Dean Anderson
Dean Anderson at Larry H. Miller Toyota Peoria

Dean Anderson

Service Advisor

Larry H. Miller Toyota Peoria

8633 W. Bell Road
Peoria, AZ 85382

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4.6
140 Reviews
4.6

140 Reviews

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140 Reviews of Dean Anderson

July 24, 2025

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Employee Rating

This dealership is horrible to deal with because they lie straight to your face. Get everything in writing before you leave. More

by krispbaconaz
Service Price Transparency
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Recommend Dealer
No
Jul 29, 2025

Larry H. Miller Toyota Peoria responded

We're truly sorry to hear that you had a negative experience. Honesty and transparency are values we take seriously, and it's disappointing to learn we did not meet your expectations. Your feedback has been shared with our management team for review. If you're willing, we'd appreciate the opportunity to speak with you directly to better understand what happened and work toward a resolution. Diana Eidson- Customer Relations Manager 623-876-3451

March 29, 2025

Dealership Rating
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We purchased several cars from Larry Miller Hyundai on Bell Rd. over the years. We have passed the older cars down to our kids or other relatives. One of the cars we passed down to my son was 2011 Hyundai More

by Ron Kent
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Nick Parisi

Mar 29, 2025

Ron Kent responded

Larry H. Miller Toyota Peoria Mar 29, 2025 Ron Kent We purchased several cars from Larry Miller Hyundai on Bell Rd. over the years. We have passed the older cars down to our kids or other relatives. One of the cars we passed down to my son was 2011 Hyundai Sonata. When the car was 9 years old the car's engine locked up at 80,000 miles. We took it into Larry Miller's shop and found out the drive train was warranted for 100,000 miles and the car was also under a recall for the same problem. The engine was replaced and returned back to use about two weeks later. About 6 months ago and about after 30,000 miles the engine completely blew up. There was nothing but smoke and oil everywhere. We took it back to Larry Miller to find out what had happened. This time the Dealer said they would not fix the car or even talk to us about how an engine with only 30,000 miles would completely fail. I myself have been a mechanic for close to 50 years so I decided to pull the engine myself. What I found was an engine that was nothing but junk. This engine had burned out valves, old and broken piston rings and to my best estimate this engine had to have over 200,000 miles on it. In my opinion Larry Miller had taken my car in and stuck a junk engine in it and returned the car back to me because they felt that I would never know. The average customer would never know that this was the type of warranty work that was being performed on their cars by Larry Miller. I also had a newer Santa Fe with 40,000 miles it. Two weeks ago, I traded the car for a Toyota. I have no trust in Larry Millers. warranty work. I would never have any car serviced at Larry Miller again. No more to say.

October 14, 2024

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I was pleased with the service I received. But in my previous visit for oil change I waited 5 and a half hours for that service. Very upsetting. And that is way I gave you 2 stars More

by kamalalalawi
Service Price Transparency
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Recommend Dealer
No
Oct 18, 2024

Larry H. Miller Toyota Peoria responded

Hello, looks like we got 5 stars on everything but communication being 4. Was your last visit a good one and a previous visit was a long one? Let me know if there is anything we can do to earn the opportunity back to assist you. - Sean McKinnon, General Manager

Oct 19, 2024

Larry H. Miller Toyota Peoria responded

Hello, looks like we got 5 stars on everything but communication being 4. Was your last visit a good one and a previous visit was a long one? Let me know if there is anything we can do to earn the opportunity back to assist you. - Sean McKinnon, General Manager

October 06, 2024

Dealership Rating
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Had a great experience here. My advisor explained my issue and helped me. Thank you! More

by Blhfgxi
Service Price Transparency
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Recommend Dealer
Yes

October 04, 2024

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Exellent service advisor ! Keeps you well informed on price and techs work . 👍 Job was done on time and quote was perfect. Friendly , Polite , and courteous staff . Very profe More

by Willie Semler
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tech was great had knowledge of my problems . Thank you

October 03, 2024

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Dean was professional and explain what service was needed. He also let me know about my future services. They also helped me figure out why my entertainment system was having issues. More

by Sg
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Recommend Dealer
Yes

September 15, 2024

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Excellent service. Completed the work sooner than expected or quoted. Very professional staff and nice too. My son recommended this dealership and I will recommend to a More

by Charles91083
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Recommend Dealer
Yes

Other Employees Tagged: Nick Parisi, Chris Conger, Tim Geary , Amanda

September 13, 2024

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The dealership is very nice. Waiting a bit is easy as they have coffee, snacks and even popcorn. Much nicer than most waiting areas. Best part is they have been fast and effic More

by rsowen
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Recommend Dealer
Yes

September 11, 2024

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They got me right in to check on a noise I was having. The line manager went on a test drive with me as well to help him diagnose the problem. More

by Mark
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Recommend Dealer
Yes

September 10, 2024

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Employee Rating

I am telling others of your service dealer how well Scott was so helpful tome More

by Valh_52
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Recommend Dealer
Yes
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