Dean Bock
Dean Bock at Mitchell Hyundai
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Dean Bock | Page 23

Service Advisor

Mitchell Hyundai

1600 E Park Ave
Enterprise , AL 36330

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4.7
231 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

8 yrs, 7 mos

4.7

231 Reviews

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231 Reviews of Dean Bock

April 18, 2022

Dealership Rating
Employee Rating

Excellent and timely work, could have a little bit better communication, but happy with overall experience More

by hla413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Deese

Apr 18, 2022

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

April 15, 2022

Dealership Rating
Employee Rating

Service manager Mitch Deese took great care to ensure the repairs to my car were done so parts would be available in case there was a problem. Fortunately, extra parts were not needed. More

by STEPHENDAVIS0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mitch Deese, Ryan Young

Apr 15, 2022

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

April 12, 2022

Dealership Rating
Employee Rating

I like that I got several reminders about my upcoming service. The waiting room was comfortable, and there was a play area for childen. Then when my daughter had a sneeze attack and not came flying out o More

by Lea Rae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Deese, Ryan Young

Apr 14, 2022

Mitchell Hyundai responded

Thank you for the opportunity to be of service. We look forward to serving you in the future.

April 12, 2022

Dealership Rating
Employee Rating

The dealership is clean and the people are polite. But the service dept needs to move a little faster and wash rack. Had an app for a basic service and it took about 2 hrs to complete. More

by darrylperron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 14, 2022

Mitchell Hyundai responded

We apologize for the wait time. Like many industries we are experiencing more work and less workers. We are tweaking procedures to shorten the wait and hope that we will be able to hire extra techs soon.

May 23, 2022

Mitchell Hyundai responded

Thank you for the review. Our service manager will be with you shortly.

May 23, 2022

darrylperron responded

Follow up, I went Roadmart in Troy, Al because my left front tire keeps on losing air pressure. Come to find out both front tires were starting to separate due to lack of rotation is what I was told. I have taken my sonata since day 1 to the dealership for servicing so that everything will be documented by the dealer and be there in the system for records. I have been charged for tire rotation at this location a bunch of times which obviously never happened and now I am out 300 dollars for 2 new tires.

April 07, 2022

Dealership Rating
Employee Rating

Everything was excellent. Very happy with every aspect of the service. Advisor was excellent and work was done efficiently and correctly. Thanks for all the assistance. More

by Sonny9537
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Deese, Ryan Young

Apr 12, 2022

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

April 06, 2022

Dealership Rating
Employee Rating

Thomas took care of me quick and fast. Finally in my dream car. He made the process nice and smooth. Best salesman I've ever encountered. Thank you! More

by NICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Norris , Thomas Jones

Apr 12, 2022

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

March 31, 2022

Dealership Rating
Employee Rating

The services was great and the employees were very respectful and answered all my questions More

by Fchageza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Deese, Ryan Young

Apr 04, 2022

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

March 29, 2022

Dealership Rating
Employee Rating

Very friendly staff dean went above and beyond to make sure I was in and out on my busy Friday so I could get back on the road! Great asset to the Hyundai team! I will continue to use this service departm More

by Asmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2022

Mitchell Hyundai responded

Hearing that you had a five-star experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Mitchell Hyundai in Enterprise! We wish you many happy miles in your vehicle and look forward to serving you for many years to come!

March 23, 2022

Dealership Rating
Employee Rating

They where awesome everyone that walked by hi how are you need anything drink took car right in wait wasn’t long and even washed it I couldn’t be more satisfied More

by Kfrogs2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2022

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

March 22, 2022

Dealership Rating
Employee Rating

They open early so you can get in and out to get on with your day. So courteous!!! You don’t feel like you’re being taken advantage of. I love how they always clean your car inside and out. Great deale More

by Wwhite2302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Deese, Ryan Young

Mar 22, 2022

Mitchell Hyundai responded

Your recommendation means a lot to us. Thank you for choosing Mitchell Hyundai in Enterprise! We look forward to serving you for many years to come!

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