80 Reviews
Write a Review80 Reviews of Dean Farnum
March 15, 2017
Able to quickly diagnose and fix my trucks problem I have used this dealership for service since I bought the truck from them. They are always accommodating and keep me informed. I recently had a shu I have used this dealership for service since I bought the truck from them. They are always accommodating and keep me informed. I recently had a shuddering with my truck. They were able to diagnose and fix the bad coil in one day. I have 95,000 miles on my truck and all service has been completed here. Highly recommended. More
Other Employees Tagged: Mike Gervais
March 04, 2017
Service I had my 2013 Explorer serviced a few weeks ago. The service department hit a problem with Ford's computer system and they made sure my car was ser I had my 2013 Explorer serviced a few weeks ago. The service department hit a problem with Ford's computer system and they made sure my car was serviced completely before I picked it up. I am very satisfied with the staff and service at Gervais Ford. More
Other Employees Tagged: Mike Gervais , John Santoro
February 24, 2017
Excellent service Have always had a positive relationship with this dealer. Good customer relations are important to them. Getvais has a good reputation and makes custo Have always had a positive relationship with this dealer. Good customer relations are important to them. Getvais has a good reputation and makes customers feel welcome. More
Other Employees Tagged: Mike Gervais
February 23, 2017
A Fair Deal Identified what was needed and potential extra work. Unfortunately the extra work had to be done with the accompanying added expense. I feel that I go Identified what was needed and potential extra work. Unfortunately the extra work had to be done with the accompanying added expense. I feel that I got a good explanation and can trust the work that is done here. We cannot always anticipate what a repair may entail or if it is actually needed, so a degree of trust is necessary. Trust is very important. I feel that I can trust Gervais More
Other Employees Tagged: Mike Gould
February 14, 2017
Great people great service. Mike and the team really care about the service experience. I have done all of my service with them for years. They provide convenient service and ma Mike and the team really care about the service experience. I have done all of my service with them for years. They provide convenient service and make it easy. They are fair and honest and never try to sell me on repairs that can wait or are unnecessary. Excellent Dealership. More
Other Employees Tagged: Mike Gervais
February 10, 2017
Thumbs Up for Gervais Service! The Gervais Crew was very courteous, good listeners, professionals and ultimately fixed my truck with a smile. They did exactly what they said they w The Gervais Crew was very courteous, good listeners, professionals and ultimately fixed my truck with a smile. They did exactly what they said they would and more! I highly recommend Gervais for any Ford repair. The old expression: "Treat others as you would like to be treated" sums up my experience. Very fair and responsive! Thank you Gervais Ford! More
Other Employees Tagged: Mike Gould , Tracy Rust
February 09, 2017
Awesome prompt service Incredibly professional staff make the process quick and painless. Would highly recommend to anyone who needs either recalls or repairs on their vehi Incredibly professional staff make the process quick and painless. Would highly recommend to anyone who needs either recalls or repairs on their vehicle, or is in the market to buy a new car. More
Other Employees Tagged: Mike Gould, Mike Gervais, Jenn Tocci, Lou Cummings , Lisa Mullins, Mathew Rosenlund, Tracy Rust
January 27, 2017
Awesome as always!! Great service department!! Everyone is very helpful back up an d running within 24 hrs and they have me a vehicle to use while they were fixing my car Great service department!! Everyone is very helpful back up an d running within 24 hrs and they have me a vehicle to use while they were fixing my car!! More
Other Employees Tagged: Mike Gervais
January 26, 2017
Mud Flaps on my 2016 Explorer Came in for mud flaps on my 2016 Ford Explorer and before I could finish reading my Emails on my Iphone, they were all done! Chip. Came in for mud flaps on my 2016 Ford Explorer and before I could finish reading my Emails on my Iphone, they were all done! Chip. More
January 25, 2017
5000 mile oil change on new truck Fast service, they check everything out and off and running I wen in no time flat!!!!!!!!!!! I was in and out of the quick lane in no time at all. Fast service, they check everything out and off and running I wen in no time flat!!!!!!!!!!! I was in and out of the quick lane in no time at all. More
Other Employees Tagged: John Delaney, Mike Gervais