Dean Stathes | Page 17

Positive Experience Outstanding customer service and experience with the lease of my 5 series at The BMW Store. All were very professional and knowledgeable. I would hi Outstanding customer service and experience with the lease of my 5 series at The BMW Store. All were very professional and knowledgeable. I would highly recommend. More

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Awesome experience Dean and the entire staff were excellent and provided awesome service. Easiest purchase process I've been through. Everything they promised they deliv Dean and the entire staff were excellent and provided awesome service. Easiest purchase process I've been through. Everything they promised they delivered in spades. Great work guys. More

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great experience great people I have bought lots of new cars over the years and your company is by far the best car dealer that I have bought a new car from I would highly recommen I have bought lots of new cars over the years and your company is by far the best car dealer that I have bought a new car from I would highly recommend your company More

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First time BMW purchase Coming from a long period of loyalty to a certain Japanese Luxury marque that sports a large 'L' on the hood- I was slightly apprehensive at the prosp Coming from a long period of loyalty to a certain Japanese Luxury marque that sports a large 'L' on the hood- I was slightly apprehensive at the prospect of visiting a BMW dealership. Man was I wrong- I was thoroughly impressed with my experience at the BMW store. I dealt primarily with Dean Stathes, but his associates were more than willing to assist my wife and I when he was not available. That was refreshing. I didn't have to suffer through the usual hard selling, low information consultants that I've come across in the past at other dealerships. Dean and his associates actually had in depth knowledge of the cars they were offering. In fact- I felt like an invalid when Dean was taking the time to showcase the impressive iDrive/Nav system. Most importantly- Dean knew what I wanted and didn't try to just shoehorn me into something he had on the lot so he could book a sale. As a result, I didn't feel like a mark when I pulled into the lot. Unfortunately - I can't say the same for the consultants at the other Cincinnati BMW dealership I contacted. I would recommend this dealership to anyone- and would especially recommend working with Dean Stathes. More

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2015 328i sports wagon all I can say is they were freakishly patient with my search. Anything I wanted to see or try out, they never answered no. they would have let me tr all I can say is they were freakishly patient with my search. Anything I wanted to see or try out, they never answered no. they would have let me try 20 cars if I had asked to compare. they made it very easy and I would totally do it all over again. Dean and Ric were willing to do anything within reason to get me in the one that was right for me. I have had it for a week and everything has been super. More

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Great Customer Service!!!!! As always!! Dean Stathes was our sales rep and did an excellent job with the delivery of our new vehicle. We have bought several vehicles through him and the BMW Dean Stathes was our sales rep and did an excellent job with the delivery of our new vehicle. We have bought several vehicles through him and the BMW Store. We have ALWAYS enjoyed the experience. After having bought many vehicles in my lifetime from different dealerships, The BMW Store will always stand out as the BEST dealership experience(s) I have ever had. Our family will always continue to purchase and use The BMW Store as our primary dealership. More

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Fantastic Experience Dean Stathes was fantastic help in my car search. It was not easy to find the car I wanted. Dean did a great job of finding exactly what I was looki Dean Stathes was fantastic help in my car search. It was not easy to find the car I wanted. Dean did a great job of finding exactly what I was looking for and his honesty and friendliness was much appreciated. I would highly recommend Dean and the folks at the BMW Store to anyone. More

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First BMW - won't be my last This was my first time looking at a BMW. I had never been to the BMW store before. Dean States was friendly, helpful and appropriate with his follow-u This was my first time looking at a BMW. I had never been to the BMW store before. Dean States was friendly, helpful and appropriate with his follow-up. When I decided on a particular car he was just great with the entire process. Essentially the process was easy and the car is GREAT. What's not to like? - I will be back for my next car. More

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JUST LIKE NEW DEAN DID GREAT JOB SHOWING BOTH NEW AND USED CARS.....WENT WITH PRE-OWNED WITH LESS THAN 4000 MILES!...MADE THE PURCHASE EASY AND STRESS-FREE....RW DEAN DID GREAT JOB SHOWING BOTH NEW AND USED CARS.....WENT WITH PRE-OWNED WITH LESS THAN 4000 MILES!...MADE THE PURCHASE EASY AND STRESS-FREE....RW More

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Great salesperson; great dealershihp Cannot say enough positive things about Dean - did what he said he'd do in a timely manner. I feel satisfied with the transaction and I love my car. Cannot say enough positive things about Dean - did what he said he'd do in a timely manner. I feel satisfied with the transaction and I love my car. More

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