Deana takes good care of me.
The car service is good but when I left my tire light was on. I had to add air to both of my front tires. Not sure what happened there.
The car service is good but when I left my tire light was on. I had to add air to both of my front tires. Not sure what happened there.
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by dbh671
Service Price Transparency
Oct 25, 2023 -
Spitzer Toyota Monroeville responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Deana Hicks is the most knowledgeable and courteous
service person I have ever dealt with. She always goes above and beyond to make her customers happy.
service person I have ever dealt with. She always goes above and beyond to make her customers happy.
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by dmsinopoli
Service Price Transparency
Oct 09, 2023 -
Spitzer Toyota Monroeville responded
Thanks for sharing your thoughts about your experience with Deana here at Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!
The technician repaired all of the problems that were
listed and recommended a repair or replacement with some other issues. Deana Hicks checked with me after the completion of the work to make sure all
listed and recommended a repair or replacement with some other issues. Deana Hicks checked with me after the completion of the work to make sure all was satisfactory.
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by gregmunson16
Service Price Transparency
Sep 15, 2023 -
Spitzer Toyota Monroeville responded
Thank you for leaving Deana and the team this positive review! It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!
Deana Hicks is a true pro.
She coordinates all other teammates to ensure high quality service is delivered. She is informed, polite and very professional.
She coordinates all other teammates to ensure high quality service is delivered. She is informed, polite and very professional.
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by Jsjr3483
Service Price Transparency
Sep 04, 2023 -
Spitzer Toyota Monroeville responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Always polite and efficient and explain what was done snd
what is needed, I always use this dealership
what is needed, I always use this dealership
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by dbuffalini
Service Price Transparency
Aug 30, 2023 -
Spitzer Toyota Monroeville responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.
Deanna Hicks alerted me to additional issues that needed
attention. Excellent service! I'm always going to have my vehicle serviced at Spitzer Toyota, Monroeville!
attention. Excellent service! I'm always going to have my vehicle serviced at Spitzer Toyota, Monroeville!
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by Paul E
Service Price Transparency
Aug 16, 2023 -
Spitzer Toyota Monroeville responded
Paul, Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. Deana and our team appreciate your business and hope to see you again soon!
Service was extremely quick.
Deanna Hicks was very nice and helpful and efficient to me
Deanna Hicks was very nice and helpful and efficient to me
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by alycepettaway47
Service Price Transparency
Aug 12, 2023 -
Spitzer Toyota Monroeville responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Deana and our team, and we look forward to working with you again.
Deana Hicks does a fabulous job and goes above and
beyond each time my Toyota FJ Cruiser is serviced.
beyond each time my Toyota FJ Cruiser is serviced.
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by hilldenise739
Service Price Transparency
Jul 31, 2023 -
Spitzer Toyota Monroeville responded
Thanks for sharing your thoughts about your experience with Deana here at Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!
Deana Hicks was very helpful at Spitzer Toyota in
addressing my needs and answering my questions when I had them. Though this was a regular oil change visit, I was not approached with unnecessary rep
addressing my needs and answering my questions when I had them. Though this was a regular oil change visit, I was not approached with unnecessary repairs, but only addressed what was needed. Deana's service was excellent and I would recommend her to anyone with any issue. Thank you, Deana.
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by DP R U With Me
Service Price Transparency
Jul 25, 2023 -
Spitzer Toyota Monroeville responded
Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!
Excellent service as always.
The Staff treats you with utmost respect. Thanks Deana, James and Charles
The Staff treats you with utmost respect. Thanks Deana, James and Charles
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by Bayo
Service Price Transparency
Jul 24, 2023 -
Spitzer Toyota Monroeville responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.