I only used the service aspect of the dealership but it
was set up efficiently and staffed by friendly employees. It was clean inside with different places for customers to wait and the coffee bar and rest
was set up efficiently and staffed by friendly employees. It was clean inside with different places for customers to wait and the coffee bar and restroom were clean. The service advisor was not pushy about the services that were recommended for my vehicle since I didn’t have time to get them done.
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by Dan L.
Service Price Transparency
Mar 06, 2024 -
Spitzer Toyota Monroeville responded
Thank you so much for your kind words, Dan, and for taking the time to leave us this wonderful feedback!
Deana Hicks is the best!
Awesome customer service and she absolutely needs a raise! Thank you
Awesome customer service and she absolutely needs a raise! Thank you
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by Wm.jscott.jr
Service Price Transparency
Feb 22, 2024 -
Spitzer Toyota Monroeville responded
We are very happy to hear that Deana provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Spitzer is wonderful all the employees are kind and
welcoming. Thank You for the great service.
welcoming. Thank You for the great service.
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by Dee
Service Price Transparency
Feb 22, 2024 -
Spitzer Toyota Monroeville responded
Thank you so much for your kind words, Dee, and for taking the time to leave us this wonderful feedback!
Service was good as usual.
We have been using Spitzer Toyota for purchases and service for years. Service was very good and Deana Hicks was very friendly and professional. S
We have been using Spitzer Toyota for purchases and service for years. Service was very good and Deana Hicks was very friendly and professional. She represents Spitzer very well.
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by abaxter
Service Price Transparency
Feb 19, 2024 -
Spitzer Toyota Monroeville responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Deana and our team, and we look forward to working with you again.
Deana Hicks in the service department is the best!
!! She is super knowledgable and professional.
!! She is super knowledgable and professional.
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by RMS
Service Price Transparency
Feb 13, 2024 -
Spitzer Toyota Monroeville responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Deanna and our team, and we look forward to working with you again.
Deana is the best she knows a lot about servicing cars to
make sure she gets you in and out as fast as possible. Deana is the best.
make sure she gets you in and out as fast as possible. Deana is the best.
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by Aharris9d
Service Price Transparency
Feb 12, 2024 -
Spitzer Toyota Monroeville responded
Deana, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Deana provided exceptional service .
She kept us informed throughout the entire time our car was serviced. She had knowledge and demonstrated professionalism.
She kept us informed throughout the entire time our car was serviced. She had knowledge and demonstrated professionalism.
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by Kearneyfour1@gmail.com
Service Price Transparency
Feb 08, 2024 -
Spitzer Toyota Monroeville responded
Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. Deana and our team appreciate your business and hope to see you again soon!
Courteous, friendly, helpful, organized, and welcoming.
are some of ways to best describe this dealership They do a phenomenal job! I had the pleasure of working with Conner the service tech, and Deana the
are some of ways to best describe this dealership They do a phenomenal job! I had the pleasure of working with Conner the service tech, and Deana the service receptionist. they really know how to make a person feel heard and taken care of
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by Carlos27v
Service Price Transparency
Other Employees Tagged:
Connor
Feb 05, 2024 -
Spitzer Toyota Monroeville responded
Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!
Charles Carter and the entire staff at Spitzer Toyota in
Monroeville are exceptional. I have been extremely impressed with your customer service over the years. Your dealership is like no other. Everyon
Monroeville are exceptional. I have been extremely impressed with your customer service over the years. Your dealership is like no other. Everyone is professional and courteous. My next vehicle purchase will be again from Spitzer Toyota of Monroeville. Keep up the good work.
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by timnanb
Service Price Transparency
Other Employees Tagged:
Jennine Bonifati
Jan 23, 2024 -
Spitzer Toyota Monroeville responded
Thank you so much for your wonderful review! We are honored to have your continued business, and we will certainly provide you with nothing less than our best quality care in the years to come. Charles will be honored to hear of your very kind words. Safe travels until we meet again!
Bought car ONLY on Dec 1st, been here 4 times since Dec 1
via issues
via issues
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by Disgruntled Customer
Dec 30, 2023 -
Spitzer Toyota Monroeville responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.