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Deana Hicks
Deana Hicks at Spitzer Toyota Monroeville

Deana Hicks | Page 13

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.8
201 Reviews
4.8

201 Reviews

Write a Review

201 Reviews of Deana Hicks

April 13, 2023

Dealership Rating
Employee Rating

Always pleasant greeting. Service runs on time. Extra mile taken where this time they emptied the bed of my truck to wash at the end of the work and then put the items back More

by mikedomach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Benson , Jennine Bonifati, Amil Krueger, Robert L. Thomasson III, David Bole did great

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Apr 14, 2023

Spitzer Toyota Monroeville responded

Mike, Thank you for sharing the positive experience you had with us! We are thrilled that our team could provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 10, 2023

Dealership Rating
Employee Rating

Always prompt and fair. Workmanship is good and work is done timely. Highly recommend using Spitzer More

by william.shaughnessy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 14, 2023

Spitzer Toyota Monroeville responded

William, Thank you so much for your positive review! We are so glad that our team could provide you with quality and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 25, 2023

Dealership Rating
Employee Rating

Charles Carter Awesome greeting with a smile explained what needed to be done just the best More

by Dolores J Gloster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Mar 31, 2023

Spitzer Toyota Monroeville responded

Dolores, Thank you so much for your positive review! We are so glad that Charles took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 14, 2023

Dealership Rating
Employee Rating

Deanna and her staff in the service department are awesome! Very professional, friendly and knowledgeable of the services with my RAV4. Will get you in and out as quickly as possible! More

by mjclaytonisblessed
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Hembree , Matthew Fuller

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Mar 21, 2023

Spitzer Toyota Monroeville responded

Thank you so much for your wonderful review! Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are glad that Deana and the team provided you with nothing less. It is our pleasure to serve you and your Toyota RAV4's needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

February 22, 2023

Dealership Rating
Employee Rating

Long time customer over 45 years, always felt people employed were straight shooters and honest. More

by jdinapoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2023

Spitzer Toyota Monroeville responded

Thank you so much for your amazing review! It is an honor to have your loyalty, and we are delighted that our team could consistently provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

February 18, 2023

Dealership Rating
Employee Rating

Recently had my car inspected at Spitzer Toyota. As always the experience was a great one. Deanna Hicks was wonderful, helping the process go smoothly and efficiently. Pleased with my visit to Sp More

by w4alivin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2023

Spitzer Toyota Monroeville responded

Thank you so much for your positive review! We are so glad that Deana could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 28, 2023

Dealership Rating
Employee Rating

Our car required a minor repair and my contact person, Deanna Hicks, in the Service department checked my car to assure me the problem was resolved. This kindness was appreciated since my husband was in More

by Gigmas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2023

Spitzer Toyota Monroeville responded

Thank you for taking the time to leave us this positive review! We are so glad that Deana took great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 26, 2023

Dealership Rating
Employee Rating

Prompt service; Deana Hicks was very pleasant & personable in helping me get checked in & answered my questions. More

by Ragdollblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2023

Spitzer Toyota Monroeville responded

Thank you so much for your positive review! We are so glad that Deana could provide you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 14, 2023

Dealership Rating
Employee Rating

2nd time in for same problem and not resolved. No follow thru from the service team or manager More

by Alanru33
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print

January 06, 2023

Dealership Rating
Employee Rating

State inspection with oil and filter change. Always go to Spitzer for fast and friendly service. More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Idan Danan

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Jan 12, 2023

Spitzer Toyota Monroeville responded

Greg, Thank you so much for your wonderful review! We are so glad that our team could provide you with a 5-star experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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