This is the 2nd car I have purchased from Spitzer, and I
came back not only because of the brand, but because of the treatment I received at the dealership. In this case, Rutul Shah was thoroughly professio
came back not only because of the brand, but because of the treatment I received at the dealership. In this case, Rutul Shah was thoroughly professional, friendly, and attentive to the issues. I will be back, will deal with Rutul Shah, and will recommend him, Spitzer, and the Toyota brand to anyone who needs a car and asks me what I think.
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by johnaiellosr
Other Employees Tagged:
Kyle Hembree
, Rutul Shah, James, Charles are outstanding in service
Jun 29, 2023 -
Spitzer Toyota Monroeville responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, John, please do not hesitate to let us know. We are always happy to help!
Had my RAV4 in for service this week and had a great
experience thanks to the extra attention given by my service rep, James Thomas.
experience thanks to the extra attention given by my service rep, James Thomas.
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by jaygeekray
Service Price Transparency
Jun 09, 2023 -
Spitzer Toyota Monroeville responded
Thank you for sharing your positive experience with us! We are happy to hear that James took great care of you and your Toyota RAV4. It is our pleasure to serve you. Please do not hesitate to give us a call if we may ever be of further assistance to you.
Always great service.
Service team is friendly and attentive. Service team gets it right the first time. I have a Lexus 460GX but feel very comfortable having it servic
Service team is friendly and attentive. Service team gets it right the first time. I have a Lexus 460GX but feel very comfortable having it serviced at Spitzer Toyota.
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by run4itrick
Service Price Transparency
Jun 06, 2023 -
Spitzer Toyota Monroeville responded
Thank you for your 5-star rating! We are happy to hear that our team consistently takes great care of you and your Lexus. Your safety and satisfaction are our utmost priorities. If there is ever anything more that we may help you with, please do not hesitate to give us a call!
Deana Hicks checked me in immediately.
I told her a few items that I needed checked besides my yearly car inspection. She typed them into the computer so they would be examined. She qui
I told her a few items that I needed checked besides my yearly car inspection. She typed them into the computer so they would be examined. She quickly arranged for the shuttle to take me home. When I picked up my car, she clearly explained what was done. I was very satisfied!
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by BG
Service Price Transparency
Jun 06, 2023 -
Spitzer Toyota Monroeville responded
BG,
Thank you for sharing the positive experience you had with Deana. Providing thorough and efficient service is so important to us, and we are glad that her efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Great service department.
Service rep. A call is made before repairs are started. There are no surprise bills.
Service rep. A call is made before repairs are started. There are no surprise bills.
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by nkshaler
Service Price Transparency
May 24, 2023 -
Spitzer Toyota Monroeville responded
Thank you for your 5-star rating! We are glad that our team could provide you with top-notch service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.
In the past twenty five years or so that I have been a
customer of your establishment, my service and maintenance needs have always been handled very professionally. I especially like dealing with Jennine
customer of your establishment, my service and maintenance needs have always been handled very professionally. I especially like dealing with Jennine Bonifati and Deana Hicks, who are always quite thorough as they explain what needs to be done. This, combined with their courtesy and warm personalities make my visits a pleasant experience. Keep up the good work!
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by herrmills
Service Price Transparency
Other Employees Tagged:
Jennine Bonifati
May 16, 2023 -
Spitzer Toyota Monroeville responded
Thank you so much for your amazing review! we are honored by your continued business, and we are overjoyed that Jennine and Deana could consistently provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!
I had my Lexus services at Spitzer Toyota earlier this
week. The team at Spitzer did a very good job in service and, maintances of my vehicle. As soon as I drove it away from Spitzer I could tell that
week. The team at Spitzer did a very good job in service and, maintances of my vehicle. As soon as I drove it away from Spitzer I could tell that it drove and sounded better. I would highly recommend Charles Carter at Spitzer to repair and maintain your vehicle.
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by SUVhappy
Service Price Transparency
Other Employees Tagged:
Charles Carter
May 03, 2023 -
Spitzer Toyota Monroeville responded
SUVhappy, thank you for your time and kind review. We are pleased to hear that you had such a positive experience with Charles Carter here at Spitzer Toyota Monroeville. We look forward to working with you again in the future.
I recently had an oil change at the dealership.
I only called on Tuesday and got an appointment for Thursday!
I only called on Tuesday and got an appointment for Thursday!
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by Momnono
May 03, 2023 -
Spitzer Toyota Monroeville responded
Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else.
Always pleasant greeting.
Service runs on time. Extra mile taken where this time they emptied the bed of my truck to wash at the end of the work and then put the items back
Service runs on time. Extra mile taken where this time they emptied the bed of my truck to wash at the end of the work and then put the items back. I had offered to do it, but they took the initiative.
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by mikedomach
Service Price Transparency
Other Employees Tagged:
Jamie Benson
, Jennine Bonifati, Amil Krueger, Robert L. Thomasson III, David Bole did great
Apr 14, 2023 -
Spitzer Toyota Monroeville responded
Mike,
Thank you for sharing the positive experience you had with us! We are thrilled that our team could provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Always prompt and fair.
Workmanship is good and work is done timely. Highly recommend using Spitzer
Workmanship is good and work is done timely. Highly recommend using Spitzer
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by william.shaughnessy
Apr 14, 2023 -
Spitzer Toyota Monroeville responded
William,
Thank you so much for your positive review! We are so glad that our team could provide you with quality and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with.