Deana Hicks
Deana Hicks at Spitzer Toyota Monroeville

Deana Hicks | Page 14

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.8
207 Reviews
4.8

207 Reviews

Write a Review

207 Reviews of Deana Hicks

February 22, 2023

Dealership Rating
Employee Rating

Long time customer over 45 years, always felt people employed were straight shooters and honest. More

by jdinapoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2023

Spitzer Toyota Monroeville responded

Thank you so much for your amazing review! It is an honor to have your loyalty, and we are delighted that our team could consistently provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

February 18, 2023

Dealership Rating
Employee Rating

Recently had my car inspected at Spitzer Toyota. As always the experience was a great one. Deanna Hicks was wonderful, helping the process go smoothly and efficiently. Pleased with my visit to Sp More

by w4alivin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2023

Spitzer Toyota Monroeville responded

Thank you so much for your positive review! We are so glad that Deana could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 28, 2023

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Employee Rating

Our car required a minor repair and my contact person, Deanna Hicks, in the Service department checked my car to assure me the problem was resolved. This kindness was appreciated since my husband was in More

by Gigmas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2023

Spitzer Toyota Monroeville responded

Thank you for taking the time to leave us this positive review! We are so glad that Deana took great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 26, 2023

Dealership Rating
Employee Rating

Prompt service; Deana Hicks was very pleasant & personable in helping me get checked in & answered my questions. More

by Ragdollblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2023

Spitzer Toyota Monroeville responded

Thank you so much for your positive review! We are so glad that Deana could provide you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 14, 2023

Dealership Rating
Employee Rating

2nd time in for same problem and not resolved. No follow thru from the service team or manager More

by Alanru33
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 06, 2023

Dealership Rating
Employee Rating

State inspection with oil and filter change. Always go to Spitzer for fast and friendly service. More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Idan Danan

Jan 12, 2023

Spitzer Toyota Monroeville responded

Greg, Thank you so much for your wonderful review! We are so glad that our team could provide you with a 5-star experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

December 09, 2022

Dealership Rating
Employee Rating

Alway get great, dependable, timely service. Deana Hicks in particular is friendly, trustworthy and efficient. I've been having my vehicles serviced at Spitzer since they opened in Monroeville More

by run4itrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2022

Spitzer Toyota Monroeville responded

Thank you so much for your wonderful review! We are delighted that Deana consistently provides you with quality and efficient service. Our guests' satisfaction is our utmost priority. We look forward to continue providing you and your vehicles with our best care in your visits to come!

November 23, 2022

Dealership Rating
Employee Rating

My service adviser, Deana Hicks could not have provided a better dealership service than the one I had most recently at Spitzer. I found her to be courteous, professional and absolutely spot on accurate with More

by ccmby
Recommend Dealer
Yes
Nov 23, 2022

Spitzer Toyota Monroeville responded

Thank you for leaving Deana this positive review and recommendation! We are so glad that she took great care of you throughout your visit, and she will be honored to hear of your very kind words. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

November 21, 2022

Dealership Rating
Employee Rating

Deana Hicks is pleasant, efficient and cares about what she does. She, and the mechanics, are the reasons I always bring my car to Spitzer. More

by Mamoo15239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2022

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are glad that Deana provided you with nothing less. It is an honor to have your confidence and loyalty. We look forward to continue providing you and your vehicle with our best care in your visits to come!

November 15, 2022

Dealership Rating
Employee Rating

Deanna Hicks is very good at customer relations and at explaining the service or solution that she is responsible and representing. More

by jurmannw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2022

Spitzer Toyota Monroeville responded

Thank you for leaving Deana this positive review! We are happy to hear that she could provide you with thorough and efficient service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

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