Deana Hicks
Deana Hicks at Spitzer Toyota Monroeville

Deana Hicks | Page 15

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.8
209 Reviews
4.8

209 Reviews

Write a Review

209 Reviews of Deana Hicks

November 21, 2022

Dealership Rating
Employee Rating

Deana Hicks is pleasant, efficient and cares about what she does. She, and the mechanics, are the reasons I always bring my car to Spitzer. More

by Mamoo15239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2022

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are glad that Deana provided you with nothing less. It is an honor to have your confidence and loyalty. We look forward to continue providing you and your vehicle with our best care in your visits to come!

November 15, 2022

Dealership Rating
Employee Rating

Deanna Hicks is very good at customer relations and at explaining the service or solution that she is responsible and representing. More

by jurmannw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2022

Spitzer Toyota Monroeville responded

Thank you for leaving Deana this positive review! We are happy to hear that she could provide you with thorough and efficient service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

November 14, 2022

Dealership Rating
Employee Rating

I coasted in there unscheduled this week twice--once for a cat converter and another for a conversion meter. They ordered parts and got me scheduled as quickly as possible--let me leave my undrivable car th More

by amandr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2022

Spitzer Toyota Monroeville responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with the quality service that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

November 13, 2022

Dealership Rating
Employee Rating

DEANA HICKS WAS VERY PLEASANT AND HELPFULL. SHE WAS VERY EFFICIENT IN GETTING ME CHECKED IN AND OUT FOR MY APPOINTMENT AND WAS ABLE TO ANSWERE ALL MY QUESTIONS. MY TRUCK LOOKED BEAUTIFUL WHEN More

by GAP0915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2022

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are glad that Deana provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 13, 2022

Dealership Rating
Employee Rating

Deanna Hicks was excellent in the way she assisted me with my Toyota Tacoma maintenance. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2022

Spitzer Toyota Monroeville responded

Tony, Thank you for leaving Deana this positive review! We are so glad that she took great care of you and your Toyota Tacoma. It is our pleasure to serve you. If there is ever anything more that she and the team may help you with, please do not hesitate to let us know.

November 02, 2022

Dealership Rating
Employee Rating

Progress was fast, smooth, and informative with my repair. Thanks to the help of Denna Hicks my service provider. More

by rlpavlik
Friendliness
Recommend Dealer
Yes
Nov 02, 2022

Spitzer Toyota Monroeville responded

Thank you so much for your positive review! We are so glad that Deana could provide you with a smooth, top-notch experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 13, 2022

Dealership Rating
Employee Rating

I just had my 2017 Prius 3 serviced at 20000 miles. The oil change, filter, tire rotation & vehicle inspection took only 1 hour. The service writer was efficient & friendly & pricing was great. Durin More

by Ken Powell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Bole. 5 Stars

Oct 13, 2022

Spitzer Toyota Monroeville responded

Ken, Thank you so much for your excellent review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come. Safe travels!

Oct 15, 2022

Ken Powell responded

Thanks for being there! By-the-way, what brand of motor oil does Spitzer use to change oil? Just curious. Thanks, Ken Powell

October 06, 2022

Dealership Rating
Employee Rating

Deana Hicks and James are always soooooo nice and pleasant. Always very helpful and keeping me in-the-loop of what my vehicle needs. Comment: Usually after purchasing a vehicle from a dealership More

by JJ
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Deana Hicks and James

Oct 06, 2022

Spitzer Toyota Monroeville responded

JJ, Thank you so much for your excellent review! Offering thorough and efficient service is so important to us, and we are glad that Deana and James provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

September 10, 2022

Dealership Rating
Employee Rating

Service was timely. I was kept informed of everything my car needed. James Thomas, as usual, was very pleasant, respectful and attentive. The cashier was very friendly a More

by mswoody52
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 13, 2022

Spitzer Toyota Monroeville responded

Thank you so much for your wonderful review! Offering thorough and efficient service is so important to us, and we are glad that James and the team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

August 31, 2022

Dealership Rating
Employee Rating

Josh Prittie and Deana Hicks always take great care of me, whether I'm buying a car of getting it serviced. Josh will get you the car you want, and Deana always ensures my car only gets the service it nee More

by sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Hembree , Josh Prittie

Sep 01, 2022

Spitzer Toyota Monroeville responded

Sean, Thank you so much for your wonderful review! We are happy to hear that Josh and Deana consistently take great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know how we may be of further assistance to you in the future!

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