Deana Hicks is pleasant, efficient and cares about what
she does. She, and the mechanics, are the reasons I always bring my car to Spitzer.
she does. She, and the mechanics, are the reasons I always bring my car to Spitzer.
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by Mamoo15239
Service Price Transparency
Nov 23, 2022 -
Spitzer Toyota Monroeville responded
Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are glad that Deana provided you with nothing less. It is an honor to have your confidence and loyalty. We look forward to continue providing you and your vehicle with our best care in your visits to come!
Deanna Hicks is very good at customer relations and at
explaining the service or solution that she is responsible and representing.
explaining the service or solution that she is responsible and representing.
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by jurmannw
Service Price Transparency
Nov 16, 2022 -
Spitzer Toyota Monroeville responded
Thank you for leaving Deana this positive review! We are happy to hear that she could provide you with thorough and efficient service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Take care!
I coasted in there unscheduled this week twice--once for
a cat converter and another for a conversion meter. They ordered parts and got me scheduled as quickly as possible--let me leave my undrivable car th
a cat converter and another for a conversion meter. They ordered parts and got me scheduled as quickly as possible--let me leave my undrivable car there and gave me a loaner so I wouldn't have to scramble for a rental at 5pm on a friday. Very sympathetic and caring.
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by amandr
Service Price Transparency
Nov 16, 2022 -
Spitzer Toyota Monroeville responded
Thank you so much for your positive review! We are happy to hear that our team could provide you with the quality service that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!
DEANA HICKS WAS VERY PLEASANT AND HELPFULL.
SHE WAS VERY EFFICIENT IN GETTING ME CHECKED IN AND OUT FOR MY APPOINTMENT AND WAS ABLE TO ANSWERE ALL MY QUESTIONS. MY TRUCK LOOKED BEAUTIFUL WHEN
SHE WAS VERY EFFICIENT IN GETTING ME CHECKED IN AND OUT FOR MY APPOINTMENT AND WAS ABLE TO ANSWERE ALL MY QUESTIONS. MY TRUCK LOOKED BEAUTIFUL WHEN I DROVE IT OUT OF THE SERVICE AREA. THANK YOU SO MUCH.
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by GAP0915
Service Price Transparency
Nov 16, 2022 -
Spitzer Toyota Monroeville responded
Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are glad that Deana provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Deanna Hicks was excellent in the way she assisted me
with my Toyota Tacoma maintenance.
with my Toyota Tacoma maintenance.
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by Tony
Service Price Transparency
Nov 16, 2022 -
Spitzer Toyota Monroeville responded
Tony,
Thank you for leaving Deana this positive review! We are so glad that she took great care of you and your Toyota Tacoma. It is our pleasure to serve you. If there is ever anything more that she and the team may help you with, please do not hesitate to let us know.
Progress was fast, smooth, and informative with my
repair. Thanks to the help of Denna Hicks my service provider.
repair. Thanks to the help of Denna Hicks my service provider.
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by rlpavlik
Nov 02, 2022 -
Spitzer Toyota Monroeville responded
Thank you so much for your positive review! We are so glad that Deana could provide you with a smooth, top-notch experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
I just had my 2017 Prius 3 serviced at 20000 miles.
The oil change, filter, tire rotation & vehicle inspection took only 1 hour. The service writer was efficient & friendly & pricing was great. Durin
The oil change, filter, tire rotation & vehicle inspection took only 1 hour. The service writer was efficient & friendly & pricing was great. During COVID until now I had a good reputation shop change the oil, filter & do the tire rotation 2 times, but I'll be returning to Spitzer once again for servicing from now on. Thank you Spitzer for being here!
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by Ken Powell
Other Employees Tagged:
David Bole. 5 Stars
Oct 13, 2022 -
Spitzer Toyota Monroeville responded
Ken,
Thank you so much for your excellent review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come. Safe travels!
Oct 15, 2022 -
Ken Powell responded
Thanks for being there! By-the-way, what brand of motor oil does Spitzer use to change oil? Just curious. Thanks,
Ken Powell
Deana Hicks and James are always soooooo nice and
pleasant. Always very helpful and keeping me in-the-loop of what my vehicle needs.
Comment: Usually after purchasing a vehicle from a dealership
pleasant. Always very helpful and keeping me in-the-loop of what my vehicle needs.
Comment: Usually after purchasing a vehicle from a dealership ... a person will usually go to another customer service/mechanic.
Thank you again Deana and James for all your help and support.
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by JJ
Other Employees Tagged:
Deana Hicks and James
Oct 06, 2022 -
Spitzer Toyota Monroeville responded
JJ,
Thank you so much for your excellent review! Offering thorough and efficient service is so important to us, and we are glad that Deana and James provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.
Service was timely.
I was kept informed of everything my car needed. James Thomas, as usual, was very pleasant, respectful and attentive. The cashier was very friendly a
I was kept informed of everything my car needed. James Thomas, as usual, was very pleasant, respectful and attentive. The cashier was very friendly and her smile brightened my day.
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by mswoody52
Sep 13, 2022 -
Spitzer Toyota Monroeville responded
Thank you so much for your wonderful review! Offering thorough and efficient service is so important to us, and we are glad that James and the team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!
Josh Prittie and Deana Hicks always take great care of
me, whether I'm buying a car of getting it serviced. Josh will get you the car you want, and Deana always ensures my car only gets the service it nee
me, whether I'm buying a car of getting it serviced. Josh will get you the car you want, and Deana always ensures my car only gets the service it needs, when it needs it.
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by sean
Sep 01, 2022 -
Spitzer Toyota Monroeville responded
Sean,
Thank you so much for your wonderful review! We are happy to hear that Josh and Deana consistently take great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know how we may be of further assistance to you in the future!