Deana Hicks | Page 8
Assistant Service Manager
Spitzer Toyota Monroeville
4710 William Penn Highway
Monroeville, PA 15146
209 Reviews
Write a Review209 Reviews of Deana Hicks
February 21, 2025
Deana Hicks made my experience a 5 star review. She was kind, compassionate and knowledgeable. She went above and beyond to help me navigate the registration process. I would recommend Spitzer Toyo She was kind, compassionate and knowledgeable. She went above and beyond to help me navigate the registration process. I would recommend Spitzer Toyota to friends and family. More
February 19, 2025
The service team especially James Thomas are extremely helpful, pleasant, and knowledgeable. Mr Thomas always greets me by name, that is very rare in this day and age. helpful, pleasant, and knowledgeable. Mr Thomas always greets me by name, that is very rare in this day and age. More
Other Employees Tagged: James Thomas
January 30, 2025
Deana Hicks has been my service rep for about 7 years. ALWAYS a smile, pleasant, courteous, friendly, and MOST IMPORTANT keeps me up to date on required maintenance. Always advises me of cost and when ve ALWAYS a smile, pleasant, courteous, friendly, and MOST IMPORTANT keeps me up to date on required maintenance. Always advises me of cost and when vehicle is ready. OUTSTANDING More
November 29, 2024
James Thomas serviced my 2006 Prius. There was a lot of work to be done, it was done in two days, and as far as I can tell three days later it was done well. There was a lot of work to be done, it was done in two days, and as far as I can tell three days later it was done well. More
Other Employees Tagged: Person who checked me out---5 stars
November 26, 2024
This my second Rav 4 I have purchased from Spitzer in the last 8 years and the service has always been outstanding and Deana Hicks was professional, and very knowledgeable and helpful in servicing my Rav 4. last 8 years and the service has always been outstanding and Deana Hicks was professional, and very knowledgeable and helpful in servicing my Rav 4. More
November 05, 2024
Very efficient. Done in a timely manner. Clean car when returned. Deanna Hicks does an excellent job at the front desk. Telling you the cost beforehand . Done in a timely manner. Clean car when returned. Deanna Hicks does an excellent job at the front desk. Telling you the cost beforehand . More
October 27, 2024
I always receive excellent service at Spitzers. Deana is awesome. Thank you Spitzers for taking such great care of me. The young lady that made my appointment was so pleasant. Deana is awesome. Thank you Spitzers for taking such great care of me. The young lady that made my appointment was so pleasant. More
September 30, 2024
As usual, I had a wonderful experience having my car serviced at Spitzer Toyota. Deana Hicks took care of everything. She is very professional an attentive to the customer's needs. serviced at Spitzer Toyota. Deana Hicks took care of everything. She is very professional an attentive to the customer's needs. More
September 29, 2024
Deana Hicks is the main reason I stay with Spitzer Toyota Service Department. She has always been so knowledgeable and helpful and most importantly polite. I will only get my vehicle serviced when I know s Service Department. She has always been so knowledgeable and helpful and most importantly polite. I will only get my vehicle serviced when I know she will be there. The sales folks are great as well but Deana is Amazing!!!!! More

