Deana Hicks | Page 8

Deana Hicks has been my service rep for about 7 years. ALWAYS a smile, pleasant, courteous, friendly, and MOST IMPORTANT keeps me up to date on required maintenance. Always advises me of cost and when ve ALWAYS a smile, pleasant, courteous, friendly, and MOST IMPORTANT keeps me up to date on required maintenance. Always advises me of cost and when vehicle is ready. OUTSTANDING More

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James Thomas serviced my 2006 Prius. There was a lot of work to be done, it was done in two days, and as far as I can tell three days later it was done well. There was a lot of work to be done, it was done in two days, and as far as I can tell three days later it was done well. More

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This my second Rav 4 I have purchased from Spitzer in the last 8 years and the service has always been outstanding and Deana Hicks was professional, and very knowledgeable and helpful in servicing my Rav 4. last 8 years and the service has always been outstanding and Deana Hicks was professional, and very knowledgeable and helpful in servicing my Rav 4. More

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Deana was wonderful. However there was a problem with one of the people I spoke with on the phone. It wasn't Deana's fault. She is the best!!! However there was a problem with one of the people I spoke with on the phone. It wasn't Deana's fault. She is the best!!! More

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Very efficient. Done in a timely manner. Clean car when returned. Deanna Hicks does an excellent job at the front desk. Telling you the cost beforehand . Done in a timely manner. Clean car when returned. Deanna Hicks does an excellent job at the front desk. Telling you the cost beforehand . More

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I always receive excellent service at Spitzers. Deana is awesome. Thank you Spitzers for taking such great care of me. The young lady that made my appointment was so pleasant. Deana is awesome. Thank you Spitzers for taking such great care of me. The young lady that made my appointment was so pleasant. More

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As usual, I had a wonderful experience having my car serviced at Spitzer Toyota. Deana Hicks took care of everything. She is very professional an attentive to the customer's needs. serviced at Spitzer Toyota. Deana Hicks took care of everything. She is very professional an attentive to the customer's needs. More

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Deana Hicks is the main reason I stay with Spitzer Toyota Service Department. She has always been so knowledgeable and helpful and most importantly polite. I will only get my vehicle serviced when I know s Service Department. She has always been so knowledgeable and helpful and most importantly polite. I will only get my vehicle serviced when I know she will be there. The sales folks are great as well but Deana is Amazing!!!!! More

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My service advisor, Deana Hicks was great at communicating all the problems that where found with my 2017 Tacoma! communicating all the problems that where found with my 2017 Tacoma! More

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I had to take my Highlander in because the back gate would not open. Had to replace both left and right hydraulic arms to the tune of $1600 (which I was not happy with AT ALL) because we did purchase a would not open. Had to replace both left and right hydraulic arms to the tune of $1600 (which I was not happy with AT ALL) because we did purchase an extended warranty. However, Deana Hicks made my suffering a little easier. She was so friendly, pleasant, and sympathetic to my problem. She really made my day! And, she is a very bi part of the reason that I’ll be returning to Spitzer to purchase a new vehicle. She is certainly an asset to your organization! More

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