Deana Hicks
Deana Hicks at Spitzer Toyota Monroeville

Deana Hicks | Page 9

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.8
201 Reviews
4.8

201 Reviews

Write a Review

201 Reviews of Deana Hicks

March 26, 2024

Dealership Rating
Employee Rating

Deana Hicks continues to provide me with superior customer service. Always pleasant and helpful THANKS More

by Rgeorgelaird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Deana here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

March 26, 2024

Dealership Rating
Employee Rating

Great working with Deana Hicks at Spitzer Toyota . Great service! I’m a long time customer More

by Bbalas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Spitzer Toyota Monroeville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Deana and the rest of our team and don't hesitate to let us know if we can be of further assistance.

March 20, 2024

Dealership Rating
Employee Rating

Excellent dealership, I have been doing business with these guys for years. Customer service is always great. I would recommend them to anyone who wants to get a car, More

by Shellz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Benson, Kyle Hembree , Rutul Shah

Mar 20, 2024

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 11, 2024

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Employee Rating

Total experience was Exceptional. Beyond call of duty from Charles Carter and James Thomas in Service Department; Assistants at Sales & Service Desk, to Auto Sales. All staff was cour More

by Njgroover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter 5*, James Thomas 5*

Mar 11, 2024

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear James and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 06, 2024

Dealership Rating
Employee Rating

I only used the service aspect of the dealership but it was set up efficiently and staffed by friendly employees. It was clean inside with different places for customers to wait and the coffee bar and rest More

by Dan L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2024

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, Dan, and for taking the time to leave us this wonderful feedback!

February 22, 2024

Dealership Rating
Employee Rating

Deana Hicks is the best! Awesome customer service and she absolutely needs a raise! Thank you More

by Wm.jscott.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2024

Spitzer Toyota Monroeville responded

We are very happy to hear that Deana provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 21, 2024

Dealership Rating
Employee Rating

Spitzer is wonderful all the employees are kind and welcoming. Thank You for the great service. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2024

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, Dee, and for taking the time to leave us this wonderful feedback!

February 19, 2024

Dealership Rating
Employee Rating

Service was good as usual. We have been using Spitzer Toyota for purchases and service for years. Service was very good and Deana Hicks was very friendly and professional. S More

by abaxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Deana and our team, and we look forward to working with you again.

February 13, 2024

Dealership Rating
Employee Rating

Deana Hicks in the service department is the best! !! She is super knowledgable and professional. More

by RMS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Feb 13, 2024

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Deanna and our team, and we look forward to working with you again.

February 12, 2024

Dealership Rating
Employee Rating

Deana is the best she knows a lot about servicing cars to make sure she gets you in and out as fast as possible. Deana is the best. More

by Aharris9d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2024

Spitzer Toyota Monroeville responded

Deana, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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