Deana Hicks
Deana Hicks at Spitzer Toyota Monroeville

Deana Hicks | Page 9

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.8
207 Reviews
4.8

207 Reviews

Write a Review

207 Reviews of Deana Hicks

June 14, 2024

Dealership Rating
Employee Rating

Deanna Hicks kept me informed about the service to my car. She is such a pleasant person! More

by dneshoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Spitzer Toyota Monroeville responded

Thank you so much for leaving Deanna this amazing review! We are glad to hear that Deanna took exceptional care of you and your automotive needs. We are happy to know that she kept you informed on your car and was pleasant. Please do not hesitate to let us know how we may be of further service to you.

June 13, 2024

Dealership Rating
Employee Rating

I’ve been dealing with Spitzer Toyota for many years now and have always found the dealership and Service Department to be very professional and helpful. During my most recent trip I dealt directly with Ms. More

by ededwards587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

Spitzer Toyota Monroeville responded

We are incredibly grateful to have your patron at our store, Ededwards587! Your kind remarks and recommendation for Ms. Deana is pleasing to receive as we strive to provide the utmost quality service our guests deserve. If there is any other ways to meet your needs please do not hesitate to inform us. Safe travels until your next routine check!

June 06, 2024

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Employee Rating

Deana Hicks was very kind and considerate. She was a pleasure to talk to and very friendly, helpful More

by julsnie651
Workmanship
Service Time
Recommend Dealer
Yes
Jun 06, 2024

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your thoughts on working with Deana and our team. We're glad to hear we delivered such a great experience!

April 24, 2024

Dealership Rating
Employee Rating

I was greeted on the parking lot as soon as I got out of my car and offered assistance. As usual, Deana Hicks greeted me and took care of my problem in a very timely manner. She is a great asset to your b More

by maximays
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Apr 24, 2024

Spitzer Toyota Monroeville responded

Thank you for leaving this wonderful review! Providing quality and efficient service is so important to us, and we are so glad that Deana's efforts could meet your satisfaction. We wish you the safest of travels until we meet again!

April 16, 2024

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I was greeted as soon as i entered the service department by James Thomas. I was kept up to date on my vehicle in a timely manner. Thanks again James for your professionalism. More

by dayhoops1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Spitzer Toyota Monroeville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James met your expectations. Thank you for choosing Spitzer Toyota Monroeville; we look forward to having you as a valued customer for many years to come!

March 28, 2024

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Employee Rating

Courteous and thorough. Deanna Hicks was pleasant and knowledgeable. Took great care of the customer More

by DonC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, Don, and for taking the time to leave us this wonderful feedback!

March 26, 2024

Dealership Rating
Employee Rating

Deana Hicks continues to provide me with superior customer service. Always pleasant and helpful THANKS More

by Rgeorgelaird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Deana here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

March 26, 2024

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Employee Rating

Great working with Deana Hicks at Spitzer Toyota . Great service! I’m a long time customer More

by Bbalas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Spitzer Toyota Monroeville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Deana and the rest of our team and don't hesitate to let us know if we can be of further assistance.

March 20, 2024

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Employee Rating

Excellent dealership, I have been doing business with these guys for years. Customer service is always great. I would recommend them to anyone who wants to get a car, More

by Shellz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Benson, Kyle Hembree , Rutul Shah

Mar 20, 2024

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 11, 2024

Dealership Rating
Employee Rating

Total experience was Exceptional. Beyond call of duty from Charles Carter and James Thomas in Service Department; Assistants at Sales & Service Desk, to Auto Sales. All staff was cour More

by Njgroover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter 5*, James Thomas 5*

Mar 11, 2024

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear James and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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