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Debbie Conyers
Refer Me
895 Reviews
Dealership Experience
3 yrs
Industry Experience
4 yrs
Languages Spoken
English
895 Reviews
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895 Reviews of Debbie Conyers
Verified Customer
Helpful 
July 20, 2023
Debbie needs to tell everyone else how to handle checking the status of vehicles that are not Nissans when parts are in order. I called 5 times each time I was directed to the various departments over the c the status of vehicles that are not Nissans when parts are in order. I called 5 times each time I was directed to the various departments over the course of 3 weeks. I needed to check the status of parts ordered for a Ford Escape. The parts department told me to call Ford on one occasion and second call I was directed to the service department. The first time I spoke to the service department I was told to call Ford and also that they don’t order parts for Fords. I bought the car used 3 weeks ago from Nissan of Richmond didn’t matter. Second call I left my number asked them to have the service department manager call me. I never received a call. I ended up driving an hour out to the service department and spoke with Debbie. The parts were in and she scheduled me for an install the next day. Over a bad experience with parts and service because not everyone is aware that cars bought used from Nissan of Richmond are serviced there and parts are ordered. After several calls I should have been able to get some type status. I left my number for numerous people to call me back never got a call and no one knew how to help me. So this was not a good experience at all. Hopefully the car holds up and I don’t have to go back there for service. I would go to Ford first hoping they take the warranty I bought through Nissan of Richmond. Parts department had no knowledge of anything Debbie pulled the parts checked the status of the parts and everything. More
by charlesbjennings
Other Employees Tagged: Karra O'Bryan
July 19, 2023
I was told that I didn't have a service maintenance contract when I did and was charged for an oil change that should have been free, then when I next went in was denied a refund. contract when I did and was charged for an oil change that should have been free, then when I next went in was denied a refund. More
by shayna.woolridge
July 19, 2023
I love this dealership that's why I always come back there, everyone is so nice. there, everyone is so nice. More
by TPHART65102
Other Employees Tagged: Khalil Smith
July 19, 2023
The service advisor name Debbie or Deborah was very extraordinary.. She really went the extra miles customer friendly to make sure l knew everything about the services of my car. extraordinary.. She really went the extra miles customer friendly to make sure l knew everything about the services of my car. More
by EARLINE33
Other Employees Tagged: Karra O'Bryan, Scott Hornbeck ??????
July 16, 2023
Great service. They make me feel welcome. I always feel like they are honest bout my car. They make me feel welcome. I always feel like they are honest bout my car. More
by Nateb901
Other Employees Tagged: Scott Hornbeck, Khalil Smith, Alki Nickolaou , Johnny Prince, Kavon Smith
July 15, 2023
This dealership was very clean and pleasant. It had all the necessary amenities to make the customer feel comfortable and safe. I have a good rapport with my service manager and she treats me we It had all the necessary amenities to make the customer feel comfortable and safe. I have a good rapport with my service manager and she treats me well and with respect. More
by meena531
July 15, 2023
They have always taken great care of my Nissan Pathfinder and communicated very quickly on my car’s status so that I did not have to wait longer than what I expected. and communicated very quickly on my car’s status so that I did not have to wait longer than what I expected. More
by OneLuckyDad
Other Employees Tagged: Alki Nickolaou
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