Deborah Johns
Deborah Johns at Lawton Kia
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Deborah Johns

Service Advisor

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8
615 Reviews
4.8

615 Reviews

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615 Reviews of Deborah Johns

May 13, 2025

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Employee Rating

Working with Deborah and the Kia team. Is always a pleasant experience. I trust my car and its care to Kia. Deborah works hard to get me in fast and keep me updated on my car throughout th More

by jeep2525
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

May 08, 2025

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Employee Rating

Lawton Kia is always great, professional and fast The staff at Lawton Kia are always very courteous and helpful More

by Darrellbowles1
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

May 08, 2025

Lawton Kia responded

Thank you for the kind words, Darrell! We're thrilled to hear that you've had such positive experiences with our team. We look forward to serving you again!

May 07, 2025

Dealership Rating
Employee Rating

Always professional. Top notch customer service. The waiting area was clean and the service employees were great More

by smith00153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2025

Lawton Kia responded

Thank you! We’re so glad you enjoyed the clean waiting area and experienced top-notch service from our team. We appreciate your kind words!

May 06, 2025

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Deborah is the best customer service person I have ever met she does everything to make sure things are fine with customer and text she goes above and beyond I believe and I thank God for her we need more More

by camellagee68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Luttrell

May 08, 2025

Lawton Kia responded

Thank you so much for your kind words! We're thrilled to hear Deborah provided such outstanding service. We'll be sure to pass along your appreciation to her!

May 06, 2025

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Employee Rating

We have been treated well and with courtesy. Everything was presented in terms of cost and time. We will return! More

by randal.hallford
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

May 08, 2025

Lawton Kia responded

Thank you for your feedback! We're glad to hear you had a positive experience. We look forward to serving you again!

May 04, 2025

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Employee Rating

I called Deborah from the side of the road with a flat tire, she immediately checked to make sure that my tires were in stock and told me to come anytime that day and she’d get me taken care of. On arriva More

by harley_F_23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

May 08, 2025

Lawton Kia responded

Thank you for sharing your experience! We're so glad Deborah was able to help you quickly and efficiently. We truly appreciate your kind words and are happy to hear everything worked out!

April 26, 2025

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Employee Rating

The wait was long this past time. ..and I made an appointment ahead of time, so was a little surprised. Also, I had a little less communication than I normally experience when I am the More

by kathanie1l
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

Apr 28, 2025

Lawton Kia responded

Thank you for sharing your experience, kathanie1l! We’re sorry to hear about the longer wait and reduced communication this time. We’ll make sure to improve on those areas for your next visit. We’re glad everything went well overall and appreciate your continued trust in our service!

April 24, 2025

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Employee Rating

Everyone that I have dealt with has been very professional and have great people skills. More

by vjp2007johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Lawton Kia responded

Thank you! We're so glad to hear that—our team takes pride in being professional and personable. Appreciate your feedback!

April 22, 2025

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Employee Rating

Lawton Kia always takes excellent cate of my car service needs. The staff is friendly, caring, professional, and genuinely care for the customer. More

by TM_ROWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Luttrell

Apr 23, 2025

Lawton Kia responded

Thank you so much! We’re thrilled to hear our team continues to meet your needs with care and professionalism. We truly appreciate your loyalty!

April 19, 2025

Dealership Rating
Employee Rating

Good service. Sometimes the wait is long but overall good experience. Very nice staff and efficient. More

by kynsigray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

Apr 21, 2025

Lawton Kia responded

Thanks, Kynsigray! We appreciate your patience and are glad to hear you had a good experience overall. We’ll keep working to make your visits even better!

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