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Deborah Johns

Overview Reviews (805) Inventory (234)

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Deborah Johns

Deborah Johns | Page 2

Service Advisor

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8

805 Reviews

Overview Reviews (805) Inventory (234)

4.8

805 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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805 Reviews of Deborah Johns

April 15, 2026

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Employee Rating

Deborah escorted me into the service bay and was very informative and helpful. She was sweet informative and helpful. She was sweet More

by chelsib17

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Deborah Johns

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Apr 16, 2026 -

Lawton Kia responded

Thank you for your kind words. We’re glad Deborah provided a helpful and welcoming experience. We appreciate you choosing Lawton Kia and look forward to our next chance to serve you.

April 04, 2026

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Employee Rating

Sold a car that needed tons of work. Just found something else wrong with the car this evening. Just found something else wrong with the car this evening. More

by CARLYBMESSERSMITH

Verified Customer

Recommend Dealer

Other Employees Tagged: Deborah Johns

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Apr 10, 2026 -

Lawton Kia responded

Thank you for your feedback, and we apologize for your experience. Our records indicate the vehicle was purchased in September 2024 and has been consistently serviced with us since that time. I would appreciate the opportunity to speak with you directly to better understand and clarify your concerns. Please call me at 580-771-3270. Sincerely, Brandon Mitchell General Manager

March 31, 2026

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Employee Rating

I had my car in for routine maintenance. I had a list of items that needed to be fixed . One of them was my AC unit. They told me compressor was bad and needed to be replaced for over $1000 I had a list of items that needed to be fixed . One of them was my AC unit. They told me compressor was bad and needed to be replaced for over $1000 . I took it to another mechanic and he changed the hose and replaced the freeon . It works perfect just like normal. Felt like this iwas not an honest and true assessment of the vehicle. I have been a loyal customer for over 14 years but I’m not sure if I will return again. More

by guerrerotina61

Verified Customer

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Apr 07, 2026 -

Lawton Kia responded

Thank you for your feedback from your recent service visit to Lawton Kia. Our service department strives to get 100% of the customers concerns diagnosed correctly and we stand behind our diagnosis once made. But it appears we missed something on this visit and I sincerely apologize for that. We thank you for your loyalty and hope our relationship continues in the future. Please feel free to reach out to me directly at 580-771-3275. Thank you, Todd Brown.

March 24, 2026

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Employee Rating

The service was quick, the staff was super helpful and kind glad I came in for my at this location. kind glad I came in for my at this location. More

by nitewhite98

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Todd Brown

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Mar 25, 2026 -

Lawton Kia responded

Thank you for the kind words! We’re glad our team was helpful and got you taken care of quickly. We appreciate you choosing us and look forward to your next visit!

March 21, 2026

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This place is horrible do not recommend hidden fees not straightforward at all. Never purchase a Kia. Tow truck driver said he tows more new Kia’s and told me to buy a Toyota. straightforward at all. Never purchase a Kia. Tow truck driver said he tows more new Kia’s and told me to buy a Toyota. More

by Donotbuykia

Verified Customer

Service Price Transparency

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Service Communication

Recommend Dealer

Other Employees Tagged: Miguel Olivero, Waylan Hubbard, Cody Herriott, Todd Brown

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Mar 26, 2026 -

Lawton Kia responded

Thanks for taking a moment to share your feedback. Unfortunately, we are unable to find any information in our system regarding your experience. Please feel free to reach out to me directly to discuss this matter further at 580-771-3270. Sincerely, Brandon Mitchell General Manager

March 09, 2026

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Employee Rating

Lawton Kia is a great dealership. The employees are very courteous and professional. From the professionalism of the General Manager right down to the employees is the reason I bring m The employees are very courteous and professional. From the professionalism of the General Manager right down to the employees is the reason I bring my vehicle to Lawton Kia for all my car service needs. More

by CONNERROBERTSR357

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: General Manager

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Mar 11, 2026 -

Lawton Kia responded

Thank you for the wonderful feedback! We truly appreciate your kind words about our team and leadership. It means a lot that you trust Lawton Kia with your vehicle, and we look forward to continuing to take great care of you. 🚗

March 05, 2026

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Employee Rating

They took good care of our car and went over all possibilities with us, we just love the little Kia's possibilities with us, we just love the little Kia's More

by mimiwolfensteiner

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Deborah Johns

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Mar 06, 2026 -

Lawton Kia responded

Thank you for the kind words! We’re glad our team took good care of your car and helped walk through all the options with you. We love the little Kias too and appreciate you choosing Lawton Kia! 🚗

February 26, 2026

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Employee Rating

Ms Deb will be missed. Good luck to her and her family. The place will not be the same Good luck to her and her family. The place will not be the same More

by smith00153

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 26, 2026 -

Lawton Kia responded

Thank you for the kind words. Ms. Deb has certainly made a lasting impact, and she will truly be missed. We wish her and her family all the best in this next chapter and appreciate you taking a moment to share your thoughts.

February 24, 2026

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Very courteous , informative, & prompt. Got us in and out quickly. Went over and above expectation. Got us in and out quickly. Went over and above expectation. More

by Alewellen1977

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 27, 2026 -

Lawton Kia responded

Thank you for the wonderful feedback! We’re so glad our team was courteous, informative, and respectful of your time. Getting you in and out quickly while exceeding expectations is exactly what we strive for. We truly appreciate your support and look forward to serving you again!

February 24, 2026

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Employee Rating

It’s always great service and excellent customer service. Very friendly and knowledgeable staff. 10/10 would recommend Very friendly and knowledgeable staff. 10/10 would recommend More

by bridgetray2022

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allan Dacci, Colton Thomas, Vincenzo (Vinny) Barton, Todd Brown , Alexus Duvall

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Feb 27, 2026 -

Lawton Kia responded

Thank you so much for the 10/10 recommendation! We’re thrilled to hear you consistently receive great service and excellent customer care. Our team works hard to be friendly and knowledgeable, and it means a lot that it shows. We truly appreciate your support and look forward to your next visit!

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