Deborah Johns
Deborah Johns at Lawton Kia

Deborah Johns | Page 4

Service Advisor

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8
823 Reviews
4.8

823 Reviews

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823 Reviews of Deborah Johns

March 31, 2026

Dealership Rating
Employee Rating

I had my car in for routine maintenance. I had a list of items that needed to be fixed . One of them was my AC unit. They told me compressor was bad and needed to be replaced for over $1000 More

by guerrerotina61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 07, 2026

Lawton Kia responded

Thank you for your feedback from your recent service visit to Lawton Kia. Our service department strives to get 100% of the customers concerns diagnosed correctly and we stand behind our diagnosis once made. But it appears we missed something on this visit and I sincerely apologize for that. We thank you for your loyalty and hope our relationship continues in the future. Please feel free to reach out to me directly at 580-771-3275. Thank you, Todd Brown.

March 24, 2026

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Employee Rating

The service was quick, the staff was super helpful and kind glad I came in for my at this location. More

by nitewhite98
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Todd Brown

Mar 25, 2026

Lawton Kia responded

Thank you for the kind words! We’re glad our team was helpful and got you taken care of quickly. We appreciate you choosing us and look forward to your next visit!

March 21, 2026

Dealership Rating
Employee Rating

This place is horrible do not recommend hidden fees not straightforward at all. Never purchase a Kia. Tow truck driver said he tows more new Kia’s and told me to buy a Toyota. More

by Donotbuykia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 26, 2026

Lawton Kia responded

Thanks for taking a moment to share your feedback. Unfortunately, we are unable to find any information in our system regarding your experience. Please feel free to reach out to me directly to discuss this matter further at 580-771-3270. Sincerely, Brandon Mitchell General Manager

March 09, 2026

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Lawton Kia is a great dealership. The employees are very courteous and professional. From the professionalism of the General Manager right down to the employees is the reason I bring m More

by CONNERROBERTSR357
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: General Manager

Mar 11, 2026

Lawton Kia responded

Thank you for the wonderful feedback! We truly appreciate your kind words about our team and leadership. It means a lot that you trust Lawton Kia with your vehicle, and we look forward to continuing to take great care of you. 🚗

March 05, 2026

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Employee Rating

They took good care of our car and went over all possibilities with us, we just love the little Kia's More

by mimiwolfensteiner
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

Mar 06, 2026

Lawton Kia responded

Thank you for the kind words! We’re glad our team took good care of your car and helped walk through all the options with you. We love the little Kias too and appreciate you choosing Lawton Kia! 🚗

February 26, 2026

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Employee Rating

Ms Deb will be missed. Good luck to her and her family. The place will not be the same More

by smith00153
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 26, 2026

Lawton Kia responded

Thank you for the kind words. Ms. Deb has certainly made a lasting impact, and she will truly be missed. We wish her and her family all the best in this next chapter and appreciate you taking a moment to share your thoughts.

February 24, 2026

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Employee Rating

Very courteous , informative, & prompt. Got us in and out quickly. Went over and above expectation. More

by Alewellen1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Lawton Kia responded

Thank you for the wonderful feedback! We’re so glad our team was courteous, informative, and respectful of your time. Getting you in and out quickly while exceeding expectations is exactly what we strive for. We truly appreciate your support and look forward to serving you again!

February 24, 2026

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It’s always great service and excellent customer service. Very friendly and knowledgeable staff. 10/10 would recommend More

by bridgetray2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Lawton Kia responded

Thank you so much for the 10/10 recommendation! We’re thrilled to hear you consistently receive great service and excellent customer care. Our team works hard to be friendly and knowledgeable, and it means a lot that it shows. We truly appreciate your support and look forward to your next visit!

February 19, 2026

Dealership Rating
Employee Rating

They are quick and attentive. Honest and fairly priced. I got what I needed. They took great care. More

by rebbecakie
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

Feb 23, 2026

Lawton Kia responded

Thank you for sharing! We’re glad you found our service quick, attentive, and fair. We appreciate your business!

February 15, 2026

Dealership Rating
Employee Rating

The people were great to work with and had me in and out in no time More

by Duncanw6364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2026

Lawton Kia responded

Thank you for your feedback! We’re glad our team made your experience quick and easy.

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