Dee Dhanraj
Dee Dhanraj at White Bear Acura Subaru

Dee Dhanraj | Page 15

Service Manager

White Bear Acura Subaru

3525 N Highway 61
Vadnais Heights, MN 55110

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4.3
539 Reviews
4.3

539 Reviews

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539 Reviews of Dee Dhanraj

July 13, 2022

Dealership Rating
Employee Rating

The absolute worst experience I’ve had would not recommend this dealership to anyone even my worst enemy More

by LADYDIDEGROOD
Recommend Dealer
No

Other Employees Tagged: Brad Knutson,Donavan Brummond. Terrible at customer relations

Jul 23, 2022

White Bear Acura Subaru responded

Dianne, We are sorry to hear that you had an unfortunate situation with your vehicle. However we performed the repairs on your vehicle over 3 years and nearly 40k miles ago. The warranty on repairs is 1 year and 12k miles. More importantly we were informed by the facility that repaired your vehicle, that the problem was due to an unrelated failure of another part that actually caused the concern, and nothing to do with the original repair or parts installed. We did offer to have you bring the vehicle in and have it double checked free of charge; which you declined to do. Unfortunately based on the information we were able to ascertain we are not able to participate further in the repair of the vehicle.

Jul 25, 2022

White Bear Acura Subaru responded

We are sorry to hear that you had an unfortunate situation with your vehicle. However we performed the repairs on your vehicle over 3 years and nearly 40k miles ago. The warranty on the repairs is 1 year and 12k miles.

Jul 24, 2022

LADYDIDEGROOD responded

I was not told that you would check out my car free of charge. The owner of the repair shop I took my car too did not say the radiator overheated but your service guy said he did. The repair done on my car at your place was checked be two places and I was told it was a very shoddy job. I would think you would take pride in your work but obviously you just want to cover your butts and day your job was okay which it wasn’t. I will definitely not recommend your place for any services in the future

July 08, 2022

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Employee Rating

New car buying process was a breeze. The salesman Blake was very helpfull. He had time to reach out to me after my purchase when I had a question. There was no pressure to purchase addit More

by Kou T
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Leth, Blake Knutson

Jul 12, 2022

White Bear Acura Subaru responded

We're glad Blake provided a good experience for you! Thank you for your business and congratulations on your new ride!

June 26, 2022

Dealership Rating
Employee Rating

Excellent service! Honest and prompt. Very helpful staff! I will continue to make future appts. there. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Lien, Matt Jensen

Jun 28, 2022

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business and we look forward to seeing you again!

June 19, 2022

Dealership Rating
Employee Rating

The dealers and service people were very helpful and took care of car in a timely way. More

by WILLVARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Yang

Jun 20, 2022

White Bear Acura Subaru responded

We're glad to hear everything went well for you! Thank you for your business!

June 16, 2022

Dealership Rating
Employee Rating

Always excellent service, from Mai who scheduled the appt. to Ue Vang who explains everything so well for me and patiently listens. Thank you. More

by SUHELENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ue Vang

Jun 17, 2022

White Bear Acura Subaru responded

We're glad Mai and Ue both provided a good experience for you and that they were able to address all your concerns! Thank you for your business!

June 03, 2022

Dealership Rating
Employee Rating

I had an on going rattle in my dash board and after a couple of attempts the service department was able to solve the problem. I've worked with both Dee and Greg. They were always courteous and helpfu More

by Steve T
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols

Jun 03, 2022

White Bear Acura Subaru responded

We're glad Dee and Greg both provided a good experience for you and that they were able to solve the issue in your car! Thank you for your business and we look forward to seeing you again, hopefully under better circumstances.

June 02, 2022

Dealership Rating
Employee Rating

Nice job Friendly Accurate they did all of the above text but they were insisting on 16 words More

by pj10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Kritzeck, Lee Her, Daniel Fitzgerald , Jake Buckles, Nena Downey

Jun 03, 2022

White Bear Acura Subaru responded

Yeah, unfortunately this service enforces a minimum word limit. But we're glad everything worked out well for you! Thank you for your business!

May 27, 2022

Dealership Rating
Employee Rating

Fantastic Service Crew ask for Greg or Dee you won't be sorry! Very personable they tell you what you need to hear & the progress with any service. Great young men! White Bear Subaru best hang on to the More

by Happy Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols

May 31, 2022

White Bear Acura Subaru responded

We're glad Greg and Dee have both provided good experiences for you! Thank you for your business!

May 26, 2022

Dealership Rating
Employee Rating

white bear subaru has always been there for me, I have had some miner on going problems and they still give top service. I do although think some of the advisors think I am a problem costumer, but all and More

by rbahnemann1988
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Nichols, Daniel Fitzgerald , Chris Her

May 18, 2022

Dealership Rating
Employee Rating

The service rep was great and provided useful information in connection to the servicing of my 2019 Subaru Impreza. And the work was very quickly! I could not have been more pleased. More

by charles.rodgers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2022

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

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