Deion Thomas

This has been the best dealership I've ever dealt with. Bought my car a year ago, and the whole transaction was great. I've been back for multiple standard services, and each time it has been excellent. I Bought my car a year ago, and the whole transaction was great. I've been back for multiple standard services, and each time it has been excellent. I appreciate they take care of everything just how you ask, and are never pushy with add-ons and the like. Can't recommend this place enough. More

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Everyone was very professional, very helpful, very courteous, and were very interested in making sure we got the answers we needed. courteous, and were very interested in making sure we got the answers we needed. More

by BARNACLEREL Verified Customer Verified Customer

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My whole experience with 5 Star Subaru so far has been great!!! As the experience of shopping for and completing the process of getting a car can be quite stressful, I absolutely couldn’t be happier. Al great!!! As the experience of shopping for and completing the process of getting a car can be quite stressful, I absolutely couldn’t be happier. All of their representatives were extremely friendly, knowledgeable and helpful. I will definitely recommend 5 Star to anyone looking for a good car. More

by MARYB1943 Verified Customer Verified Customer

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We were traveling cross country when a check engine light came on late at night. Our hotel was located near Five Star Subaru. Next morning I was at the service department as they opened. The service manager came on late at night. Our hotel was located near Five Star Subaru. Next morning I was at the service department as they opened. The service manager greeted me and set my expectations. It was a Saturday and their appointment schedule was full. But they would run a diagnostic to check the problem. Depending on the result, they would see what they could do since I needed to drive home to another state. But it could be Monday before they could work on it. He introduced me to a service advisor, Deion Thomas, . Deion was great. He kept me informed on the progress of my vehicle. I was also given a loaner to drive until I could get my vehicle back. The technician working on the vehicle texted me a video of what he was checking on the vehicle and where he found the problem. I was able to pick up my repaired vehicle by the end of that day. I was preparing to alter my trip plans to wait for my vehicle’s service on Monday and was very grateful that they made every effort to return it the same day. More

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Very good experience start to finish with the team. Will recommend to anyone looking for a no pressure sale Will recommend to anyone looking for a no pressure sale More

by FENNJASON7 Verified Customer Verified Customer

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Customer service profesional and help full, the leng of time I was giving it was complete. time I was giving it was complete. More

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This dealership from buying our car to the service we receive has and continues to be a joyful experience. Service reps listen to you and are always courteous and friendly. receive has and continues to be a joyful experience. Service reps listen to you and are always courteous and friendly. More

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Everyone at the dealership was extremely pleasant, and Deion worked with me one on one, answering all my questions promptly, and when my certain situation he handed me over to The customer advocacy care Deion worked with me one on one, answering all my questions promptly, and when my certain situation he handed me over to The customer advocacy care team, to whom I am very thankful for. Thank you Marrisa, I can't even begin to express my gratitude!!! Also, thank you Subaru for hiring such genuinely wonderful people! More

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I brought a vehicle in for state inspection. I was greeted promptly on the drive, my vehicle was inspected while I waited having some coffee and a snack I was greeted promptly on the drive, my vehicle was inspected while I waited having some coffee and a snack More

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I was very pleased with the way Deon Thomas stepped up and handled my issue. and handled my issue. More

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