Deion Thomas | Page 9

Deion was an excellent advisor and provided exemplary service. Everyone at the dealership was friendly. service. Everyone at the dealership was friendly. More

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Quick greeting me, very friendly staff, snack bar and waiting area so nice and clean and stocked very well, feels like home. Jason and Deon were very helpful! waiting area so nice and clean and stocked very well, feels like home. Jason and Deon were very helpful! More

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From beginning to end, I was given off and on notice as to how the process of fixing my car was going! Very courteous employees and we even had a laugh or two over the cuteness of my dog —Maggie—who likes to how the process of fixing my car was going! Very courteous employees and we even had a laugh or two over the cuteness of my dog —Maggie—who likes to entertain anyone who pays her attention!! Thanks to all ~~ my car is perfect again!! 💓 More

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best service I've ever had matt kept me informed throughout my service and service was done right the first time throughout my service and service was done right the first time More

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Sam Pack Subaru is the only dealership I will deal with. It is easy to schedule service, they are fast, friendly and reasonable. It is easy to schedule service, they are fast, friendly and reasonable. More

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They always deliver excellent service, less waiting time for any kind of service and maintenance , great waiting room , professional staff for any kind of service and maintenance , great waiting room , professional staff More

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Show up on time and was taken in with a smile. They were waiting for me to arrive. No waiting. Service was great. Love coming to this dealership. They were waiting for me to arrive. No waiting. Service was great. Love coming to this dealership. More

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Just went for my 6000/6 month oil change. and inspection. They went over everything prior and the results afterwards. Great service! and inspection. They went over everything prior and the results afterwards. Great service! More

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Fast service and courteous service staff assisted with wiper installation. Very helpful and polite greeter. wiper installation. Very helpful and polite greeter. More

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I recently took my 2022 Outback to the Grapevine Subaru service department at 5star Subaru for some minor service. I made a sameday appointment online and was greeted by a friendly and courteous staff. The service department at 5star Subaru for some minor service. I made a sameday appointment online and was greeted by a friendly and courteous staff. They checked my car in quickly and gave me an accurate estimate of the time and cost. They also offered me a complimentary shuttle service to take me to my destination while they worked on my car. The service was done in less than an hour and they called me to let me know that my car was ready. They also washed and vacuumed my car for free. When I picked up my car, they explained what they did and showed me the invoice. They also gave me a coupon for my next service visit. I was very impressed by their professionalism, efficiency, and quality of work. My Outback runs smoothly and looks great. I am very satisfied with the Grapevine Subaru service department at 5star Subaru, and I would highly recommend them to anyone who owns a Subaru. They are the best in the business! More

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