Deion Thomas
Deion Thomas at Five Star Subaru of Grapevine

Deion Thomas | Page 9

Express Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
94 Reviews
5.0

94 Reviews

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94 Reviews of Deion Thomas

December 26, 2023

Dealership Rating
Employee Rating

Sam Pack Subaru is the only dealership I will deal with. It is easy to schedule service, they are fast, friendly and reasonable. More

by nbdougherty2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2023

Five Star Subaru of Grapevine responded

Nbdoughtery2011, Your trust in Five Star Subaru is greatly appreciated, and we are committed to ensuring your satisfaction continues. When you have questions about your car, call Deion and our techs at 817-438-1700. We truly value your business. Sincerely, Jake Ritter, Service Director

December 20, 2023

Dealership Rating
Employee Rating

They always deliver excellent service, less waiting time for any kind of service and maintenance , great waiting room , professional staff More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2023

Five Star Subaru of Grapevine responded

TJ, Thank you for your loyalty and trust to Five Star Subaru. Should you encounter any further concerns or have questions about your vehicle, feel free to contact us at 817-438-1700. Deion and our dedicated team is ready to provide assistance and ensure your driving experience continues to be seamless. Safe travels, Jake Ritter, Service Director

December 14, 2023

Dealership Rating
Employee Rating

Show up on time and was taken in with a smile. They were waiting for me to arrive. No waiting. Service was great. Love coming to this dealership. More

by Thunderstorm76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2023

Five Star Subaru of Grapevine responded

Thunderstorn76, We appreciate when you come to Five Star Subaru, too! Thank you for recognizing Deion and our service center. We appreciate your loyalty, and your satisfaction is our top priority. Between visits, reach us at 817-438-1700 with questions. Safe travels! Take care, Jake Ritter, Service Director

December 12, 2023

Dealership Rating
Employee Rating

Just went for my 6000/6 month oil change. and inspection. They went over everything prior and the results afterwards. Great service! More

by debbiewerk2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Womack, Matthew Branch

Dec 13, 2023

Five Star Subaru of Grapevine responded

Thank you, debbiewerk2, for making Five Star Subaru your auto center. Between visits, call us at 817-438-1700 if you need our knowledge. We are here to keep you informed and happy with your car. Take care, Jake Ritter, Service Director

December 08, 2023

Dealership Rating
Employee Rating

Fast service and courteous service staff assisted with wiper installation. Very helpful and polite greeter. More

by Happy driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2023

Five Star Subaru of Grapevine responded

Happy driver, It is great to receive your endorsement of Deion and the Five Star Subaru service department. Customer satisfaction is always the goal. When you have future concerns, please reach out to 817-438-1700. We would love to help again. Best regards, Jake Ritter, Service Director

December 05, 2023

Dealership Rating
Employee Rating

I recently took my 2022 Outback to the Grapevine Subaru service department at 5star Subaru for some minor service. I made a sameday appointment online and was greeted by a friendly and courteous staff. The More

by 23syndrome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Branch

Dec 05, 2023

Five Star Subaru of Grapevine responded

23syndrome, From the service team at Five Star Subaru, we want to express our gratitude for your great feedback. As a valued customer, please feel free to contact us at 817-438-1700 whenever you require automotive advice. Your trust is important to us, and we're here to help you fully enjoy your Outback. Thank you, Jake Ritter, Service Director

November 25, 2023

Dealership Rating
Employee Rating

They were on time and were very polite. It was a comfortable place to wait. More

by Ecfldf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Five Star Subaru of Grapevine responded

Ecfldf, We value the chance to welcome you to Five Star Subaru. Keeping you knowledgeable about your vehicle's care is important. Any time you need our advice, please call 817-438-1700. We will be ready to assist you. Thank you, Jake Ritter, Service Director

November 25, 2023

Dealership Rating
Employee Rating

Friendly attitude, professional service and made the purchase process painless. Great dealership and we would highly recommend them for service and purchase of any Subaru. More

by wjguyc1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2023

Five Star Subaru of Grapevine responded

Congratulations, wjguyc1, on your new Subaru! Thank you for recognizing such a long list of our Five Star Subaru team. We appreciate being your auto dealer and we look forward to hearing from you again at 817-438-1700. Enjoy your car, Doug Laymon, Sales Manager

November 14, 2023

Dealership Rating
Employee Rating

Subaru 5 Star has the most courteous and experienced staff. I bought my car from them and continue to have my car serviced there. More

by e.b.robison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Five Star Subaru of Grapevine responded

Thank you for taking the time to rate your Five Star Subaru service visit. Deion and our techs remain available for questions at 817-438-1700. We are here to keep you knowledgeable about your Subaru. Safe travels, Jake Ritter, Service Director

October 19, 2023

Dealership Rating
Employee Rating

Always pleasant and mindful of time. Easy to Make appointments and nice to have snacks and drinks More

by Orfam7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2023

Five Star Subaru of Grapevine responded

Orfam7, Thank you for choosing Five Star Subaru, we look forward to serving you in the future. If you ever need assistance or have any questions, feel free to reach out to 817--438-1700. Your satisfaction is our priority. Take care, Jake Ritter, Service Director

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