Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Deion Thomas
Deion Thomas at Five Star Subaru of Grapevine

Deion Thomas | Page 9

Express Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
5.0
99 Reviews
5.0

99 Reviews

Write a Review

99 Reviews of Deion Thomas

January 24, 2024

Dealership Rating
Employee Rating

Went in for service outside of my appointed timeframe and the service team welcomed me with respect, accommodated me without fret, and completed the necessary service with speedy efficiency. More

by SE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Cano

Print
Jan 25, 2024

Five Star Subaru of Grapevine responded

Thank you, SE, for allowing the Five Star Subaru service team to help you care for your car. We do our best to accommodate our customers in a timely manner. When we can help again, please reach Lauren, Deion, or me at 817-438-1700. Safe travels always! Best regards, Jake Ritter, Service Director

January 21, 2024

Dealership Rating
Employee Rating

Deion was an excellent advisor and provided exemplary service. Everyone at the dealership was friendly. More

by Bamward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Earnest

Print
Jan 21, 2024

Five Star Subaru of Grapevine responded

Bamward, We appreciate you and your business at Five Star Subaru. Keeping you knowledgeable about your Subaru is important and we welcome your questions at 817-438-1700 any time. Safe travels and reach out when you need our advice. Thank you, Jake Ritter, Service Director

January 18, 2024

Dealership Rating
Employee Rating

Quick greeting me, very friendly staff, snack bar and waiting area so nice and clean and stocked very well, feels like home. Jason and Deon were very helpful! More

by Regina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Womack

Print
Jan 19, 2024

Five Star Subaru of Grapevine responded

Regina, We value your business at Five Star Subaru and are committed to providing efficient vehicle care. If you have any further questions or specific issues you would like us to address, please feel free to reach out to Jason and Deion at 817-438-1700. We appreciate your loyalty, and your satisfaction is our top priority. Thank you, Jake Ritter, Service Director

January 13, 2024

Dealership Rating
Employee Rating

From beginning to end, I was given off and on notice as to how the process of fixing my car was going! Very courteous employees and we even had a laugh or two over the cuteness of my dog —Maggie—who likes More

by vickianderson43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Branch, Damon English, David Earnest, Jose Zambrana

Print
Jan 13, 2024

Five Star Subaru of Grapevine responded

Thank you, Vicki! We appreciate helping with your auto needs at Five Star Subaru. When you have questions or vehicle concerns, give us a call at 817-438-1700. We are always happy to share our advice. Let us know when we will see you and Maggie again. Take care, Jake Ritter, Service Director

December 28, 2023

Dealership Rating
Employee Rating

best service I've ever had matt kept me informed throughout my service and service was done right the first time More

by CHOUSKNECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Branch , Colin Housknecht

Print
Dec 29, 2023

Five Star Subaru of Grapevine responded

CHOUSKNECHT, We appreciate you and your business in the Five Star Subaru service center. When you require additional assistance, please feel free to contact us at 817-438-1700. We are here to assist you and anticipate being your preferred dealership for all your automotive requirements. Thank you, Jake Ritter, Service Director

December 26, 2023

Dealership Rating
Employee Rating

Sam Pack Subaru is the only dealership I will deal with. It is easy to schedule service, they are fast, friendly and reasonable. More

by nbdougherty2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 27, 2023

Five Star Subaru of Grapevine responded

Nbdoughtery2011, Your trust in Five Star Subaru is greatly appreciated, and we are committed to ensuring your satisfaction continues. When you have questions about your car, call Deion and our techs at 817-438-1700. We truly value your business. Sincerely, Jake Ritter, Service Director

December 20, 2023

Dealership Rating
Employee Rating

They always deliver excellent service, less waiting time for any kind of service and maintenance , great waiting room , professional staff More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 21, 2023

Five Star Subaru of Grapevine responded

TJ, Thank you for your loyalty and trust to Five Star Subaru. Should you encounter any further concerns or have questions about your vehicle, feel free to contact us at 817-438-1700. Deion and our dedicated team is ready to provide assistance and ensure your driving experience continues to be seamless. Safe travels, Jake Ritter, Service Director

December 14, 2023

Dealership Rating
Employee Rating

Show up on time and was taken in with a smile. They were waiting for me to arrive. No waiting. Service was great. Love coming to this dealership. More

by Thunderstorm76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 14, 2023

Five Star Subaru of Grapevine responded

Thunderstorn76, We appreciate when you come to Five Star Subaru, too! Thank you for recognizing Deion and our service center. We appreciate your loyalty, and your satisfaction is our top priority. Between visits, reach us at 817-438-1700 with questions. Safe travels! Take care, Jake Ritter, Service Director

December 12, 2023

Dealership Rating
Employee Rating

Just went for my 6000/6 month oil change. and inspection. They went over everything prior and the results afterwards. Great service! More

by debbiewerk2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Womack, Matthew Branch

Print
Dec 13, 2023

Five Star Subaru of Grapevine responded

Thank you, debbiewerk2, for making Five Star Subaru your auto center. Between visits, call us at 817-438-1700 if you need our knowledge. We are here to keep you informed and happy with your car. Take care, Jake Ritter, Service Director

December 08, 2023

Dealership Rating
Employee Rating

Fast service and courteous service staff assisted with wiper installation. Very helpful and polite greeter. More

by Happy driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 09, 2023

Five Star Subaru of Grapevine responded

Happy driver, It is great to receive your endorsement of Deion and the Five Star Subaru service department. Customer satisfaction is always the goal. When you have future concerns, please reach out to 817-438-1700. We would love to help again. Best regards, Jake Ritter, Service Director

1
...
8
9
10

Dealership Inventory (259 Vehicles)

new 2026 Subaru WRX car, priced at $39,207
2026 Subaru WRX
new
Magnetite Gray Metallic exterior
Manual
All-wheel Drive
$39,207
View Details
new 2027 Subaru Crosstrek car, priced at $30,927
2027 Subaru Crosstrek
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
$30,927
View Details
new 2027 Subaru Crosstrek car, priced at $39,022
2027 Subaru Crosstrek
new
Crystal White Pearl exterior
CVT
All-wheel Drive
$39,022
View Details
new 2026 Subaru Outback car, priced at $36,651
2026 Subaru Outback
new
Ice Silver Metallic exterior
CVT
All-wheel Drive
$36,651
View Details
new 2026 Subaru Crosstrek car, priced at $38,158
2026 Subaru Crosstrek
new
Sapphire Blue Pearl exterior
CVT
All-wheel Drive
$38,158
View Details
new 2026 Subaru Outback car, priced at $43,581
2026 Subaru Outback
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
$43,581
View Details
View All Inventory