Deion Thomas | Page 2

Five Star Subaru gets five stars! They live up to their name. Deion, my customer service rep was excellent. Very good communications through the whole process. He was very fast to They live up to their name. Deion, my customer service rep was excellent. Very good communications through the whole process. He was very fast to respond via text and kept me up to date on progress. I would have preferred they got me a loaner from the beginning, but they did get me one after the diagnostic and approval of the work to be done. Overall I'm pleased with the work, the car runs great, and they treated me right through it all. More

Report | Print

Good attentive service, fair pricing, honor my company discount pricing. Friendly staff and prompt maintenance services. discount pricing. Friendly staff and prompt maintenance services. More

Report | Print

I’m very pleased with the staff at Five Star Subaru. The service department always gives us a fair price with details of the work that needs to be performed. They have always given us a loaner vehicle w The service department always gives us a fair price with details of the work that needs to be performed. They have always given us a loaner vehicle while they work on ours. More

Report | Print

The Service Department provided a professional and pleasant experience. Deion was the Service Writer. He was knowledgeable and helpful. Lorenzo was the mechanic and his video of the inspection was pleasant experience. Deion was the Service Writer. He was knowledgeable and helpful. Lorenzo was the mechanic and his video of the inspection was informative and his explanation was clear. Both of them were top tier! More

Report | Print

Deion was extremely helpful when my car broke down on a road trip. If it had to happen anywhere, I’m glad it happened near Five Star Subaru, in Texas. He kept me updated every step of the way and helped ge road trip. If it had to happen anywhere, I’m glad it happened near Five Star Subaru, in Texas. He kept me updated every step of the way and helped get things fixed from me while I was working out of state. More

Report | Print

Five star Subaru is always welcoming thorough and kind. They honestly have the best customer service that I’ve dealt with in the car industry over the course of 45 years of my driving. They honestly have the best customer service that I’ve dealt with in the car industry over the course of 45 years of my driving. More

Report | Print

Every experience with this dealership has been outstanding from the time of my purchase to service and most importantly integrity. Absolutely the best dealer experience I have ever had and I have outstanding from the time of my purchase to service and most importantly integrity. Absolutely the best dealer experience I have ever had and I have had many over the years. More

Report | Print

This was the most pleasant buying experience I have ever had. I was greeted at the door and Justin was very helpful. The test drive was easy and I love my "new to me" Subaru Legacy! had. I was greeted at the door and Justin was very helpful. The test drive was easy and I love my "new to me" Subaru Legacy! More

Report | Print

Very friendly, very helpful. Deion was very helpful even checked on my extended warranty to see what all it covers. Deion was very helpful even checked on my extended warranty to see what all it covers. More

Report | Print

This has been the best dealership I've ever dealt with. Bought my car a year ago, and the whole transaction was great. I've been back for multiple standard services, and each time it has been excellent. I Bought my car a year ago, and the whole transaction was great. I've been back for multiple standard services, and each time it has been excellent. I appreciate they take care of everything just how you ask, and are never pushy with add-ons and the like. Can't recommend this place enough. More

Report | Print