Deion Thomas
Deion Thomas at Five Star Subaru of Grapevine
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Deion Thomas | Page 2

Express Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
38 Reviews
5.0

38 Reviews

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38 Reviews of Deion Thomas

March 15, 2024

Dealership Rating
Employee Rating

My Experience today was great! Not just because the service was free, but because the technicians were so very courteous and professional. During the service, the technician kept m More

by Hopperr2000
Service Price Transparency
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Recommend Dealer
Yes

March 07, 2024

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Best servcise department I have ever delt with They are polite,efficient, and get whatever service done you need in as short a time as possible. More

by Crowngh
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Recommend Dealer
Yes
Mar 08, 2024

Five Star Subaru of Grapevine responded

Crowngh, Thank you so much for taking the time to leave this fantastic review! We're thrilled to hear that Deion provided excellent attention throughout your service at Five Star Subaru. It's always rewarding to know our service advisors are making a positive impact. We appreciate your business and look forward to seeing you again soon. Reach Deion and our techs any time at 817-438-1700. Take care, Jake Ritter, Service Director

February 26, 2024

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Currently driving my 3rd vehicle from Five Star Subaru, they have remained good listeners and provide great personalized customer service! I am a very satisfied customer. More

by simplychinedu
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Recommend Dealer
Yes
Feb 27, 2024

Five Star Subaru of Grapevine responded

Simplychinedu, We appreciate your commitment to Five Star Subaru! Your complete satisfaction is always the focus. We look forward to scheduling future appointments at 817-438-1700. Safe travels! Take care, Jake Ritter, Service Director

February 23, 2024

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Pleasant. Prompt. Personal. Professional. Four words that describe the service I received today. What more can you expect? More

by Happy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Blackmon, David Earnest

Feb 23, 2024

Five Star Subaru of Grapevine responded

Thank you, Happy! We appreciate your four words and business at Five Star Subaru. When you need future car care, we hope to hear from you at 817-438-1700. Always expect more at our dealership! Safe travels, Jake Ritter, Service Director

February 06, 2024

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; wonderful service was great I enjoyed my viisit with Subaru of Grapevine also the staff is wonderful and very friendly. More

by pgclark66
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jaylon Johnson

Feb 07, 2024

Five Star Subaru of Grapevine responded

Pgclark66, Thank you for allowing the Five Star Subaru service team to help you care for your car. Jaylon, Deion, or I can be reached at 817-438-1700. Let us know when you need our knowledge. Enjoy your adventures! Take care, Jake Ritter, Service Director

February 03, 2024

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Deion took care of my car quickly and even had it vacuumed and washed. He explained future service I would need, so I could plan for it. More

by bihnfeldt@gmail.com
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Recommend Dealer
Yes
Feb 04, 2024

Five Star Subaru of Grapevine responded

Bihnfeldt, We appreciate you and your business at Five Star Subaru. Reach Deion and our service team at 817-438-1700 when you need automotive advice. We are here for you. Thank you, Jake Ritter, Service Director

January 30, 2024

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Greeted promptly, express service done in just over 1 hr as promised. Waiting area comfortable with snacks and drinks provided. More

by None
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 31, 2024

Five Star Subaru of Grapevine responded

Thank you for taking the time to rate your visit to the Five Star Subaru service center. Deion and our techs are ready to take your questions at 817-438-1700. Don't hesitate to give us a call. Safe travels, Jake Ritter, Service Director

January 25, 2024

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Service team was friendly and professional My appointment was timely and comfortable in the showroom waiting area. More

by cindyanthony55
Recommend Dealer
Yes

Other Employees Tagged: Matthew Branch, Tyler Jordan

Jan 26, 2024

Five Star Subaru of Grapevine responded

Thank you, cindyanthony55, for being a valued Five Star Subaru customer. Our aim is your complete satisfaction. Call us with questions about your car any time at 817-438-1700. Best regard, Jake Ritter, Service Director

January 25, 2024

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Service was as I expect. On time, done well and at a good price. Service manager always greets me and service technicians are knowledgeable and professional More

by Jcorley67
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Recommend Dealer
Yes
Jan 26, 2024

Five Star Subaru of Grapevine responded

Jcorley67, At Five Star Subaru, we strive to provide an exceptional customer experience, and your satisfaction is our top priority. If you have any questions or need further assistance, please don't hesitate to reach out to 817-438-1700. We value your business and look forward to serving you in the future. Thank you, Jake Ritter, Service Director

January 24, 2024

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Employee Rating

Went in for service outside of my appointed timeframe and the service team welcomed me with respect, accommodated me without fret, and completed the necessary service with speedy efficiency. More

by SE
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Cano

Jan 25, 2024

Five Star Subaru of Grapevine responded

Thank you, SE, for allowing the Five Star Subaru service team to help you care for your car. We do our best to accommodate our customers in a timely manner. When we can help again, please reach Lauren, Deion, or me at 817-438-1700. Safe travels always! Best regards, Jake Ritter, Service Director

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