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Deion Thomas
Deion Thomas at Five Star Subaru of Grapevine

Deion Thomas | Page 8

Express Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
94 Reviews
5.0

94 Reviews

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94 Reviews of Deion Thomas

February 07, 2024

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Employee Rating

; wonderful service was great I enjoyed my viisit with Subaru of Grapevine also the staff is wonderful and very friendly. More

by pgclark66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaylon Johnson

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Feb 07, 2024

Five Star Subaru of Grapevine responded

Pgclark66, Thank you for allowing the Five Star Subaru service team to help you care for your car. Jaylon, Deion, or I can be reached at 817-438-1700. Let us know when you need our knowledge. Enjoy your adventures! Take care, Jake Ritter, Service Director

February 04, 2024

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Employee Rating

Deion took care of my car quickly and even had it vacuumed and washed. He explained future service I would need, so I could plan for it. More

by bihnfeldt@gmail.com
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2024

Five Star Subaru of Grapevine responded

Bihnfeldt, We appreciate you and your business at Five Star Subaru. Reach Deion and our service team at 817-438-1700 when you need automotive advice. We are here for you. Thank you, Jake Ritter, Service Director

January 30, 2024

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Employee Rating

Greeted promptly, express service done in just over 1 hr as promised. Waiting area comfortable with snacks and drinks provided. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2024

Five Star Subaru of Grapevine responded

Thank you for taking the time to rate your visit to the Five Star Subaru service center. Deion and our techs are ready to take your questions at 817-438-1700. Don't hesitate to give us a call. Safe travels, Jake Ritter, Service Director

January 26, 2024

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Employee Rating

Service was as I expect. On time, done well and at a good price. Service manager always greets me and service technicians are knowledgeable and professional More

by Jcorley67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2024

Five Star Subaru of Grapevine responded

Jcorley67, At Five Star Subaru, we strive to provide an exceptional customer experience, and your satisfaction is our top priority. If you have any questions or need further assistance, please don't hesitate to reach out to 817-438-1700. We value your business and look forward to serving you in the future. Thank you, Jake Ritter, Service Director

January 25, 2024

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Employee Rating

Service team was friendly and professional My appointment was timely and comfortable in the showroom waiting area. More

by cindyanthony55
Recommend Dealer
Yes

Other Employees Tagged: Matthew Branch, Tyler Jordan

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Jan 26, 2024

Five Star Subaru of Grapevine responded

Thank you, cindyanthony55, for being a valued Five Star Subaru customer. Our aim is your complete satisfaction. Call us with questions about your car any time at 817-438-1700. Best regard, Jake Ritter, Service Director

January 24, 2024

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Employee Rating

Went in for service outside of my appointed timeframe and the service team welcomed me with respect, accommodated me without fret, and completed the necessary service with speedy efficiency. More

by SE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Cano

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Jan 25, 2024

Five Star Subaru of Grapevine responded

Thank you, SE, for allowing the Five Star Subaru service team to help you care for your car. We do our best to accommodate our customers in a timely manner. When we can help again, please reach Lauren, Deion, or me at 817-438-1700. Safe travels always! Best regards, Jake Ritter, Service Director

January 21, 2024

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Employee Rating

Deion was an excellent advisor and provided exemplary service. Everyone at the dealership was friendly. More

by Bamward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Earnest

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Jan 21, 2024

Five Star Subaru of Grapevine responded

Bamward, We appreciate you and your business at Five Star Subaru. Keeping you knowledgeable about your Subaru is important and we welcome your questions at 817-438-1700 any time. Safe travels and reach out when you need our advice. Thank you, Jake Ritter, Service Director

January 18, 2024

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Employee Rating

Quick greeting me, very friendly staff, snack bar and waiting area so nice and clean and stocked very well, feels like home. Jason and Deon were very helpful! More

by Regina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Womack

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Jan 19, 2024

Five Star Subaru of Grapevine responded

Regina, We value your business at Five Star Subaru and are committed to providing efficient vehicle care. If you have any further questions or specific issues you would like us to address, please feel free to reach out to Jason and Deion at 817-438-1700. We appreciate your loyalty, and your satisfaction is our top priority. Thank you, Jake Ritter, Service Director

January 13, 2024

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Employee Rating

From beginning to end, I was given off and on notice as to how the process of fixing my car was going! Very courteous employees and we even had a laugh or two over the cuteness of my dog —Maggie—who likes More

by vickianderson43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Branch, Damon English, David Earnest, Jose Zambrana

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Jan 13, 2024

Five Star Subaru of Grapevine responded

Thank you, Vicki! We appreciate helping with your auto needs at Five Star Subaru. When you have questions or vehicle concerns, give us a call at 817-438-1700. We are always happy to share our advice. Let us know when we will see you and Maggie again. Take care, Jake Ritter, Service Director

December 28, 2023

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Employee Rating

best service I've ever had matt kept me informed throughout my service and service was done right the first time More

by CHOUSKNECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Branch , Colin Housknecht

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Dec 29, 2023

Five Star Subaru of Grapevine responded

CHOUSKNECHT, We appreciate you and your business in the Five Star Subaru service center. When you require additional assistance, please feel free to contact us at 817-438-1700. We are here to assist you and anticipate being your preferred dealership for all your automotive requirements. Thank you, Jake Ritter, Service Director

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