Dell Roderick | Page 60

Great experience I went in to look for a car since mine was giving me issues...and Art Guertin as usual helped me out. I am very pleased with the service I received. V I went in to look for a car since mine was giving me issues...and Art Guertin as usual helped me out. I am very pleased with the service I received. Very professional, not pushy. Very happy I went to Colonial Ford to buy a new car. Thank you to a great team, Art, Dell and Frank. More

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Going above the REST I have been shopping for a FORD F150 for a few weeks comparing pricing a customer service at several South Shore Ford Dealers. It was a pleasure to w I have been shopping for a FORD F150 for a few weeks comparing pricing a customer service at several South Shore Ford Dealers. It was a pleasure to work with Dell from Colonial FORD and I was not disappointed. He delivered and went above and beyond to get me the perfect truck and package I requested. Shane ensured my sales transaction was completed smoothly and Jake walked me thru the trucks appointments like a pro. As a single mom I appreciate the respect and professionalism I received from Dell, Shane, and Jake throughout this process. I look forward to working with every time I need a vehicle. Thanks guys. More

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5 Star Experience!!! Our experience at Colonial Ford was a positive one all around. The first was our Sales man John (Collas). John was explained all the features and opt Our experience at Colonial Ford was a positive one all around. The first was our Sales man John (Collas). John was explained all the features and options available & quickly had our car appraised. My husband & John went over all the figures without the typical back & forth to the Mgr. The 2nd was when we said we wanted to go home & talk about it over night, there was no aggressive pushiness to close a deal right away. The 3rd was my husband's experience with Dell, the Sales Mgr about our trade. They quickly agreed on the numbers. 4th, the Finance Mgr Shane had the paperwork ready & closing deal was not a long drawn out process. 5th, we thought we'd have to come back to exchange our trade, but John had the new car detailed, plates switched & all set to go. This was the easiest car/truck purchase we've ever made. My husband has wanted me to get a new car for a while, but I kept dragging my feet. Now I'm wondering why we didn't go to Colonial Ford sooner! I'd send anyone to John. First impressions count. More

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Great Experience! Art, Dell, Frank, and Shane made our car buying experience so much easier by being straight forward, open, and informative, with each step of the proc Art, Dell, Frank, and Shane made our car buying experience so much easier by being straight forward, open, and informative, with each step of the process. Thank you! More

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Great Experience! We just bought our third car from John Collas at Colonial Ford. We will definitely use him in the future. John is very knowledgeable and friendly. H We just bought our third car from John Collas at Colonial Ford. We will definitely use him in the future. John is very knowledgeable and friendly. He will work to get the best price for his customers and will make sure you are familiar with all your vehicles features before you leave the lot. Sales Manager Dell Roderick and Finance Manager Shane Conroy make the whole check out process quick and easy. We highly recommend Colonial Ford. Just love my new 2013 Ford Escape! More

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Easy Transaction! Art is great to work with! I started out on the Ford.com site, "building" the vehicle that I wanted to buy. When I searched for matching vehicles, Colonial had an exact match. I started out on the Ford.com site, "building" the vehicle that I wanted to buy. When I searched for matching vehicles, Colonial had an exact match. I submitted a request over the internet, and after a few emails back and forth with Winston, I decided to visit the dealership. Art arranged for a test drive and made sure that all my questions were answered. He's very knowledgable about the options and accessories, and knows the "MySync" system well. After some negotiating with the sales manager, Dell, we arrived at a fair price. I came back a few hours later to take delivery, and found the vehicle very nicely detailed and ready for me to drive home. I sat with Shane to finalize the paperwork and settle up. All went very smoothly, and made for a pleasant transaction overall. I would definitely consider buying another vehicle from Colonial! More

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fantastic,it was great,glad we went there for sure I first got on line and sent a message, then Dwight sent a message back we got on the phone and I told him the cars I was interested in, and he said h I first got on line and sent a message, then Dwight sent a message back we got on the phone and I told him the cars I was interested in, and he said he would have them ready for me to look at when I got there. I told him I would be there in a few hours .Well I got there as soon as I could. I parked my car in front of the dealership, And my wife Judie went to the door .As soon as I walked in wright on the left there was a desk and a gentleman asked if he could help me .I said I was looking for Dwight ,so he went to him and then came back and told us he would help us and please be seated. Well it was John Collas, we all hit it off very well, he was so knowledgeable and sincere that it went very well from there. At that point I knew that I was not leaving with out a new car and he made sure of that . I could go on and on but it was meant to be and the other gentleman ,Dell Roderick and Shane Conroy where also great service they do it all. Please if you are interested in buying a car used or new you must go there before you buy anywhere else because you owe it to yourself to get the wright help and a great experience and price its a must. thank you sincerely Tom Galante John Collas your the best......thanks... More

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Finally!!! I have been walking into dealerships for a couple of years wanting to buy a new car. I've always ended up leaving annoyed -- before I came to Colonia I have been walking into dealerships for a couple of years wanting to buy a new car. I've always ended up leaving annoyed -- before I came to Colonial Ford of Plymouth and met John Collas and his team!!! John took the time to show me all the different options on the vehicles, and had time to answer every question I had. The team at Colonial really feels like a family, and purchasing a car there made me feel as though I was a family member. Dwight was super, helping me setup my initial visit to the dealership we had a lot of emails back and forth around my busy schedule, but he never lost touch and we ended up finding the perfect time for me to come in. Shane was also very friendly and straight forward answering my question on financing options. John took time after my vehicle delivery to introduce me to the service team, and set up my first scheduled maintenance, for me that was huge, meeting the service department and learning how to get in touch with them. A few days after buying the car I had realized I left a pair of sneakers behind in the old vehicle, and left John a voicemail asking if they turned up. He returned my call letting me know the sneakers had not turned up but he would look for them, I let him know it was no problem and he didn't have to go searching as it had been a couple days. John took it upon himself to exhaustively search for them and he was able to find them for me! Through the entire experience John returned all my calls and answered all my text messages super quickly and in the friendliest way possible. John did a lot of things as far as setting up the vehicle synch for me, and going over options for roof-racks, to explaining the AWD system to me (someone coming from 4x4). John made my car buying experience awesome and I would highly recommend John and his team at Colonial to my friends and family. More

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A very smooth and painless experience. John Collas' diligence and attention to detail was exemplary. He worked hard with Sales Manger Dell Roderick to maximize my return on my trade-in ve John Collas' diligence and attention to detail was exemplary. He worked hard with Sales Manger Dell Roderick to maximize my return on my trade-in vehicle.. Frank Feeney, the Finance Manager was very pleasant, efficient and informative. I highly recommend this dealership. More

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sales I made a review before. but there was misunderstanding between myself John and Dell I thought they were not calling me back on purpose and things wer I made a review before. but there was misunderstanding between myself John and Dell I thought they were not calling me back on purpose and things were not unerstood on everyones side I have since talk with them they now have my correct cell Number. we have all agreed on a great deal that works for all of us on tuesday 9/30/14 I will pick up my new truck and it has all the options I wanted John and Dell worked hard to make this happen so that both parties are satisfied and I am. So my advice to anyone buying new or used talk with sales so eveyone understands what is going on and yes I would buy another vehicle from these guys More

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