Delon Orquin
Delon Orquin at Toyota Sunnyvale
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Delon Orquin | Page 6

Sales Manager

Toyota Sunnyvale

898 W El Camino Real
Sunnyvale, CA 94087

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75 Reviews

Delon, a native Tagalog speaker, is a 26-year resident of the Bay Area. As a total Customer-oriented salesman, Delon has been with Toyota Sunnyvale for 15 years, during which time he has won numerous Toyota Sunnyvale Employee and Sales Awards.

Dealership Experience

31 yrs, 11 mos

Industry Experience

31 yrs, 11 mos

Languages Spoken

English English

Tagalog Tagalog

not yet
rated

75 Reviews

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75 Reviews of Delon Orquin

March 09, 2016

Dealership Rating
Employee Rating

Friendly and Great Customer Service Buying in Toyota Sunnyvale was great and the staff are friendly and helpful., Delon and Cisco did not stopped until I get the car I want.. In the en More

by mye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cisco Savala, Roy

Mar 10, 2016

Toyota Sunnyvale responded

I am happy to hear that your time spent with Delon and Cisco was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your purchase and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

January 27, 2016

Dealership Rating
Employee Rating

Excellent customer service We got the van we wanted. Thank you Delon Orquin from sales, for the smooth, hassle free experience. Cisco Savala fom finance got all our paperworks More

by Marietta388
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cisco Savala

Jan 28, 2016

Toyota Sunnyvale responded

Thank you for your kind words and congratulations on your purchase! We are very happy to hear that it was a smooth and hassle free process for you as we know buying a vehicle takes time out of your day. We hope you are enjoying your new van, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

December 17, 2015

Dealership Rating

Awesome experience The Sales Associate is very knowledgeable about the car. The Finance Officer is thirough and very professional. Andrew is very patient in computing t More

by JNM1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Daniel Radcliffe, Mike Shum, Andrew is very patient ... ??

Dec 22, 2015

Toyota Sunnyvale responded

We’d like to thank you for the feedback regarding your car buying experience. Your appreciation is all that matters and we are more than happy knowing we can meet your expectations. We hope you are enjoying your new car, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

October 07, 2015

Dealership Rating

Superb!!! We just bought another car from Toyota Sunnyvale , Mr.Delon Orquin was superb in providing service to us, all questions/needs were 100% answered by hi More

by joshsanti
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 08, 2015

Toyota Sunnyvale responded

Joshsanti, First I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Delon’s sales excellence is always consistent and I’m glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have automobile needs, and we’ll continue to provide great service. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

September 11, 2015

Dealership Rating

First time buyer Great dealership! Delon and Sean was very helpful and they helped us with our brand new car and we're loving it! Thank You both for providing us exc More

by JARD1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sean Nguyen

Sep 14, 2015

Toyota Sunnyvale responded

Thank you for leaving us this great review. We are very happy to hear that Delon and Sean could be so helpful during your purchase experience. We feel so grateful that you chose to come to our dealership and we look forward to seeing you back again in the future. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

August 27, 2015

Dealership Rating

great service I dealt with Delon Orquin and Sean Nguyen. They were enthusiastically helpful for my car purchase. It was a beautiful Toyota Corolla S 2015, with full More

by ethelcs2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sean Nguyen

Aug 28, 2015

Toyota Sunnyvale responded

Thanks so much for this great review about your purchase experience. We always enjoy hearing from our customers. I am pleased to hear that our team has been helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that Delon and Sean has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

July 06, 2015

Dealership Rating

Great Customer Service !!! All the people there made me feel at home.... family! They were very patient with us going through all the details of our new car. The most importan More

by hperalta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cisco ...

Jul 06, 2015

Toyota Sunnyvale responded

Thank you for this excellent review. We are so happy to hear that we could make you feel like a part of the Toyota Sunnyvale family with your recent purchase. We hope you are enjoying your new car. If you have any automotive needs in the future, please let us know. Remember, every vehicle purchased at Toyota Sunnyvale comes with a 7-day/700 Mile Exchange Policy. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

June 22, 2015

Dealership Rating

Thank You Delon! We had a very easy time making a purchase with Mr. Delon. We had come into the Toyota dealership knowing what to buy and he was able to answer all ou More

by ATomboc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 23, 2015

Toyota Sunnyvale responded

Thank you! We appreciate you taking the time to tell us that you are a happy customer. We are glad we could help make the buying a little warmer. Since you purchased your vehicle from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

June 18, 2015

Dealership Rating

"Stress/hassle free buy- Thumbs up Delon!" We have 3 Toyota cars and been to a lot of dealerships, this is the best dealership we went and we had a wonderful experience. No pressure and the pro More

by EdhelMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cisco Savala

Jun 19, 2015

Toyota Sunnyvale responded

Thank you for providing us with feedback regarding your recent visit, Edhel. Delon is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you the recommendation. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

March 10, 2015

Dealership Rating

Great sales person, very good overall experience We were looking to buy a new minivan, came to Toyota Sunnyvale (first time ever) based on some internet reviews and their informative website, but did More

by Witold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 11, 2015

Toyota Sunnyvale responded

We appreciate the time it took for you to share your feedback with us. Delon is a key component to our team and he focuses on the needs of our customers. I am glad that he was able to show you the excellent service that Toyota Sunnyvale is known for. If there is anything else that we can do to help you with regards to your vehicle, please feel free to inform us. Also, do not forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

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