Delon Orquin
Delon Orquin at Toyota Sunnyvale
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Delon Orquin | Page 7

Sales Manager

Toyota Sunnyvale

898 W El Camino Real
Sunnyvale, CA 94087

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rated
75 Reviews

Delon, a native Tagalog speaker, is a 26-year resident of the Bay Area. As a total Customer-oriented salesman, Delon has been with Toyota Sunnyvale for 15 years, during which time he has won numerous Toyota Sunnyvale Employee and Sales Awards.

Dealership Experience

31 yrs, 10 mos

Industry Experience

31 yrs, 10 mos

Languages Spoken

English English

Tagalog Tagalog

not yet
rated

75 Reviews

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75 Reviews of Delon Orquin

December 01, 2014

Dealership Rating

Honest and reliable...Delon Orquin Looking for HONEST and RELIABLE sales person, I am proud and highly recommend DELON ORQUIN. He will give you the best deal and will treat you with ou More

by maloy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 02, 2014

Toyota Sunnyvale responded

Thank you for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Delon was able to show you what we strive to deliver. We hope that you will share your experience with your family and friends. Should you have further concerns, please do not hesitate to inform us. Also, do not forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Bill Benak - General Sales Manager billbenak@toyotasunnyvale.com | 888-402-3667

February 17, 2014

Dealership Rating

As a first time buyer, Delon was able to patiently answer all my queries. He and Roy were extremely helpful. It was a pleasure doing business. More

by mabhi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Saroyin Roy Watkins

Feb 18, 2014

Toyota Sunnyvale responded

Mabhi, Thank you for taking the time to write us a great review on DealerRater. As a first-time car buyer, it is even more gratifying to hear that you had an excellent experience doing business with us. We appreciate your patronage and look forward to working with you again in the future. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

January 06, 2014

Dealership Rating

Upon arriving at the dealership, we were not pressured into looking at any cars and were free to walk around, which we preferred to do. When we did have questions, we asked the nearest employee, who happe More

by kjuddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sean Nguyen

Jan 07, 2014

Toyota Sunnyvale responded

Thank you for your business. We are happy to hear that you felt comfortable browsing our inventory freely, sans the usual car salesman pressuring tactics. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. And be sure to take advantage of the free, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

December 30, 2013

Dealership Rating

I have purchased 5 Toyota cars from the same employee at Toyota Sunnyvale in the past 14 years. The experiences are always non stressful and with joys. I have also recommended my neighbor to purchase two ca More

by Stlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 02, 2014

Toyota Sunnyvale responded

Thank you for your repeat business and recommendation. We pride ourselves on offering superior sales for our valued friends and customers and it's been our pleasure to serve you over the years. We look forward to working with you and anybody you send our way. Until then, don’t forget to take advantage of the free, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

November 27, 2013

Dealership Rating

My car is routinely being serviced by your Toyota Care plus Maintenance dept ever since it was purchased in May of 2011. The latest check of 5,000 mileage was done on November 25, Monday, 2013. As usual More

by gabrie15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff, Maintnance supervisor

Dec 03, 2013

Toyota Sunnyvale responded

Gabriel, Thank you for the kind words about Delon and our team. Our goal is to provide excellent service each and every time, and it’s great to hear that goal has been met. We appreciate your loyalty and look forward to working with you again soon. Don’t forget about the free, scheduled shuttle service we have going as part of our "10-Point Value Guarantee." Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

October 17, 2013

Dealership Rating

Delon Orquin was very friendly, honest and knowledgeable about the cars. He knew all the old & new models of Toyota on stock. He always showed us right away the perfect car that we wanted to buy. He save More

by noblejas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2013

Toyota Sunnyvale responded

Thanks for letting us know how your visit went. I'm pleased to know that Delon made such a positive impact on your shopping experience and earned your repeat business. If you have any additional automotive needs, please don't hesitate to contact us. Don’t forget that in addition to our shuttle service, we offer a loaner vehicle at no extra charge for any service estimated at $400 or more. Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

October 17, 2013

Dealership Rating

Great dealership, great customer service and most of all great sales agent...Mr Delon Orquin :) Our family have purchased 2 Sienna's and 2 Camry's in a span of 4 yrs and will definitely go back again! Than More

by 2Dustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2013

Toyota Sunnyvale responded

Dustin, Thanks for writing this review. It is important our customers feel completely comfortable and confident in their sales associate, and it does not surprise me Delon met all of your expectations. We appreciate your repeat business, and look forward to working with you again in the future. Also, don't forget that we offer a free, 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

October 17, 2013

Dealership Rating

I work in a Customer Service oriented industry myself and the exemplary service and professionalism I experienced with Mr. Delon Orquin, one of your Sales Agent, I must say is commendable. Mr. Orquin was ver More

by gabrie15
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2013

Toyota Sunnyvale responded

Gabriel, Thanks for sharing your feedback. It is encouraging to hear that you drove such a long distance just to do business with us, and that you found the customer service you were looking for with Delon. I will be sure to pass your praises along to the team. If you ever have any other automotive needs, feel free to give us a call or stop by. Oh, and don’t forget that as part of our “10-Point Value Guarantee,” you’ll receive a free 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

September 30, 2013

Dealership Rating

It was great doing business with Delon Orquin. We purchased our 2013 Toyota Corolla S (love that hot lava color!) with his help, very nice guy and knowledgeable but most importantly very patient no More

by gempurdy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2013

Toyota Sunnyvale responded

Thank you so much for your recommendation, and for stopping by to let us know how your visit went. Our sales team makes it a goal to give each customer first-class treatment at every stop. We are thrilled to hear that Delon provided that to you. Please let us know if there is any other automotive need we can help you with. Also, don't forget to take advantage of the free, 119-point inspection we provide as part of our “10-Point Value Guarantee. Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

September 29, 2013

Dealership Rating

They have given to me the best offer and have been working very professionally. And now I know the place where I am going to buy my next car. More

by lsksl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sean Nguyen

Oct 03, 2013

Toyota Sunnyvale responded

Thank you for taking the time to share this review. We are happy to hear that we’ve offered you a deal that exceeded that of our competitors. We look forward to working with you again; be sure to take advantage of our free, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee” in the future. Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

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