Delvin Lliteras | Page 24
Vehicle Acquisitions
Sport Mazda
9786 S. Orange Blossom Trail
Orlando, FL 32837
Dealership Experience
7 yrs, 3 mos
Industry Experience
21 yrs, 2 mos
242 Reviews
Write a Review242 Reviews of Delvin Lliteras
August 02, 2020
Amazing customer service and a very smooth process. Delvin did an awesome job. The best part, I did everything from my house. Delvin takes the time to understand what I want and how to make it happened Delvin did an awesome job. The best part, I did everything from my house. Delvin takes the time to understand what I want and how to make it happened. Thanks Sports Mazda. More
July 27, 2020
Excellent service !!!! Delvin was the most helpful and understanding salesman I’ve ever encountered. Understood all of the needs for a new car and even assisted with negotiating prices. understanding salesman I’ve ever encountered. Understood all of the needs for a new car and even assisted with negotiating prices. More
Other Employees Tagged: Rey Almonte
July 23, 2020
SERVICE DEPARTMENT WAS GREAT! Great experience with everyone from the sales person Delvin also Carlos from the shop who patiently drove the car with me to realize what was wrong wi Great experience with everyone from the sales person Delvin also Carlos from the shop who patiently drove the car with me to realize what was wrong with it as I couldn't figure out how to explain it. Nick was my advisor he was amazing always kept me updated and most of all explained to me the all the process and outcome. He also made it super easy for me. Great service! More
Other Employees Tagged: Nick Radoslavov
July 21, 2020
It's not how you start, it's how you finish. Thanks Delvin! I usually never write reviews, but I had to take a few minutes to write this unbiased and objective review about Sport Mazda Orlando and Delvin Llit I usually never write reviews, but I had to take a few minutes to write this unbiased and objective review about Sport Mazda Orlando and Delvin Lliteras specifically. I initially contacted them to inquire about a Mazda CX5 that was recently posted on their website. I really liked the price and the features, but there were only stock pictures of the vehicle posted. I asked what I would assume is a pretty obvious question, if I could see some pictures of the actual vehicle. I did this inquiry online, and I will say someone responded to me very quickly to get some basic information and verify my request. Then not long after, an actual salesperson called me and spoke with me. I thought this was great service, and this should be an easy and smooth transaction. However, that’s where things took a turn for the worse. I reached out to that sales rep several times over the next few days to ask for an update on the actual pictures, and received no response. I don’t want to speak poorly of anyone, as that is not my intent or purpose of this review, so I won’t mention any names. But I will say for being the “#1 rated Mazda dealer”, they sure weren’t acting like it, and I was NOT impressed. A day or so later, the initial rep contacted me to follow up on if I received the pictures. I was about to take my business elsewhere at this point, due to their negligent service, so I said I would appreciate it if someone could call me back today. She responded promptly and said she would contact her manager to get back to me. Then I received a call from Delvin Lliteras, and this is where things took a complete 180 turn. Delvin got me the pictures and a walk through video of the vehicle in LESS THAN AN HOUR of me speaking with him. I liked the car and I can honestly say he went to bat for me when we negotiated the price, and within 24 hours I purchased it, and he personally delivered it to me. Now I finally see why they are the #1 rated Mazda dealer, with service like this. This is the type of service and experience I was expecting from the beginning. I would give Delvin a perfect 5 stars and 10/10. However, I can not ignore my initial experience when I first contacted them and their seemingly indifference for my business, in the middle of a pandemic and economic crisis no less. I am not asking, or expecting, anyone to go above and beyond like Delvin did for me. But I think providing actual pictures of the vehicle you would like to purchase, is the bare minimum someone could do. So my final word would be, if you don’t find a good or responsive rep, try, try again – they are out there. Hopefully you can get someone as great as Delvin. He turned a 1 star review into 5 stars, and made me a lifelong Sport Mazda customer. Thank you Delvin! More
July 17, 2020
Great all around experience. Smooth transaction. Everybody from the sales, customer service, and finance departments were easy going and there were no high pressure sales tactics from anybody. Highl Everybody from the sales, customer service, and finance departments were easy going and there were no high pressure sales tactics from anybody. Highly recommend them to anybody looking to buy a new Mazda More
Other Employees Tagged: Luis Arce
July 14, 2020
Great services, Delvin when over my expectations, excellent Salesman. Mazda have a great team work. I will recommend Maza to alll my friends. Thanks Delvin. excellent Salesman. Mazda have a great team work. I will recommend Maza to alll my friends. Thanks Delvin. More
Other Employees Tagged: Rey Almonte
July 11, 2020
I was so impressed by the customer service! As soon as I walked in, every question was answered and was taken care of greatly. I couldn’t recommend Delvin or Sports Mazda enough! walked in, every question was answered and was taken care of greatly. I couldn’t recommend Delvin or Sports Mazda enough! More