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Demetrio Castaneda
Demetrio Castaneda at Corwin Ford of Tri-Cities

Demetrio Castaneda | Page 3

QuickLane Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.8
52 Reviews
4.8

52 Reviews

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52 Reviews of Demetrio Castaneda

March 27, 2026

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Employee Rating

Did a great job, quick and reliable service. Quick to let me know if anything was wrong. More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rudy Moran, Jessy Chavez, Allan Cardenas, Kevin Cornejo

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Mar 27, 2026

Corwin Ford of Tri-Cities responded

Thank you for the 5-star review. Our team is glad to have provided quick, reliable service on your Chevrolet Trailblazer and kept you informed when any issues arose. Thank you for trusting us with your vehicle. Angela Hancock, Service Manager

March 16, 2026

Dealership Rating
Employee Rating

Easy to get in and out. Every interaction is pleasant. Good service. Friendly Professional and communicates throughout, no surprises. More

by LEIGHTONFAMILY1
Recommend Dealer
Yes

Other Employees Tagged: Demetrio Castaneda

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Mar 16, 2026

Corwin Ford of Tri-Cities responded

Thank you for letting us know how smoothly your Ford Escape service went and for highlighting our quick check-in and check-out. We’re glad every interaction was pleasant and communication stayed clear, and Demetrio and the team appreciate your feedback. Angela Hancock, Service Manager

March 11, 2026

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Employee Rating

Very friendly and on time. Knowledgeable about cars was truthful and helpful . Thanks again for helping More

by GIRLIES88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Cardenas

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Mar 11, 2026

Corwin Ford of Tri-Cities responded

Allan and the team appreciate your kind words about our punctual, honest, and helpful service for your Ford Explorer. Thank you for choosing us again and allowing us to assist you. Angela Hancock, Service Manager

March 05, 2026

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Great people they where all nice and very kind come and get your oil change here More

by guadalupeb.r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cornejo, Noah Benavides, Josue Alvarez

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Mar 05, 2026

Corwin Ford of Tri-Cities responded

Thank you for highlighting our team’s friendly service during your recent oil change. We’re glad you felt welcomed and well cared for. We look forward to keeping your Ford running smoothly. Angela Hancock, Service Manager

March 03, 2026

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Employee Rating

It was good but Manuel Silva helped me I would recommend you to my friends More

by MARIO_LUPEMARTINEZ
Recommend Dealer
Yes

Other Employees Tagged: Demetrio Castaneda

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Mar 03, 2026

Corwin Ford of Tri-Cities responded

We’re delighted your GMC Yukon service went smoothly and that our team’s assistance stood out. Demetrio and our service staff appreciate your recommendation to friends. We look forward to supporting you again. Angela Hancock, Service Manager

February 23, 2026

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Employee Rating

Happy with dealership and service that has followed since purchase of both vehicles. Ford is a good manufacturer. More

by DONANN06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Huang, Allan Cardenas

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Feb 24, 2026

Corwin Ford of Tri-Cities responded

Thank you for your five-star review. We’re glad to hear the service on your F-150 has met your expectations since purchasing both vehicles. It’s great that Ford’s quality has continued to deliver for you, and we look forward to helping with any future needs. Angela Hancock, Service Manager

February 13, 2026

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Employee Rating

Demetrio was great to work with—super courteous and clear about what he was doing. He walked me through the service and explained the suggested repairs without any pressure. He even thanked me for coming in. More

by MJWEDDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 15, 2026

Corwin Ford of Tri-Cities responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Corwin Ford of Tri-Cities to be a positive one. Please don't hesitate to reach out if you need anything else. Angela Hancock, Service Manager

February 06, 2026

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Employee Rating

Have taken many vehicles to Ford for service. Typically make an appointment and wait for service to be completed. Service is typically timely. Seems I waited a little longer but there may ha More

by SLDERRICK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Cardenas

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Feb 06, 2026

Corwin Ford of Tri-Cities responded

Thank you for bringing your Chevrolet Tahoe to our service center. We’re glad our team kept you informed throughout the process and that you were satisfied with how things turned out. We look forward to serving you again.

February 05, 2026

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Employee Rating

Corwin Ford Quicklane service is responsible for making my Ford F-150 safe and reliable so I can travel with confidence. More

by Finefinishes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2026

Corwin Ford of Tri-Cities responded

It’s wonderful to hear our Quicklane service kept your Ford F-150 safe and reliable. It means a lot to our team to know you can travel with confidence after service. We appreciate you choosing us for your service needs.

February 05, 2026

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Employee Rating

One concern is I replaced my wipers 1 month ago and their paperwork suggested I replace them. These wipers are already new.....this is the 2nd time something like this has occurred at the Quick-Lane. The f More

by Leonard Korenkiewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 08, 2026

Corwin Ford of Tri-Cities responded

Thanks for sharing your thoughts about your experience with Corwin Ford of Tri-Cities. We appreciate your business, Leonard, and hope to see you again soon! Angela Hancock, Service Manager

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