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Demetrio Castaneda
Demetrio Castaneda at Corwin Ford of Tri-Cities

Demetrio Castaneda

QuickLane Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.8
48 Reviews
4.8

48 Reviews

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48 Reviews of Demetrio Castaneda

May 24, 2026

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Employee Rating

Demetrio was an amazing employee, service was fast and he wasn't pushy about getting extra things done at the time. More

by HELLOHUIE
Recommend Dealer
Yes

Other Employees Tagged: Demetrio Castaneda

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May 24, 2026

Corwin Ford of Tri-Cities responded

Thank you for highlighting Demetrio’s assistance and the fast service on your Toyota Camry. It’s great to know you felt at ease with our approach. We look forward to helping you again. Niko Armijo, General Manager

May 24, 2026

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Clean and organized. Appreciate the thoroughness of the inspection Customer parking is tight Would be nice if the vehicles and parking lot area could be expanded or moved More

by Caddershammy
Recommend Dealer
Yes

Other Employees Tagged: Demetrio Castaneda

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May 25, 2026

Corwin Ford of Tri-Cities responded

Thanks for sharing about your experience with Corwin Ford of Tri-Cities. We appreciate your business and hope to see you again soon! Niko Armijo, General Manager

May 22, 2026

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Should be called top tier service shop, service experience was excellent! Definitely recommend coming to Corwin for all your needs! Demetrio went above and beyond like buzz lightyear More

by MENDEZCRISTIAN12345
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Josue Alvarez, Cristian Mendez

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May 22, 2026

Corwin Ford of Tri-Cities responded

We’re delighted you had a top tier service experience with your Nissan 370Z. Demetrio will be thrilled to hear your feedback about going above and beyond. We appreciate your recommendation and look forward to assisting you again. Niko Armijo, General Manager

May 17, 2026

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Great work it's a nice feeling knowing your is safety check and reliable Thanks. More

by BADST1
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Allan Cardenas

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May 17, 2026

Corwin Ford of Tri-Cities responded

Thank you for sharing your recent Ford Bronco service experience. We’re happy the safety check gave you confidence in your vehicle’s reliability. Please reach out if there’s anything else we can help with. Niko Armijo, General Manager

May 09, 2026

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Great as always! !! Will continue to use Corwin. Been using Corwin for 10 years now! More

by ADHARVEY1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Gutierrez, Juan Orozco, Derby Monroe, Allan Cardenas, Kevin Cornejo, Josue Alvarez, Cristian Mendez, Journey Dewey, Tina Beaver

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May 09, 2026

Corwin Ford of Tri-Cities responded

We appreciate your loyalty over the past ten years. Our service team takes pride in keeping your Ford running smoothly. We’re here whenever you need us next. Niko Armijo, General Manager

May 07, 2026

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I always service my car here. Very polite and informative on what needs to be taken care of. More

by cedudney
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Cardenas

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May 07, 2026

Corwin Ford of Tri-Cities responded

Thank you for trusting us with your Ford Explorer. We’re pleased our team provided polite, informative service and look forward to assisting you again. Niko Armijo, General Manager

April 25, 2026

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Customer service is great, but it’s your employees that makes the service and keeps me coming back. More

by URBUSTED1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Benavides, Josue Alvarez

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Apr 25, 2026

Corwin Ford of Tri-Cities responded

We’re thrilled our team’s dedication makes your visits so rewarding. We look forward to caring for your Honda Odyssey on your next appointment. Thank you for your continued trust. Angela Hancock, Service Manager

April 22, 2026

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Employee Rating

Good Had a good experience very helpful and fast service Will be going back for next service More

by JESUSARTEAGA172
Recommend Dealer
Yes

Other Employees Tagged: Demetrio Castaneda

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Apr 22, 2026

Corwin Ford of Tri-Cities responded

Great to hear Demetrio and our team provided fast and helpful service for your Ford. Thanks for letting us know and we look forward to your next visit. Angela Hancock, Service Manager

April 20, 2026

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Employee Rating

Quick, easy, professional. I will be performing some of the maintenance items mentioned on my own next weekend, as labor costs are too high for me. More

by noman2497
Recommend Dealer
Yes

Other Employees Tagged: Demetrio Castaneda

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Apr 20, 2026

Corwin Ford of Tri-Cities responded

We’re glad Demetrio and our team provided quick, professional service on your Ford Bronco. It’s great you feel confident handling some tasks yourself. If you need assistance down the road, we’re here to help. Angela Hancock, Service Manager

April 19, 2026

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Employee Rating

These guys always take really good care of me and explain things well. And they made sure that my vehicle was done quickly and that the price matched the estimate. More

by CRAIGMDICKINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Gutierrez, Doug Butler, Allan Cardenas, Kevin Cornejo, Noah Benavides, Josue Alvarez, Journey Dewey, Tina Beaver, Doug Butler

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Apr 19, 2026

Corwin Ford of Tri-Cities responded

Thank you, Craig, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Angela Hancock, Service Manager

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