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Demetrio Castaneda
Demetrio Castaneda at Corwin Ford of Tri-Cities

Demetrio Castaneda

QuickLane Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.8
52 Reviews
4.8

52 Reviews

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52 Reviews of Demetrio Castaneda

July 16, 2026

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Employee Rating

Tina worked with us to get all the safety recalls remedied. She got warranty repairs performed. More

by Scotty
Recommend Dealer
Yes

Other Employees Tagged: Tina Beaver

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Jul 16, 2026

Corwin Ford of Tri-Cities responded

It’s great to hear that Tina guided you through the safety recall work and handled the warranty repairs on your Ford Explorer. Thank you for trusting our service team with your vehicle. We look forward to assisting you with any future maintenance. Niko Armijo, General Manager

June 22, 2026

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Employee Rating

Maintenance was fast and customer service was excellent Every time I go in for an oil change the team always take care of me More

by JMERAZ74
Recommend Dealer
Yes

Other Employees Tagged: Demetrio Castaneda

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Jun 22, 2026

Corwin Ford of Tri-Cities responded

It’s wonderful to hear our team has delivered fast maintenance and excellent care for your F-150 at every oil change. Demetrio will be delighted to share your praise with the rest of the staff. Niko Armijo, General Manager

June 15, 2026

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Employee Rating

Everything went good at the oil change but the only thing is that they should have put the settings back to what I had when I came in More

by MOUSY_JAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco, Allan Cardenas

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Jun 17, 2026

Corwin Ford of Tri-Cities responded

Jan, we are so glad that we had the opportunity to work with you and that our service team could make this a top-notch experience. We look forward to continuing to serve you in the future! Niko Armijo, General Manager

June 04, 2026

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Always a pleasure working with Kevin, I highly recommend Quicklane at Corwin Ford 10/10 More

by Manuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco, Doug Butler, Allan Cardenas, Kevin Cornejo, Noah Benavides, Josue Alvarez, Journey Dewey, Tina Beaver, Doug Butler

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Jun 04, 2026

Corwin Ford of Tri-Cities responded

Thank you for recommending our Quicklane team. We’re glad Kevin made your Acura service experience enjoyable and we look forward to assisting you again. Niko Armijo, General Manager

May 24, 2026

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Demetrio was an amazing employee, service was fast and he wasn't pushy about getting extra things done at the time. More

by HELLOHUIE
Recommend Dealer
Yes

Other Employees Tagged: Demetrio Castaneda

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May 24, 2026

Corwin Ford of Tri-Cities responded

Thank you for highlighting Demetrio’s assistance and the fast service on your Toyota Camry. It’s great to know you felt at ease with our approach. We look forward to helping you again. Niko Armijo, General Manager

May 24, 2026

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Employee Rating

Clean and organized. Appreciate the thoroughness of the inspection Customer parking is tight Would be nice if the vehicles and parking lot area could be expanded or moved More

by Caddershammy
Recommend Dealer
Yes

Other Employees Tagged: Demetrio Castaneda

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May 25, 2026

Corwin Ford of Tri-Cities responded

Thanks for sharing about your experience with Corwin Ford of Tri-Cities. We appreciate your business and hope to see you again soon! Niko Armijo, General Manager

May 22, 2026

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Should be called top tier service shop, service experience was excellent! Definitely recommend coming to Corwin for all your needs! Demetrio went above and beyond like buzz lightyear More

by MENDEZCRISTIAN12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josue Alvarez, Cristian Mendez

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May 22, 2026

Corwin Ford of Tri-Cities responded

We’re delighted you had a top tier service experience with your Nissan 370Z. Demetrio will be thrilled to hear your feedback about going above and beyond. We appreciate your recommendation and look forward to assisting you again. Niko Armijo, General Manager

May 17, 2026

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Great work it's a nice feeling knowing your is safety check and reliable Thanks. More

by BADST1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Cardenas

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May 17, 2026

Corwin Ford of Tri-Cities responded

Thank you for sharing your recent Ford Bronco service experience. We’re happy the safety check gave you confidence in your vehicle’s reliability. Please reach out if there’s anything else we can help with. Niko Armijo, General Manager

May 09, 2026

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Employee Rating

Great as always! !! Will continue to use Corwin. Been using Corwin for 10 years now! More

by ADHARVEY1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Gutierrez, Juan Orozco, Derby Monroe, Allan Cardenas, Kevin Cornejo, Josue Alvarez, Cristian Mendez, Journey Dewey, Tina Beaver

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May 09, 2026

Corwin Ford of Tri-Cities responded

We appreciate your loyalty over the past ten years. Our service team takes pride in keeping your Ford running smoothly. We’re here whenever you need us next. Niko Armijo, General Manager

May 07, 2026

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Employee Rating

I always service my car here. Very polite and informative on what needs to be taken care of. More

by cedudney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Cardenas

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May 07, 2026

Corwin Ford of Tri-Cities responded

Thank you for trusting us with your Ford Explorer. We’re pleased our team provided polite, informative service and look forward to assisting you again. Niko Armijo, General Manager

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