Demetrio Castaneda
Demetrio Castaneda at Corwin Ford of Tri-Cities

Demetrio Castaneda

QuickLane Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.8
44 Reviews
4.8

44 Reviews

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44 Reviews of Demetrio Castaneda

May 09, 2026

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Employee Rating

Great as always! !! Will continue to use Corwin. Been using Corwin for 10 years now! More

by ADHARVEY1223
Service Price Transparency
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Recommend Dealer
Yes
May 09, 2026

Corwin Ford of Tri-Cities responded

We appreciate your loyalty over the past ten years. Our service team takes pride in keeping your Ford running smoothly. We’re here whenever you need us next. Niko Armijo, General Manager

May 07, 2026

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I always service my car here. Very polite and informative on what needs to be taken care of. More

by cedudney
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Recommend Dealer
Yes

Other Employees Tagged: Allan Cardenas

May 07, 2026

Corwin Ford of Tri-Cities responded

Thank you for trusting us with your Ford Explorer. We’re pleased our team provided polite, informative service and look forward to assisting you again. Niko Armijo, General Manager

April 25, 2026

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Customer service is great, but it’s your employees that makes the service and keeps me coming back. More

by URBUSTED1971
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Recommend Dealer
Yes

Other Employees Tagged: Noah Benavides, Josue Alvarez

Apr 25, 2026

Corwin Ford of Tri-Cities responded

We’re thrilled our team’s dedication makes your visits so rewarding. We look forward to caring for your Honda Odyssey on your next appointment. Thank you for your continued trust. Angela Hancock, Service Manager

April 22, 2026

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Good Had a good experience very helpful and fast service Will be going back for next service More

by JESUSARTEAGA172
Recommend Dealer
Yes

Other Employees Tagged: Demetrio Castaneda

Apr 22, 2026

Corwin Ford of Tri-Cities responded

Great to hear Demetrio and our team provided fast and helpful service for your Ford. Thanks for letting us know and we look forward to your next visit. Angela Hancock, Service Manager

April 20, 2026

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Quick, easy, professional. I will be performing some of the maintenance items mentioned on my own next weekend, as labor costs are too high for me. More

by noman2497
Recommend Dealer
Yes

Other Employees Tagged: Demetrio Castaneda

Apr 20, 2026

Corwin Ford of Tri-Cities responded

We’re glad Demetrio and our team provided quick, professional service on your Ford Bronco. It’s great you feel confident handling some tasks yourself. If you need assistance down the road, we’re here to help. Angela Hancock, Service Manager

April 19, 2026

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These guys always take really good care of me and explain things well. And they made sure that my vehicle was done quickly and that the price matched the estimate. More

by CRAIGMDICKINSON
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Recommend Dealer
Yes
Apr 19, 2026

Corwin Ford of Tri-Cities responded

Thank you, Craig, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Angela Hancock, Service Manager

April 17, 2026

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Friendly, honest, and helpful people and place. I will return again sometime. Thanks for being there for me. More

by peacejer77
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Recommend Dealer
Yes
Apr 18, 2026

Corwin Ford of Tri-Cities responded

We appreciate your kind words about our honest and helpful service. Thank you for choosing us to service your Ford Ranger. We look forward to your next visit. Angela Hancock, Service Manager

April 17, 2026

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Sorry but I don't recall Allan Cardenas, but Demetrio is outstanding to work with. He's very good at explaining the new suggested findings on my vehicle that are above and beyond my scheduled maintenance. I More

by RAFORSMAN75
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Recommend Dealer
Yes

Other Employees Tagged: Noah Benavides

Apr 17, 2026

Corwin Ford of Tri-Cities responded

Thank you for highlighting Demetrio’s clear explanations on those additional maintenance recommendations. We’re pleased our technicians have supported your Lincoln Nautilus so reliably over nearly four years. We look forward to assisting you again. Angela Hancock, Service Manager

April 17, 2026

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I was informed that my truck needed several additional services, at least two of these had just been performed in January. Had I approved this work it would have amounted to several hundred dollars of unn More

by MOTLEYHEDGES
Recommend Dealer
No

Other Employees Tagged: Demetrio Castaneda

Apr 20, 2026

Corwin Ford of Tri-Cities responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Angela Hancock, Service Manager

April 11, 2026

Dealership Rating
Employee Rating

Great service, timely repairs. Explained necessary repairs well and diagnosed a problem that had been noticing for a while. Good communication. More

by Ian
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Noah Benavides

Apr 11, 2026

Corwin Ford of Tri-Cities responded

We’re glad to hear our team addressed your Ford F-350’s needs promptly and explained the required repairs clearly. It’s rewarding to know our communication and diagnosis resolved that persistent concern. Demetrio appreciates your kind words and looks forward to helping in the future. Angela Hancock, Service Manager

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