Denise Anderson

Dropped my car off on a Thursday called on Tuesday to check the status cause I hadn’t heard from anyone that hadn’t even looked at it on Friday. I still hadn’t heard from him. I showed up they couldn’t f check the status cause I hadn’t heard from anyone that hadn’t even looked at it on Friday. I still hadn’t heard from him. I showed up they couldn’t find where the rattle was coming from. I had to go to on a test drive with them. They told me I’d be ready Saturday or Monday. It was Tuesday before it was ready and when I picked it up, it was filthy. Had bird crap all over it because it was parked under a tree and left outside the whole time. The communication there is terrible and I will not bring my car back there other than oil change. More

by SHELEWALKER Verified Customer Verified Customer

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Had a great first time experience and I appreciated my Service Rep Denise Anderson for keeping me informed on the time frame Service Rep Denise Anderson for keeping me informed on the time frame More

by loriehargus Verified Customer Verified Customer

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Horrible experience. Had my vehicle for 14 days, never even looked at it for 5 days could not get any answers on what they were doing or going on, noone called me. Voicem Had my vehicle for 14 days, never even looked at it for 5 days could not get any answers on what they were doing or going on, noone called me. Voicemails left for service manager and facility manager, neither called me back. Was promised it would be done by 5 o clock on a wednesday, we stayed in okc all day waiting and then it wasnt done and noone called. Will never go back. More

by kellyspringer0 Verified Customer Verified Customer

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Denise Anderson was awesome to work with! ! She kept me well informed at all times and she always has a smile on her face! Very Pleasant and a joy to work with. ! She kept me well informed at all times and she always has a smile on her face! Very Pleasant and a joy to work with. More

by devildogcoy86 Verified Customer Verified Customer

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I'm just not s happy camper now nothing got fixed on the truck it wasn't even put back together right truck it wasn't even put back together right More

by Jerraldsmith57 Verified Customer Verified Customer

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I had a tire warranty. I called to set up an appointment for service. I showed up on time for the appointment only to find out that there was was no record of me having an I called to set up an appointment for service. I showed up on time for the appointment only to find out that there was was no record of me having an appointment an dealership never ordered the tire. So this dealership cost me a day's pay plus a 100 mile round trip for nothing. I will look elsewhere for service next time. More

by rustrish.rw Verified Customer Verified Customer

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Great service and I am glad I had enough rewards to take care of the bill. care of the bill. More

by rdalestacy Verified Customer Verified Customer

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Denise and the team at Metro Ford OKC are the best in the business! Always there to help in any way possible to make sure your service needs are always met. business! Always there to help in any way possible to make sure your service needs are always met. More

by Pucksnmoore Verified Customer Verified Customer

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Always good service and this time no different. I will continue to do business with metro ford. I will continue to do business with metro ford. More

by Jc Verified Customer Verified Customer

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Great and was quick with the oil change. Helpful. Will come back again for service. Helpful. Will come back again for service. More

by deenamarie44 Verified Customer Verified Customer

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