Denise Kerum
Denise Kerum at Mercedes-Benz of West Covina
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Denise Kerum | Page 8

Internet Sales Manager

Mercedes-Benz of West Covina

2010 E Garvey Ave S
West Covina, CA 91791

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4.6
81 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

81 Reviews

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81 Reviews of Denise Kerum

August 01, 2023

Dealership Rating
Employee Rating

Demitra the service specialist was wonderful. She always call and let me know what was going on with my car she was wonderful thank you Dimitra More

by Y.HARMON69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Aguilar, Roberto Quiroz , Shawn Li

July 30, 2023

Dealership Rating
Employee Rating

Great great great great great great great great great great great great great great great More

by DAVIDFRANCO100896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Todd Kazariane, Emmanuel Aguilar, Roberto Quiroz , William Khzam, Sally Lao, Shawn Li

July 29, 2023

Dealership Rating
Employee Rating

G r e a t service! Denise went above and beyond to deliver the vehicle. More

by CLARKHSU
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 26, 2023

Dealership Rating
Employee Rating

Sales team and finance are thieves. I had no idea what I purchased for a key replacement until I finally asked the right person. It had almost expired and the finance department literal More

by MOOSE91702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Kazariane, Emmanuel Aguilar, Roberto Quiroz , William Khzam, Sally Lao, Shawn Li, Finance zero stars

July 23, 2023

Dealership Rating
Employee Rating

Service consultant is always act busy, never return called . Seems she is the only person that is busy on her job More

by AC91754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Paez, Todd Kazariane, Emmanuel Aguilar, Roberto Quiroz , William Khzam, Sally Lao, Shawn Li

July 17, 2023

Dealership Rating
Employee Rating

Denise has gone above and beyond in helping us with our car purchases. She is readily available to answer any of our questions regarding our vehicles 24/7. I have had many different types of cars in th More

by Ssterman330
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Kazariane

July 16, 2023

Dealership Rating
Employee Rating

Denise was great! She made purchasing my car quick and easy! Thank you Denise you have a forever customer! More

by lekeishajohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Todd Kazariane

July 14, 2023

Dealership Rating
Employee Rating

It was a great experience leasing a car from Mercedes Dealership of West Covina. I had leased several times cars for myself and my children over the years but this place is the second to none. More

by Saodat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Kazariane

July 10, 2023

Dealership Rating
Employee Rating

Denise helped us with our journey of purchasing a new car, she was very helpful and so professional! She guide us through every detail of the vehicle, I’m definitely going to referred family members to D More

by Abigailespinoza210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 10, 2023

Dealership Rating
Employee Rating

Very knowledgeable and patient staff. Do everything they can to make sure you are happy with your deal/purchase. Arthur, Denise,and Jiven were very awesome to work with. Answered all my q More

by Arpzz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arthur, Jiven

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