Denise Leigh
Denise Leigh at Colonial Cadillac

Denise Leigh | Page 14

Service Advisor

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

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5.0
563 Reviews
5.0

563 Reviews

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563 Reviews of Denise Leigh

September 15, 2023

Dealership Rating
Employee Rating

Please contact Alex Rogers for details. i was very disappointed with my service visit. I plan to follow up with GM. More

by MICHAELGLEAHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 16, 2023

Colonial Cadillac responded

Michael. Please call me at your convenience. I would like to go over your observation so I can take appropriate action. I apricate your loyalty to our store and assure you this is not typical. I am here today until 5pm and Monday 9-5pm Alex Rogers 781-935-7000

Sep 15, 2023

MICHAELGLEAHY responded

Always had positive experiences until this one…have provided positive reviews as well. Not this time…I went to the dealership yesterday so they could complete the job that they started 2 weeks ago. One of the Client Service Reps entered the service garage area spewing profane language as she went out to the lot. I sense there are internal issues in the service department that need attention.

September 14, 2023

Dealership Rating
Employee Rating

Customer service was great, work performed on my vehicle was done professionally and car cleaning was completed in a timely manner More

by mpc92055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 14, 2023

Dealership Rating
Employee Rating

The customer service I received from everyone at Colonial Cadillac was extraordinary! Anyone looking to purchase a caddy, Colonial is your place. More

by createpeace1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 09, 2023

Dealership Rating
Employee Rating

Easy and timely as always. Appointment made, was ready when arrived and was completed promptly More

by DTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Vincent

September 06, 2023

Dealership Rating
Employee Rating

Very friendly persons are there. My car missed the time stayed there. I would recommend to visit them again More

by picassohuang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 06, 2023

Dealership Rating
Employee Rating

Great service and very pleasant environment at Colonial Cadillac l, they were on point with everything More

by Fresko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Seremetis

September 01, 2023

Dealership Rating
Employee Rating

The staff that works at Colonial is exceptional. Dave and sales Denise and service could not be more professional or courteous. I would not go anywhere else to purchase a car. The one I have now is More

by GOLFINGTOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 01, 2023

Dealership Rating
Employee Rating

Great overall TKS. VERY good customer service...and special TKS to Renata she's great ...good day. More

by EDMILSONDALPONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 28, 2023

Dealership Rating
Employee Rating

Didn’t properly service the car, car left with service engine light still on, & rear break light interior compartment didn’t properly snap in. More

by brucenguyen365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 30, 2023

Colonial Cadillac responded

Thank you for speaking with me today Bruce. I will confirm your appointment and my apology about the check engine light coming on! Though its off now we will get it looked at to make sure there is no issues! Great hearing from you again!

Sep 05, 2023

Colonial Cadillac responded

Bruce I hope your visit went well on Saturday. We will let you know when the warranty part arrives. Thanks.

August 25, 2023

Dealership Rating
Employee Rating

Professional Personnel, Professional Service! Renata Starbranch has my car serviced as if it were her own. Her attention to detail is outstanding! More

by IRISHSETDANCES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pete Cascio, Renata Starbranch

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