Denise Pendergrass-Esparza | Page 11

Airbag recall Our situation was unusual, as we were only going to be in San Antonio for one month. Russell (service director) help us meet our schedule and called Our situation was unusual, as we were only going to be in San Antonio for one month. Russell (service director) help us meet our schedule and called when part were available to complete the recall work. Good job by service writer too.!! More

Report | Print

Awesome service and comp Krispy Kreme donuts I took my CRV (2014/48K) in for service Friday and was surprised with a new service rep. Jorge, my former, excellent rep had moved, and I met new rep I took my CRV (2014/48K) in for service Friday and was surprised with a new service rep. Jorge, my former, excellent rep had moved, and I met new rep Denise. She and her asst. [Marc, I think] were stars in getting my car through service; I didn't have time for that planned, second donut and cup of coffee. Credit to John V. who, I think, also did the work on my car in a previous service visit; he's also a pro. I've never had a bad experience with Gunn. They are attentive, well-informed and patient - everyone! They are the reason I bought a Honda, the reason I bought at Gunn, when I started shopping for a new car 18 months ago. They are the reason I drive the 70 minutes from Tarpley for service. Well, them and the donuts. More

Report | Print

Best Service Ever - Thank You Denise and Gunn! From making the call for an appointment to looking in the rear view mirror when leaving Gunn, the service experience was outstanding with Denise at th From making the call for an appointment to looking in the rear view mirror when leaving Gunn, the service experience was outstanding with Denise at the helm! Denise Pendergrass-Esparza is professional, highly competent, prepared, and easy to understand with a demeanor that is comfortable to work with in getting the job done! I also observed a very much welcoming and service-oriented staff from when I first drove in, while in the waiting room, and during check out. I had my Honda Odyssey Touring serviced in a thorough way considering driven miles which I much appreciated. Again, thank you Denise and Gunn! Diana Martin More

Report | Print

Service/Maintenance Denise was so polite and helpful beginning with my phone call to set an appointment and all the way through to ringing me out. I've been a Gunn Honda Denise was so polite and helpful beginning with my phone call to set an appointment and all the way through to ringing me out. I've been a Gunn Honda customer for 13 years and I can't imagine buying or maintaining a car anywhere else. More

Report | Print

Great Service Denise and everyone else were very helpful and attentive. My accord was serviced quickly and with no delays. The waiting room was very nice. I'll r Denise and everyone else were very helpful and attentive. My accord was serviced quickly and with no delays. The waiting room was very nice. I'll recommend Gunn every time. More

Report | Print

Great Job Thanks so much for all the work you have done for me and my husband over the past years. Been with Gunn Honda since 1985 and your service department Thanks so much for all the work you have done for me and my husband over the past years. Been with Gunn Honda since 1985 and your service department is 50% of the reason why we keep coming back. More

Report | Print

Wonderful experience Excellent professional service. I am delighted with the flexibility of the service department. And the staff is very professional. They explain thing Excellent professional service. I am delighted with the flexibility of the service department. And the staff is very professional. They explain things very carefully and very well. More

Report | Print

Excellent service as always. We have another Honda dealership that is closer to our house, but we drive to Gunn Honda bc we trust them and they always treat us right! as always. We have another Honda dealership that is closer to our house, but we drive to Gunn Honda bc we trust them and they always treat us right! More

Report | Print

Fantastic Service Denise did an outstanding job. Service Dept at Gunn is always outstanding. Sole servicer of both our Honda's. Very friendly and professional. .for Denise did an outstanding job. Service Dept at Gunn is always outstanding. Sole servicer of both our Honda's. Very friendly and professional. .for many years we used Jorge as our service contact. He was always friendly and professional. We purchase our Hondas from Craig who is a pleasure to work with! More

Report | Print

First time with DENISE Denise was very friendly and professional. She reviewed what service I was having done and also took the time to review my car history. She explained Denise was very friendly and professional. She reviewed what service I was having done and also took the time to review my car history. She explained approximately how much and how long the service would take. My car was ready at the time that was told to me. It was a pleasure working with Denise and I will request for her the next time I need service. More

Report | Print