Denise Pendergrass-Esparza | Page 11

2004 CRV service Cannot say enough how helpful Denise was in not only reassuring me that this CRV I had just purchased for my daughter was in great shape, but also in Cannot say enough how helpful Denise was in not only reassuring me that this CRV I had just purchased for my daughter was in great shape, but also in allowing me to see the prior service history that Gunn did for the prior owner. The care and maintenance by the prior owner was an important factor in my decision to buy it. More

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Service as Expected My service contact is not listed below, but he should be...he was courteous, clear in his explanations of the work done and recommended and put no pre My service contact is not listed below, but he should be...he was courteous, clear in his explanations of the work done and recommended and put no pressure on me as I have experienced with other dealers in the past. As expected, your team did what was needed in a relatively timely manner and I will be back if and when needed. My contact was Ed V. More

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Airbag recall Our situation was unusual, as we were only going to be in San Antonio for one month. Russell (service director) help us meet our schedule and called Our situation was unusual, as we were only going to be in San Antonio for one month. Russell (service director) help us meet our schedule and called when part were available to complete the recall work. Good job by service writer too.!! More

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Awesome service and comp Krispy Kreme donuts I took my CRV (2014/48K) in for service Friday and was surprised with a new service rep. Jorge, my former, excellent rep had moved, and I met new rep I took my CRV (2014/48K) in for service Friday and was surprised with a new service rep. Jorge, my former, excellent rep had moved, and I met new rep Denise. She and her asst. [Marc, I think] were stars in getting my car through service; I didn't have time for that planned, second donut and cup of coffee. Credit to John V. who, I think, also did the work on my car in a previous service visit; he's also a pro. I've never had a bad experience with Gunn. They are attentive, well-informed and patient - everyone! They are the reason I bought a Honda, the reason I bought at Gunn, when I started shopping for a new car 18 months ago. They are the reason I drive the 70 minutes from Tarpley for service. Well, them and the donuts. More

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Best Service Ever - Thank You Denise and Gunn! From making the call for an appointment to looking in the rear view mirror when leaving Gunn, the service experience was outstanding with Denise at th From making the call for an appointment to looking in the rear view mirror when leaving Gunn, the service experience was outstanding with Denise at the helm! Denise Pendergrass-Esparza is professional, highly competent, prepared, and easy to understand with a demeanor that is comfortable to work with in getting the job done! I also observed a very much welcoming and service-oriented staff from when I first drove in, while in the waiting room, and during check out. I had my Honda Odyssey Touring serviced in a thorough way considering driven miles which I much appreciated. Again, thank you Denise and Gunn! Diana Martin More

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Service/Maintenance Denise was so polite and helpful beginning with my phone call to set an appointment and all the way through to ringing me out. I've been a Gunn Honda Denise was so polite and helpful beginning with my phone call to set an appointment and all the way through to ringing me out. I've been a Gunn Honda customer for 13 years and I can't imagine buying or maintaining a car anywhere else. More

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Great Service Denise and everyone else were very helpful and attentive. My accord was serviced quickly and with no delays. The waiting room was very nice. I'll r Denise and everyone else were very helpful and attentive. My accord was serviced quickly and with no delays. The waiting room was very nice. I'll recommend Gunn every time. More

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Great Job Thanks so much for all the work you have done for me and my husband over the past years. Been with Gunn Honda since 1985 and your service department Thanks so much for all the work you have done for me and my husband over the past years. Been with Gunn Honda since 1985 and your service department is 50% of the reason why we keep coming back. More

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Wonderful experience Excellent professional service. I am delighted with the flexibility of the service department. And the staff is very professional. They explain thing Excellent professional service. I am delighted with the flexibility of the service department. And the staff is very professional. They explain things very carefully and very well. More

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Excellent service as always. We have another Honda dealership that is closer to our house, but we drive to Gunn Honda bc we trust them and they always treat us right! as always. We have another Honda dealership that is closer to our house, but we drive to Gunn Honda bc we trust them and they always treat us right! More

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