Denise Rice | Page 29

The Manly Honda Service Dept. staff are always friendly and professional. My car is always ready when promised and I appreciate the detailed explanation of the services provided. and professional. My car is always ready when promised and I appreciate the detailed explanation of the services provided. More

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Bill Robertson attentively listened to my concerns and addressed them all with the service technician. Denise was great setting me up with a vehicle while my car was being repaired. Great team effort! addressed them all with the service technician. Denise was great setting me up with a vehicle while my car was being repaired. Great team effort! More

by SWAMIGENE Verified Customer Verified Customer

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America was very efficient and hepful. I showed up a couple of hours early but it wasn’t a problem for her at all. I was out of there in a rental quickly and able to get my car back earlier than I had couple of hours early but it wasn’t a problem for her at all. I was out of there in a rental quickly and able to get my car back earlier than I had expected. She explained the work being done clearly. More

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Everything was perfect! Shawn and Denise made sure everything was smooth. I was misinformed that I would receive a rental why my car was being serviced. Shawn explained to me that I was not supposed t everything was smooth. I was misinformed that I would receive a rental why my car was being serviced. Shawn explained to me that I was not supposed to receive a rental but gave me one anyway because I was misinformed. I was called when my service was done. Thank you for that. More

by SIERRAFAGAN Verified Customer Verified Customer

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My family and I have been buying cars from Manly Honda for years now. I recently bought my first new Honda from them and the service has been great. For both its first service and a recall the service dep for years now. I recently bought my first new Honda from them and the service has been great. For both its first service and a recall the service department had the car ready in record time and I was provided a free loaner each time. Each service adviser who helped me was very friendly and explained all necessary details making sure I knew what was going on the whole time. More

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🙌 Jesus! Thank you so much, for getting the job done on time and for being always friendly and efficient! I would gladly recommend you to my friends and family. time and for being always friendly and efficient! I would gladly recommend you to my friends and family. More

by Mitch1120 Verified Customer Verified Customer

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Always helping with all my services I need. I recommend manly service to everyone I know. Manly honda has the best customer service. The employees are always so nice and friendly. manly service to everyone I know. Manly honda has the best customer service. The employees are always so nice and friendly. More

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I was so incredibly impressed by the customer service when I first brought my CR-V in for a recall fix. I was treated so well I told all my friends about it immediately. I was in such a good mood while w when I first brought my CR-V in for a recall fix. I was treated so well I told all my friends about it immediately. I was in such a good mood while waiting for my rental car I decided to additionally get new tires and my customer service rep also told me that there was a sale on their realignment service and asked me if I was interested. It seemed to make sense to me to have the alignment done if I was getting new tires even though there was NOTHING wrong with my alignment. I have learned my lesson. The car they gave me to use for the day was new but filthy inside. It was obvious no cleaning had been done after the last people who used it and I was hesitant at first because of Covid concerns but honestly I was being treated so well by the staff I didn't say anything. When I got my car back that night on the drive home I immediately found that it was pulling to the right and hoped I was just being paranoid. Unfortunetly that was not the case and I had to take it BACK and have them work on the alignment again (which they did get me in quickly). I was given a slightly dirty car to use this time. I brought wipes with me this time though because I was expecting it. I am sorry to say that the alignment still doesn't feel right. I feel like I'm constantly having to correct it left and right. My car is certainly not driving the same and I wish I had never had them mess with something that wasn't broken and there is no way I'm going back for a third time. The summary of the story is that the customer service at this location is EXCELLENT and everyone I dealt with made me feel like a queen. But I'm so annoyed that I was offered a service that I didn't even need and that I just don't have it in me to go back for a third time. Maybe if the Covid issue wasn't such a problem right now but getting a dirty car twice is just unacceptable in the current situation we are living in. More

by 2015CRV Verified Customer Verified Customer

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Excellent service in all areas — no other words are needed—yet you require excessive words —next time I won’t bother rating the service experience needed—yet you require excessive words —next time I won’t bother rating the service experience More

by BEGUNS Verified Customer Verified Customer

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The sales help (& service/parts) were very friendly! They listened to what I wanted and needed. Sales personnel were helpful in finding “my car” when not on the lot! And the continued contact (when our sales listened to what I wanted and needed. Sales personnel were helpful in finding “my car” when not on the lot! And the continued contact (when our salesman) is great! Thank you, Manly! More

by JCRETIREDPJ Verified Customer Verified Customer

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