I am here for you as soon as you arrive at Manly Honda. I want you to feel assured that you get the continuity that we strive for here. Please feel free to call me if you any questions or concerns.
Read moreDealership Experience
6 yrs, 7 mos
Industry Experience
6 yrs, 7 mos
Specialties & Trainings
Rental Car Agent
Customer Service
429 Reviews
Write a Review429 Reviews of Denise Rice
February 01, 2021
Service experience was horrible. Felt pressured into having service the day they wanted. Was given a loaner car that had break failure. Was not told that they were going to undo our car seats. Had to wa having service the day they wanted. Was given a loaner car that had break failure. Was not told that they were going to undo our car seats. Had to walk through the lot to find my car on pickup. They didn't have it ready for me to pick up. Not super helpful or friendly. Very disappointed. More
Other Employees Tagged: Jennifer Crouch, Shawn Matteoli
January 29, 2021
Excellent customer service! Very kind and explained the services completed on my car! Denise Rice and Jennifer Crouch are remarkable in their knowledge of the customer needs! All stars! services completed on my car! Denise Rice and Jennifer Crouch are remarkable in their knowledge of the customer needs! All stars! More
Other Employees Tagged: Jennifer Crouch, Ron Timms
January 29, 2021
What can I say, I love Manly Honda. Most friendly staff EVER. They always treat me with courtesy and honesty -- wouldn't want to take my car anywhere else! EVER. They always treat me with courtesy and honesty -- wouldn't want to take my car anywhere else! More
Other Employees Tagged: Bill Robertson, Ron Timms
January 27, 2021
My experience was a brief repair of an air bag problem, this was an easy interaction and the staff was courteous and very professional. I felt the communication was clear and I felt well served by the sta this was an easy interaction and the staff was courteous and very professional. I felt the communication was clear and I felt well served by the staff. More
Other Employees Tagged: Jesus Jimenez
January 25, 2021
Great Service Dept customer service! I dropped off my car to be fixed and they had me in a rental and out of there in under 15 minutes!! Really appreciate quality customer service :) car to be fixed and they had me in a rental and out of there in under 15 minutes!! Really appreciate quality customer service :) More
Other Employees Tagged: Jesus Jimenez
January 22, 2021
I still have problem with my car after two time coming there. Now I can not open my glove case in my car and people from Manly dont care there. Now I can not open my glove case in my car and people from Manly dont care More
Other Employees Tagged: América Arciga Quiroz
January 20, 2021
The older man and that helped me we're really courteous, I wish I rememberd their names, the woman qorks the service desk to the left of the customer entrance and the man with the far desk to the right. The I wish I rememberd their names, the woman qorks the service desk to the left of the customer entrance and the man with the far desk to the right. The only thing is, I go in there alot to buy oil, and I've waited for well over half an hour standing there while people just walk by you. There's alot of people working, it gets mildly frustrating. I don't know of I got the faces right, but it's an older white man and woman; to the far right and far left when you enter the service department. I'm not to be critical, but every time I'm there other customers are also annoyed, that people just keep walking by them for a half an hour not acknowledging anything. More
Other Employees Tagged: Bill Robertson
January 20, 2021
Shawn always strives to give excellent service. He's knows a lot about my Civic and is always willing to go the extra step to make my visit as pleasant as possible. Denise gave me my "loaner" car and w knows a lot about my Civic and is always willing to go the extra step to make my visit as pleasant as possible. Denise gave me my "loaner" car and was quick and efficient in getting me in and out quickly at my last visit. Thanks to both, it takes the sting off a little in having to bring my 2020 Honda in for service work so soon. More
Other Employees Tagged: Shawn Matteoli
January 20, 2021
Loved the service America and Denice Rice were wonderful loved there friendly service very helpful and let me know what was going on with my Honda and I approximately how long it would take to get my car ba loved there friendly service very helpful and let me know what was going on with my Honda and I approximately how long it would take to get my car back thank you More
Other Employees Tagged: América Arciga Quiroz

