
Denise Smith
Sales & Leasing Consultant
Heritage Toyota Owings Mills
9801 Reisterstown Rd.
Owings Mills, MD 21117
Dealership Experience
3 yrs
Industry Experience
3 yrs
Languages Spoken
German
8 Reviews of Denise Smith
April 30, 2020
"Great deal...Best customer service!!"
- bobmorwayAbsolutely the BEST from top to bottom...GM to the wonder sales associates. Extremely fair, honest and helpful from everyone in the dealership...this is Lexus quality at Toyota prices!! I drove from Atlanta, GA to Owings Mills, MD to buy a used car so you know it was a great deal but I was not expecting this level of pleasurable experience...it started with the phone call from internet advertisement to follow-up service after the sale. Trust me, this is one place you get more than what you pay for!!
Read MoreOther Employees Tagged: Erika Hodge, Ryan Wehler, Will Brown
February 14, 2020
"Rob is an excellent dealer and glad I came to Toyota got..."
- K. BoydRob is an excellent dealer and glad I came to Toyota got the car I wanted good quality service with Rob. Recommend him for any one looking to by a car and I shall. Thank you Rob and will stop by just to say Hi. 👍
Read MoreOther Employees Tagged: Rob Steiner, Carlos Guzman
December 15, 2019
"I just purchased a 2020 RAV 4 Hybrid. Denise was my sales..."
- emtpjbI just purchased a 2020 RAV 4 Hybrid. Denise was my sales representative. She was awesome to deal with! There weren't any games...just good business dealings. She encouraged me to take a truck home to make sure it would fit in the garage. I would highly recommend asking for Denise!
Read MoreOther Employees Tagged: George Jermstad, Alex Sandoval
October 08, 2019
"Excellent Dealership"
- KipI drove an hour to buy a car from this dealership -- passed up several other dealerships in the process and it was worth the drive! Denise and Ericka both did excellent jobs as well as the managers with the sale.
Read MoreOther Employees Tagged: Erika Hodge, Ryan Wehler, Scott Coffman
September 17, 2019
"Great Staff that’s no pushy"
- UserSo I’ve visited many dealerships over the years and Heritage Toyota by far had the best customer service. Most dealers are pushy and smothering but Will Brown the sales manager was awesome. He didn’t bombard me with calls and texts but was fast to respond to my questions which was very appreciated. I left the dealership feeling like I got a great deal on my new car and a great deal on my trade without all the usual hassle.
Read MoreOther Employees Tagged: Will Brown
December 01, 2018
"Amazin Team"
- HugopMy experience with Heritage Toyota Owings Mills was just incredible! Definitely a place to buy, great experience with all staff, brought a new 4runner for my wife and stand out the professionalism and dedication of this team , very sure all costumers going Home with a great smile on their faces like we do. Thanks team Heritage Toyota Owings Mills !😊
Read MoreOctober 21, 2018
"Excellent Dealership!!"
- SierraOI am so pleased with the experience I had at Heritage Toyota in Owings Mills! Denise was very helpful and made sure to answer any questions we had about cars, interest rates, and insurance. Stephanie was also super amazing!! She took great care of me. Please go to this location for all of your car needs. They WILL NOT disappoint!!!!!!!
Read MoreOther Employees Tagged: Stephanie Thornton
October 16, 2018
"Outstanding young salesperson "
- DC BI was attended by Denise Smith as the direct salesperson - outstanding, courteous, knowledgeable. Besides her, I have been helped by Will Brown, Blake and Ms Stephanie - what a TEAM!
Read MoreOther Employees Tagged: Stephanie Thornton, Will Brown