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Denise Smith
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Denise Smith
Sales Associate
Heritage Toyota Owings Mills
9801 Reisterstown Rd.
Owings Mills, MD 21117
13 Reviews
Dealership Experience
6 yrs, 1 mo
Industry Experience
6 yrs, 1 mo
Languages Spoken
German
13 Reviews of Denise Smith
Helpful 
October 28, 2022
Paige is the best! She was so genuinely friendly and helpful throughout my car buying experience. If you're looking for a vehicle at this dealership, please ask for her She was so genuinely friendly and helpful throughout my car buying experience. If you're looking for a vehicle at this dealership, please ask for her! More
by Rachel
Other Employees Tagged: Paige Vanhorn
February 22, 2022
Denise was extremely helpful with everything! She kept me informed through every step of the process and made sure to check-in as I waited for the vehicle I ordered. I highly recommend her! She kept me informed through every step of the process and made sure to check-in as I waited for the vehicle I ordered. I highly recommend her! More
by Jeffrey D
October 01, 2021
Denise Smith is so amazing. Very professional and very helpful. She helped me get a 2021 Toyota. Definitely would refer her to everyone I can. Thank you again Denise !! helpful. She helped me get a 2021 Toyota. Definitely would refer her to everyone I can. Thank you again Denise !! More
by Jermaineblount4072@gmail.com
Other Employees Tagged: Denise Smith
May 08, 2021
Awesome sales representative, knowledgeable, professional, and efficient. Denise took the time to answer all our questions. Will certainly recommend her to my family and friends! professional, and efficient. Denise took the time to answer all our questions. Will certainly recommend her to my family and friends! More
by Mesterm29
April 30, 2020
Great deal...Best customer service!! Absolutely the BEST from top to bottom...GM to the wonder sales associates. Extremely fair, honest and helpful from everyone in the dealership...this Absolutely the BEST from top to bottom...GM to the wonder sales associates. Extremely fair, honest and helpful from everyone in the dealership...this is Lexus quality at Toyota prices!! I drove from Atlanta, GA to Owings Mills, MD to buy a used car so you know it was a great deal but I was not expecting this level of pleasurable experience...it started with the phone call from internet advertisement to follow-up service after the sale. Trust me, this is one place you get more than what you pay for!! More
by bobmorway
Other Employees Tagged: Erika Hodge , Will Brown, Ryan Wehler
February 14, 2020
Rob is an excellent dealer and glad I came to Toyota got the car I wanted good quality service with Rob. Recommend him for any one looking to by a car and I shall. Thank you Rob and will stop by just to say the car I wanted good quality service with Rob. Recommend him for any one looking to by a car and I shall. Thank you Rob and will stop by just to say Hi. 👍 More
by K. Boyd
Other Employees Tagged: Rob Steiner , Carlos Guzman
December 15, 2019
I just purchased a 2020 RAV 4 Hybrid. Denise was my sales representative. She was awesome to deal with! There weren't any games...just good business dealings. She encouraged me to take a truck home to make representative. She was awesome to deal with! There weren't any games...just good business dealings. She encouraged me to take a truck home to make sure it would fit in the garage. I would highly recommend asking for Denise! More
by emtpjb
Other Employees Tagged: George Jermstad, Alex Sandoval
October 08, 2019
Excellent Dealership I drove an hour to buy a car from this dealership -- passed up several other dealerships in the process and it was worth the drive! Denise and Ericka I drove an hour to buy a car from this dealership -- passed up several other dealerships in the process and it was worth the drive! Denise and Ericka both did excellent jobs as well as the managers with the sale. More
by Kip
Other Employees Tagged: Erika Hodge , Scott Coffman, Ryan Wehler
September 17, 2019
Great Staff that’s no pushy So I’ve visited many dealerships over the years and Heritage Toyota by far had the best customer service. Most dealers are pushy and smothering but W So I’ve visited many dealerships over the years and Heritage Toyota by far had the best customer service. Most dealers are pushy and smothering but Will Brown the sales manager was awesome. He didn’t bombard me with calls and texts but was fast to respond to my questions which was very appreciated. I left the dealership feeling like I got a great deal on my new car and a great deal on my trade without all the usual hassle. More
by User
Other Employees Tagged: Will Brown
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