Denise Walcker | Page 4

BUYER BEWARE I stopped in with a mail in offer. A traveling salesman named David told me that I could bid an offer $20,000 below asking and it may be accepted. I a I stopped in with a mail in offer. A traveling salesman named David told me that I could bid an offer $20,000 below asking and it may be accepted. I asked if I could back out if it was accepted and was told I could. I was asked how much I could pay each month and how much I had for a down payment. Also, I was asked what type of vehicle I desired. After David wrote everything I said down on scratch paper, he asked me to initial my answers. He then told me my offer was accepted and I had bought the truck. I asked if I could back out and he said no you signed and bought a truck. After I discussed this with my wife who is a us citizen, she knew I was deceived and helped me complain. We met with Austin, the gm and Nate, sales manager. They also brought in the finance lady. I explained my situation and my wife explained that I am not a us citizen and have a language barrier as I am a spanish speaker. My English is fair, however I have trouble retaining information. The GM said that is "crap" and would not help us out of this deal. The worst part, I am in 55,925 on a 34,000 truck. BUYER BEWARE More

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New Dodge Durango I came in to "just look" for a 3 row SUV for my growing family and met Matt at Lithia. I described my situation and he showed me the Durangos. I was i I came in to "just look" for a 3 row SUV for my growing family and met Matt at Lithia. I described my situation and he showed me the Durangos. I was impressed of the look and sleekness of the Durango and also did not know they have 3 rows now. Matt let me test drive it right away and even let me take it overnight to show my wife. He was not pushy at all and that is why I decided to eventually buy from him and Lithia. The next day I came in the morning and sat down with Nate, one of the sales managers, and crunched the numbers. He was very straight forward and I was driving away in my 2017 Dodge Durango in no time. My wife was unable to be at the dealership this whole time, but Matt followed me to Laurel for my wife to sign off on the paperwork. Thanks again to Matt and Nate for your professionalism. More

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2017 Jeep Great experience. Only thing I was disappointed in was my payment. More than I wanted to spend per month. Not sue if I got the best price. Great experience. Only thing I was disappointed in was my payment. More than I wanted to spend per month. Not sue if I got the best price. More

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Awesome Customer Service! Gary, Cameron and Denise were great to work with. Spoke with Gary for weeks before making the drive to Billings to test drive and buy my car. Cameron Gary, Cameron and Denise were great to work with. Spoke with Gary for weeks before making the drive to Billings to test drive and buy my car. Cameron helped any way he could and was able to help me get my new Jeep Cherokee (well, new to me anyway). Everyone there that we spoke with was very friendly. Thank you Lithia! I WILL be back when I'm ready for a new car! More

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No hassle trade in and purchase. Able to come to quick agreement on trade in and new vehical purchase price. Got the exact deal I thought was fair and hoped to get. Able to come to quick agreement on trade in and new vehical purchase price. Got the exact deal I thought was fair and hoped to get. More

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Vacation is a great time to buy a truck Imagine that you are 1200 miles from home and see the PERFECT used truck on the Lithia website. What do you do? Well, you call Internet Sales Director Imagine that you are 1200 miles from home and see the PERFECT used truck on the Lithia website. What do you do? Well, you call Internet Sales Director Gary and get all the details. Then you schedule a test drive on your way through Billings. After that you sit down with Mike and negotiate a fair price. Finally Denise wraps up all the paperwork and you are on your way in just about 2 hours. Plus your two Golden Retrievers are petted by everyone on the sales floor. Thanks for a great buying experience. More

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great time! Mark Rumph was a great salesman. He was knowledgeable and was a great guide without over selling. We had a great time touring the lot. Mark Rumph was a great salesman. He was knowledgeable and was a great guide without over selling. We had a great time touring the lot. More

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Great deal super helpful staff Cam and Burt did a great job explain all the features of my new ram truck and really sharpen the pencil to give me a super good buy on my new truck! T Cam and Burt did a great job explain all the features of my new ram truck and really sharpen the pencil to give me a super good buy on my new truck! THANK YOU FOR MAKING MY BUYING EXPERIENCE WONDERFUL! More

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Best Salesman I've ever dealt with! Bryan Rask went out of His way to get the exact truck with the options I was asking for. Didn't try to sell Me what He wanted to. Went above and beyon Bryan Rask went out of His way to get the exact truck with the options I was asking for. Didn't try to sell Me what He wanted to. Went above and beyond to add things and move items from the old truck to the new truck. No pressure, extremely respectful, and worked around My work schedule. He has answered and continues to answer all My questions with out making Me feel like a pain or an inconvenience. I will be recommending him to anybody looking for vehicle! More

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Quick n professional Best things: fast service, very helpful, friendly and professional sales rep with tactics which were helpful-not intimidating. Thanx 4 the help gettin Best things: fast service, very helpful, friendly and professional sales rep with tactics which were helpful-not intimidating. Thanx 4 the help getting this sic Escalade! More

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