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Dennis Calcaterra
Dennis Calcaterra at Palm Chevrolet

Dennis Calcaterra | Page 10

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

4.7
106 Reviews
4.7

106 Reviews

Write a Review

106 Reviews of Dennis Calcaterra

May 15, 2024

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Employee Rating

CRAIG PEARCE WAS MY ADVISOR. HE IS OUTSTANDING VERY HELPFUL, I WILL COME BACK GREAT SERVICE More

by CPEARCE0144
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 17, 2024

Palm Chevrolet responded

Thank you for your positive feedback about your advisor, Craig. I'm delighted to hear that he provided you with outstanding and helpful service during your visit to Palm Chevrolet. I look forward to welcoming you back and providing you with great service once again. Thank you for choosing Palm Chevrolet! Sincerely, Wayne Bogle Parts and Service Director

May 10, 2024

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Employee Rating

The dealership is nice but the professionalism and the common courtesy is far from the average. You would think obe would greet you with a simple hello when you walk into the service area but no they look More

by ABEVASQUEZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mahurley Preston, Franchesca Soto, Scott Kelly , Jeremy Grey

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May 13, 2024

Palm Chevrolet responded

I appreciate you taking the time to share your feedback with us. This is definitely not the standard of customer service I aim to provide at Palm Chevrolet. Please reach out to me directly so I can address your concerns and work towards making improvements. Your satisfaction is important to me, and I value the opportunity to better serve you in the future. Sincerely, Wayne Bogle Parts and Service Director

May 03, 2024

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Employee Rating

Everyone I’ve come in contact with at Palm is very nice and helpful and do a great job More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelly , Mickey and Maria

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May 06, 2024

Palm Chevrolet responded

Thank you for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Best, The Palm Chevrolet Team

May 01, 2024

Dealership Rating
Employee Rating

We love the relationship we have with Palm Chevrolet. The people there are professional and always helpful. More

by LPEREIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franchesca Soto , Mike Amey, Jeremy Grey

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May 04, 2024

Palm Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, The Palm Chevrolet Team

April 26, 2024

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Employee Rating

My service associate was informative. My appointment was scheduled for 0800 and I arrived around 07:50. Apparently there is a meeting in the mornings. The associates did not finish their More

by Jnpjones11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Degroot

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Apr 29, 2024

Palm Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Wayne Bogle Parts and Service Director

April 20, 2024

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Employee Rating

Sat in lobby 1 1/2 hrs after my car was finished and no one let us know anything . Frustrating! More

by knighton.mary9615
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Kelly

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Apr 22, 2024

Palm Chevrolet responded

Mary, thank you for providing this feedback about your experience at Palm Chevrolet. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Wayne Bogle Parts and Service Director

April 06, 2024

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Employee Rating

The technician had explained me clearly and he did solved the problem I believe the location seems perfect More

by BYRONLZIMMERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon

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Apr 09, 2024

Palm Chevrolet responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Wayne Bogle Parts and Service Director

April 03, 2024

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Employee Rating

I always receive the best service when I get my truck serviced. I would definitely recommend their service to anyone. More

by ARTISHA WILLIAMS
Recommend Dealer
Yes

Other Employees Tagged: Franchesca Soto, Daniel Mullener, Scott Kelly , Mike Amey, Jeremy Grey, Scott Niebuhr

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Apr 05, 2024

Palm Chevrolet responded

Hi Artisha, and thank you for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at Palm Chevrolet. I am driven to offer great customer care and I strive to provide the best service experience. Thank you again and I hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

April 03, 2024

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Employee Rating

Very good sales man Brandon. Really made the whole thing easy as could be with the purchase of my new truck. More

by blakerauch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Daniels

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Apr 05, 2024

Palm Chevrolet responded

Blake, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every truck buying experience should be. We are sincerely grateful for your business! Best, The Palm Chevrolet Team

March 20, 2024

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Employee Rating

They estimated me $2,069 to change the light bulb and I solved it with $5 dokars by changing a fuse and I had to pay $200 for a false estimate More

by jlorenzana429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Mar 22, 2024

Palm Chevrolet responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and I strive for satisfaction. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Sincerely, Wayne Bogle Parts and Service Director

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