Dennis Epps | Page 7
Sales & Leasing Consultant
Mercedes-Benz of Owings Mills
9727 Reisterstown Rd
Owings Mills, MD 21117
I am a former USAF member for over 20 years. I enjoy the automobile industry, especially Mercedes Benz. Recently married, enjoying traveling, basketball, health training, and cooking. My number one goal in the auto industry, is to make sure my customer understand the great safety and comfort features we offer you in a Mercedes Benz. It is THE BEST OR NOTHING. DRIVEN TO DELIGHT!!! It is not just a phrase. It is a path, a promise, a belief. It is a commitment to creating positive relationships, to make making people smile, and leaving them with a sense of complete trust. Driven to delight means exceptional personal treatment. It is a reminder that the journey is never done. That there is always a more thoughtful way. and throughout each interaction, we must remember that the best or nothing cannot just be a description of our vehicles, but it must also represent the people behind them. Mercedes Benz. The Best or Nothing.
Read moreDealership Experience
8 yrs, 4 mos
Industry Experience
29 yrs, 1 mo
Languages Spoken
English
German
Employee Video
295 Reviews
Write a Review295 Reviews of Dennis Epps
June 18, 2024
MB of Owings Mills is a rare bird of dealerships. Small enough to still care about the customer, but large enough to be very competitive with any other dealer. Their "Crown-Jewel" of the buying pro Small enough to still care about the customer, but large enough to be very competitive with any other dealer. Their "Crown-Jewel" of the buying process is their star salesmen, Dennis Epps. Over the years I have bought nine cars from dealers. No salesman has ever known all of their products, or explained the features and Options better than Dennis. No pressure, just assistance. No "Bait and Switch", just honest and fair pricing. Simply put, I trust Dennis and MB of Owings Mills. I have purchased two Mercedes from them already, and will buy another when it is needed. More
Other Employees Tagged: Patricia Doelle, Tim Sauter, Jason Sponseller, Mahaman Kolo , Brett Fader
June 15, 2024
I received stellar customer service at Owings Mills Mercedes Benz. It truly was the best car buying experience of my life. From the moment I entered the doors, Dennis created such a welcoming space and Mercedes Benz. It truly was the best car buying experience of my life. From the moment I entered the doors, Dennis created such a welcoming space and guided the sales process effortlessly. Other staff members at the dealership were just as professional, polite and helpful. The added bonus— I’m loving my Mercedes Benz! More
Other Employees Tagged: Mahaman Kolo, Tony Pozderac
June 06, 2024
Absolutely thrilled with my experience with Dennis, Tony and the entire Team at Mercedes-Benz of Owings Mills. From the moment I walked in, I felt welcomed and valued. They took the time to understand my ne and the entire Team at Mercedes-Benz of Owings Mills. From the moment I walked in, I felt welcomed and valued. They took the time to understand my needs and helped me find the perfect car within my budget. The entire process was smooth and transparent, with no pressure or hidden fees. I highly recommend Mercedes-Benz of Owings Mills to anyone in the market for a new or used car. Five stars all the way! More
Other Employees Tagged: Tony Pozderac , Saad Ali, Phaeng Taweepuntsant
May 29, 2024
Dennis Epps was very professional, patient and knowledgeable. He made my experience very pleasant and smooth. I definitely will refer him any day to my friends and love ones. Excellent customer se knowledgeable. He made my experience very pleasant and smooth. I definitely will refer him any day to my friends and love ones. Excellent customer service 100% More
Other Employees Tagged: Mahaman Kolo, Tony Pozderac
May 26, 2024
Mr. Dennis is one of a kind, a true salesman. Always truthful and honest with us, we appreciate his support and helping my wife and I navigate through the car buying process. truthful and honest with us, we appreciate his support and helping my wife and I navigate through the car buying process. More
April 22, 2024
Mr. Epps is very knowledgeable and his service is top notch excellence. I started my Mercedes journey with him and he has always lead still till this day with greatness! notch excellence. I started my Mercedes journey with him and he has always lead still till this day with greatness! More
April 15, 2024
Outstanding environment where everyone is 100% dedicated to your satisfaction from start to finish. You’re instantly greeted by a very professional individual who shows you exactly where you need to be and to your satisfaction from start to finish. You’re instantly greeted by a very professional individual who shows you exactly where you need to be and places you in the hands of their exceptionally knowledgeable teammates. They then ensure a smooth process of finding the car right for you and any other needs you may have. To top it off the paperwork process was by far the easiest document signing experience I’ve ever had and they made it so fast also. Rob, Dennis and Saad were a dream team who knocked it out of the park with their superb customer service. Truly a jaw dropping experience buying a car to say the least. More
Other Employees Tagged: Robb Banks , Saad Ali
April 04, 2024
Very professional and knowledgeable with the vehicle, the Mr Elliott was helpful in making sure everything goes well with the process of the purchase Mr Elliott was helpful in making sure everything goes well with the process of the purchase More
Other Employees Tagged: Elliott Bourne III, Mahaman Kolo , Phaeng Taweepuntsant
December 30, 2023
Dennis is by far the best car salesperson that I have ever met! If you're looking to purchase a car, Dennis is definitely the person you would want to make a car deal and purchase with. He's very kind, h ever met! If you're looking to purchase a car, Dennis is definitely the person you would want to make a car deal and purchase with. He's very kind, helpful, and knowledgeable. Most importantly, he goes the extra mile to ensure complete customer satisfaction. In fact, he drove my new car to my front door so I didn't have to make multiple trips to the dealership. To sum it all up, Dennis and the service he provides is impeccable! I'll surely purchase another car and do business with him again. Many thanks, Dennis! More

