Dennis Erazo
Dennis Erazo at San Antonio Dodge Chrysler Jeep Ram
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Dennis Erazo

General Sales Manager

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

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4.7
574 Reviews

Languages Spoken

Spanish Spanish

4.7

574 Reviews

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574 Reviews of Dennis Erazo

May 03, 2025

Dealership Rating
Employee Rating

This is the first time leasing a vehicle. The process was simple and they had a variety of trucks and options to fit my families needs…highly recommend. Well done Daarwyn. More

by SPENCITO43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 30, 2025

Dealership Rating
Employee Rating

Shady management and shady salespeople don’t trust this dealership. Fake from beginning to end all fake transaction. More

by Jesse_078
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 03, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Thank you, Jesse, for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

May 03, 2025

Jesse_078 responded

You know the reason you made a fake deal. You promised you would take care of it yet the same shady employees work there. Your dealership used deceptive trade practices proceed with a loan without a trade in and after deal Was finalized it was such a shock ohhh you wanted to trade in the car???? Yeah thats why you kept the keys after being asked over and over to return them to later say what trade get real be honest stand on business be professional.

May 03, 2025

Jesse_078 responded

You know the reason you made a fake deal. You promised you would take care of it yet the same shady employees work there. Your dealership used deceptive trade practices proceed with a loan without a trade in and after deal Was finalized it was such a shock ohhh you wanted to trade in the car???? Yeah thats why you kept the keys after being asked over and over to return them to later say what trade get real be honest stand on business be professional.

May 03, 2025

Jesse_078 responded

You know the reason you made a fake deal. You promised you would take care of it yet the same shady employees work there. Your dealership used deceptive trade practices proceed with a loan without a trade in and after deal Was finalized it was such a shock ohhh you wanted to trade in the car???? Yeah thats why you kept the keys after being asked over and over to return them to later say what trade get real be honest stand on business be professional.

May 03, 2025

Jesse_078 responded

You know the reason you made a fake deal. You promised you would take care of it yet the same shady employees work there. Your dealership used deceptive trade practices proceed with a loan without a trade in and after deal Was finalized it was such a shock ohhh you wanted to trade in the car???? Yeah thats why you kept the keys after being asked over and over to return them to later say what trade get real be honest stand on business be professional.

May 03, 2025

Jesse_078 responded

You know the reason you made a fake deal. You promised you would take care of it yet the same shady employees work there. Your dealership used deceptive trade practices proceed with a loan without a trade in and after deal Was finalized it was such a shock ohhh you wanted to trade in the car???? Yeah thats why you kept the keys after being asked over and over to return them to later say what trade get real be honest stand on business be professional.

March 31, 2025

Dealership Rating
Employee Rating

Y’all were great and thank you. Highly recommend due to transparency and ease of business. More

by Tha_cross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Houston, Nicholas Gonzales

Mar 31, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram. We look forward to having you as one of our valued customers for many more years to come! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

March 29, 2025

Dealership Rating
Employee Rating

A fast and easy process Everything was great from start to finish. Randle Harelson took care of me through the whole process. Great customer service. More

by reneeharrisonsr
Recommend Dealer
Yes

Other Employees Tagged: Dennis Erazo

Mar 29, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

March 22, 2025

Dealership Rating
Employee Rating

Felt a bit rushed by Latzu, but he was willing to chat a little after paperwork was completed. Had very little interaction with Dennis so my thoughts on him are neutral. More

by katherine.w.munroe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Katherine, at San Antonio Dodge Chrysler Jeep Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! It was a pleasure having you at the dealership. We appreciate your review! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

February 28, 2025

Dealership Rating
Employee Rating

Darwyn and everyone involved helped me get the best deal and stay in my budget. More

by rsifuentes21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for sharing about your experience with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

February 27, 2025

Dealership Rating
Employee Rating

I shopped around and dealt with different dealerships and this dealership really stuck out in a good way. I really liked how honest and transparent they were. Randal was great to work with. True professional More

by Eeterrazas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at San Antonio Dodge Chrysler Jeep Ram are glad to have you as a customer. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

February 26, 2025

Dealership Rating
Employee Rating

Very nice and helpful I was able to find the right jeep and able to make the deal quickly More

by morales20565
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Latzu Lara, Brianna Torres

Feb 27, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

February 21, 2025

Dealership Rating
Employee Rating

Started out rough but finally was able to get a deal done. It took several weeks but all all worked out in the end More

by Bryant.whitmire3240
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 22, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team, Bryant. We're glad to hear we delivered an overall experience! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

February 08, 2025

Dealership Rating
Employee Rating

Joey Uriegas was a great help in getting me into a 2025 Ram truck. Thanks More

by REDMAGIK64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Benavides, Jose Uriegas

Feb 09, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for sharing your thoughts about your experience with Joey here at San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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