Dennis Erazo
Dennis Erazo at San Antonio Dodge Chrysler Jeep Ram

Dennis Erazo | Page 4

General Sales Manager

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

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4.7
654 Reviews

Languages Spoken

Spanish Spanish

4.7

654 Reviews

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654 Reviews of Dennis Erazo

December 24, 2025

Dealership Rating
Employee Rating

15 days after buying received call stating a mistake was made on y’all’s end. Now my interest is high, I was offered something I agree and signs for now I’m being told car will be repo if new agreement is n More

by molinora76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sam Houston, Randle Harrelson

Dec 29, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

Dec 29, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

December 23, 2025

Dealership Rating
Employee Rating

Typical clueless salesmen. Time wasters and add fee cons. Salesmen are vague and try to dive into your pockets. More

by marsdlugosz
Recommend Dealer
Yes

Other Employees Tagged: Dennis Erazo

Dec 26, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

December 18, 2025

Dealership Rating
Employee Rating

Excellent service i was in and out got a great deal 2 thumbs up good job More

by mamccoll90
Recommend Dealer
Yes

Other Employees Tagged: Dennis Erazo

Dec 18, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for choosing San Antonio Dodge Chrysler Jeep Ram! Please let us know if we can be of any more assistance. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

December 08, 2025

Dealership Rating
Employee Rating

Purchased a new vehicle. Rear passenger door was rattling. Took it in. Sat for 5 hours for 0 diagnosis and was told a new door panel would be installed. After 5 hours a new d More

by christopherlucero513
Recommend Dealer
No

Other Employees Tagged: Dennis Erazo

Dec 12, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Christopher, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

Dec 12, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Christopher, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

November 28, 2025

Dealership Rating
Employee Rating

Sam only reason I bought a Jeep at this dealership. Very knowledgeable and very helpful with no-nonsense. More

by davehicks1725
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shady Diab

Nov 28, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

November 24, 2025

Dealership Rating
Employee Rating

Sam Houston is top notch. She is a positive representative of your dealership. She has kept me informed of the status of my request and responds with new information when it b More

by Eskimo
Recommend Dealer
Yes

Other Employees Tagged: Sam Houston

Nov 24, 2025

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

November 23, 2025

Dealership Rating
Employee Rating

All people were friendly and very helpful in the process of purchasing the new truck More

by leyenden0380
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 23, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

November 10, 2025

Dealership Rating
Employee Rating

Absolutely excellent buying experience. Salesman was very knowledgeable about all the vehicle options. The management went out of their way to make the deal happen and make sure we got the More

by WILLIAMDMOORE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randle Harrelson , Nicholas Gonzales, Codi Morin

Nov 10, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Thanks for sharing about your experience with San Antonio Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

November 03, 2025

Dealership Rating
Employee Rating

I’ve had an amazing experience every time I’ve purchased a vehicle from them and this was my third time! Everyone was very friendly and helpful. More

by txsamoanprincess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Spencer Ramos, Randle Harrelson , Nicholas Gonzales, Elian Gonzalez

Nov 03, 2025

San Antonio Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

October 23, 2025

Dealership Rating
Employee Rating

I purchased a jeep 10 years ago and was pleased. Needed a new vehicle now, they still were wonderful to work with. Ignacio was superb. Automobiles have changed a lot. He had to really explain to More

by individuelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Spencer Ramos, Shady Diab , Ignacio Jimenez

Oct 23, 2025

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at San Antonio Dodge Chrysler Jeep Ram. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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