Dennis Gebhardt | Page 29

Excellent experience working with Jesse. Very knowledgeable with all aspects of the vehicle I purchased Sept 1, 2023. In particular, not at all aggressive with sales and laid back enough fo Very knowledgeable with all aspects of the vehicle I purchased Sept 1, 2023. In particular, not at all aggressive with sales and laid back enough for making the sale with ease. Great price with little negotiation and a win-win overall! Thank you, Jesse. More

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Excellent service. Extremely professional staff.-courteous,knowledgeable in their areas of expertise,,accommodating and helpful. Extremely professional staff.-courteous,knowledgeable in their areas of expertise,,accommodating and helpful. More

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Jake Smith and Dennis were a pleasure to work with. Each one provided clear information in an understandable manner. Each one provided clear information in an understandable manner. More

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I’ve purchased 2 vehicles from Handy Toyota, both from Jean Marie, who’s the best sales representative around! The service department is great also; I always deal with Tori who I trust 💯 %! In finance, Jean Marie, who’s the best sales representative around! The service department is great also; I always deal with Tori who I trust 💯 %! In finance, my recommendation is Eric! I’ve only had one issue with Handy and it involved finance! Even though Eric was not the original F and I representative on the transaction, he’s the one who was willing to take the time and energy to resolve the issue to my complete satisfaction! Thanks to all 3 of these people for your professional, courteous, and timely assistance! More

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Donavan L, and Dennis, were awesome in helping me purchase my SUV. Had a nice experience, very honest and upfront. Good skills, very polite, understanding. purchase my SUV. Had a nice experience, very honest and upfront. Good skills, very polite, understanding. More

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I was happy that arriving a little early that they started the process immediately. It was a much better experience then the one l had a year ago. My inspection and tire rotation were finished and l started the process immediately. It was a much better experience then the one l had a year ago. My inspection and tire rotation were finished and l was back on the road in a reasonable time. Thank you More

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Everyone gives a 5 star rating right after they have purchased their car, but I am giving my review 3 months later. I purchased my Rav on 5/18/23. I wanted to buy out my lease. With interest rates being purchased their car, but I am giving my review 3 months later. I purchased my Rav on 5/18/23. I wanted to buy out my lease. With interest rates being so high right now, I thought I would finance through Toyota to see if the rate was lower than national average. During the process I kept asking, what is the interest rate, what is the rate? The response was vague...well we don't really know until the end, etc. The rate ended up being over 8%!! Fast forward to August and I just barely got my registration in the mail on the 8th! I called the DMV to find out where it was late July and they said it wasn't received until late June! Why the delay in sending this Handy?? The temporary registration expires after 60 days so here I was with an expired temp registration! Glad I didn't get pulled over, I'm sure the cops wouldn't have cared for my "excuse". Now that I finally have my registration, I can refinance at a lower rate. I called Dennis about cancelling GAP insurance, left a message and received no reply. Called again 3 days later and he answers the phone. I tell him I left a message, he never got it...He gives me the run around on cancelling the GAP coverage, says what if you hit a deer? REALLY? Says to contact him once I have refinanced to cancel. Now I have finally refinanced and emailed him Monday to cancel the GAP. I also wanted to know why my temporary registration said the purchase price was lower than what was financed. Was it due to the GAP? No response as of today. I never wanted GAP and I do not need the GAP. I work from home and hardly drive my car. He somehow convinced me during my buying process that I must have this. Trying to cancel it has been a nightmare and I will never buy a car from them again. More

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Dennis and Daniel were great with helping me get my first car! They were understanding, helpful, kind and patient. They even stayed after closing to help me! car! They were understanding, helpful, kind and patient. They even stayed after closing to help me! More

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Chad Paquette did an exemplary job with our 2 purchases this week. Jeff and Iain White this week. Jeff and Iain White More

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Everybody is very friendly and they did everything to help me get my Toyota CH-R help me get my Toyota CH-R More

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