Jesse Turner

On 6/13/2026 I purchased a 2026 Sienna from Handy Toyota and specifically ordered a 2-inch receiver hitch to be installed on the vehicle. When I went to pick up the car, I was surprised to discover that the and specifically ordered a 2-inch receiver hitch to be installed on the vehicle. When I went to pick up the car, I was surprised to discover that they actually installed a hitch that was 1-1/4 inches, rather than the 2-inch receiver I had requested. The salesman was remarkably insistent about the hitch being a mere two inches in size; however, it was clear he was simply repeating information that had been directly relayed to him by the service department, which turned out to be completely wrong. When I reached out to them with a request to correct the issue or obtain a refund, the general manager, Adam Luneau, proved to be quite unhelpful and frankly quite rude towards me at the end of the conversation. He suggested that I could report the problem to any organization of my choosing before abruptly hanging up the phone. I also inquired about receiving an invoice for the hitch itself, and it turned out that I had been overcharged for the wiring harness, which is actually included with the hitch at no additional cost. I confirmed this by looking at the Toyota parts website. I would strongly advise you to avoid dealing with Handy Toyota altogether, and I highly recommend actually reading through the one-star reviews. It appears that a significant number of customers have actually reported instances of unprofessionalism and poor customer service following their purchase. More

by erraguig oussama Verified Customer Verified Customer

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Always a pleasure working with Handy’s. Recently drove off the lot with RAV4 #5! Will continue to do business with them. Recently drove off the lot with RAV4 #5! Will continue to do business with them. More

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My Wife and I had a great time working with Jesse Turner, our sales associate who placed no pressure on us and worked with our many questions. Eric Mclaren and Mason Maltais also were fantastic as they were our sales associate who placed no pressure on us and worked with our many questions. Eric Mclaren and Mason Maltais also were fantastic as they were considerate of our lives curveballs and informative during the purchase process of our new Tacoma. We would highly recommend Handy's Toyota for anyone looking for their next vehicle. More

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Great fast experience. Adam, Jesse, Mason, and Kyle were all super helpful and thorough during the whole deal. Adam, Jesse, Mason, and Kyle were all super helpful and thorough during the whole deal. More

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I recently purchased a 2026 Toyota 4Runner SR5 from Handy Toyota in xx. Albans Vermont. My sales representative, Jesse Turner was exceptional from my first inquiry to the entire sales process and vehicle del Toyota in xx. Albans Vermont. My sales representative, Jesse Turner was exceptional from my first inquiry to the entire sales process and vehicle delivery. Jesse truly went more than the extra mile helping me deal with issues with my insurance agency in acquiring missing paperwork required for me to receive a tax credit for my new vehicle. If it weren’t for Jesse’s effort, I might still be waiting! I could not have received better customer service. Eric, the sales manager, was also very involved, checking in with me throughout the process. Samantha who handled the financing details was a pleasure to work with and was extremely helpful in explaining all of my options for financing and extended warranties. I short, I could not be happier with the professional, always courteous, friendly staff at Handy Toyota! More

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As repeat customers, we brought with us a high level of satisfaction with Toyota products and experience with the dealership to this most recent purchase and were equally pleased with this transaction. Th satisfaction with Toyota products and experience with the dealership to this most recent purchase and were equally pleased with this transaction. The dealership's communication with us prior to the sale, the sales experience, and the post-sale follow up were right in line with our high expectations. More

by Satisfied Verified Customer Verified Customer

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All staff involved were easy to deal with and made the transaction seamless and simple. transaction seamless and simple. More

by Gardenervt Verified Customer Verified Customer

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Great experience purchasing a new car. Jesse was awesome, he is super knowledgeable about cars and is very tech savvy. He helped set up my entire Apple car play system and took me on a tou Jesse was awesome, he is super knowledgeable about cars and is very tech savvy. He helped set up my entire Apple car play system and took me on a tour of the service dept which was helpful More

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It was the best car buying experience I have had going to Handy Toyota! I called at the end of business on a Saturday with a broken car and was out of the lot in a few hours with a brand new Camry. Jesse Handy Toyota! I called at the end of business on a Saturday with a broken car and was out of the lot in a few hours with a brand new Camry. Jesse was polite and reassuring without adding any pressure to the situation. He went above and beyond for me. Grabbing trash bags for my stuff in the old car, he waited to even put away his lunch when he came in. I cannot say enough good things about this experience. Car purchases are stressful, but the team at Handy’s makes it much better. Dennis was a class act making sure the financials were set and I was comfortable with the options. Appreciate this experience with Jesse, Dennis, and Eric. More

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Jesse made the whole test drive appointment and ultimate purchase really easy and low stress. He had the car ready to go, helped us set up the app, and made sure we had all of our questions answered. purchase really easy and low stress. He had the car ready to go, helped us set up the app, and made sure we had all of our questions answered. More

by kmschulze Verified Customer Verified Customer

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