Dennis Gomes
Dennis Gomes at Tasca Kia
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Dennis Gomes

Service Manager

Tasca Kia

1660 Hartford Ave
Johnston, RI 02919

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4.3
6 Reviews
4.3

6 Reviews

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6 Reviews of Dennis Gomes

April 20, 2024

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Employee Rating

Professional and honest dealership. I've been doing business with Tasca for many years and have always had positive experiences. More

by SM
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

Tasca Kia responded

We thank you for your continued business!

April 11, 2024

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This is my fourth Kia that I have per dealership. They have always been extremely helpful and knowledgeable. They follow up with me frequently after I leave the dealership with my car and I appreciat More

by Francis23
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noel Abi-Kharma, Edward Warren

Apr 22, 2024

Tasca Kia responded

Thank you!

April 09, 2024

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Don't bother bringing your vehicle in for a recall. You will be told a lie by kia that there is no remedy for such recall. The fact is that kia ...1. does not want to take the time to do such recall. More

by jmclu64
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Apr 09, 2024

Tasca Kia responded

Hi Jennifer, regret to hear about your frustrations. I grabbed your VIN number and checked what open campaigns and recalls are available for your vehicle. At this time, the Customer Satisfaction Campaign (CS2311A), Anti-Theft Ignition Protector is the only available campaign that can be performed. There is a pending safety recall that does not have a remedy available which means there is no repair parts or procedure that can be done at this time. The SC284AM, HECU Fuse Inspection is the one that cannot be performed at this time due to Kia not having a repair. There is nothing that can be done by anyone at a Kia dealership until Kia Manufacturing releases the step repair procedures and replacement parts, if needed for a recall. The Kia service team was 100% able to complete the Anti Theft Campaign on your vehicle this morning, which your appointment was for. It is understood that you elected to not have the available campaign completed. Your review eludes to being turned away, which was not the case. Since you have never serviced with Tasca Kia before, the service teams always looks forward to a new customers first ever visit as they always look to build new business relationships. We understand your overall frustration with your 2012 Kia Soul, if it is felt that Tasca Kia is too far away for service or in any way not convenient, Kia of Attleboro, which is a few miles away from your residence can complete the Anti Theft Campaign and the HECU Fuse recall, once the remedy becomes available. Should you need anything further, please let me know. Alyssa Migneault General Manager 401-414-2269

Apr 10, 2024

Tasca Kia responded

Hi Jennifer, Yes that is correct. Since all aftermarket remote starters have a pass-through which allows the vehicle's network to be overridden (which increases the risk of being stolen), Kia Manufacturing's Anti-Theft Campaign installs an immobilizer feature which eliminates the ability for any ignition pass-throughs. This will prevent the aftermarket remote start from being operable. All factory or Kia brand remote starts will continue to work. The aftermarket one however will not work after the campaign is completed.

Apr 10, 2024

jmclu64 responded

AND AS I WAS TOLD BY YOUR DESK STAFF...IF I DID THE ANTI THEFT RECALL IT WOULD MAKE MY AFTER MARKET REMOTE FOR MY CAR INOPERABLE. WHAT GOOD DOES THAT DO FOR ME OR ANY OTHER CUSTOMER WITH A REMOTE NOT PURCHASED THRU KIA??!!! THIS COMPANY REALLY SHOULD GET THEIR xxxx TOGETHER TO WHERE THE CUSTOMER IS NOT LEFT UNSATISFIED. PERIOD.

April 09, 2024

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Employee Rating

I just purchased a 2021 Mazda CX five had a great experience with Edward. He’s definitely the person to come and see. More

by MariaSells4U
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noel Abi-Kharma, Edward Warren

Apr 10, 2024

Tasca Kia responded

Thank you so much and enjoy your Mazda!

March 15, 2024

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Thank you Edward! Super helpful and patient throughout the process. I came from Boston to RI to buy my car because the staff was very friendly More

by MishaRashid
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2024

Tasca Kia responded

Thank you! ✨🌟

February 19, 2024

Dealership Rating
Employee Rating

I worked with many different people here and they were all incredibly helpful and patient with me. They thoroughly explained everything and made sure I was comfortable before leaving. I worked mainly wi More

by Scoro619
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2024

Tasca Kia responded

We are so pleased to have been able to navigate your decisions that best suited your needs!

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