Dennis Jacinto | Page 4

Kind Employees Sonny Rothwell was my salesman and I can say he made my experience painless. Even when I pushed back on terms he continued to give me great service an Sonny Rothwell was my salesman and I can say he made my experience painless. Even when I pushed back on terms he continued to give me great service and was never bothered. It’s this kind of service that will bring customers back. More

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David V an Mikey took great care of us Our sales rep David V was outstanding. Did not pressure us to purchase a vehicle. The follow up was excellent. Mikey (GM) was also very good. We did n Our sales rep David V was outstanding. Did not pressure us to purchase a vehicle. The follow up was excellent. Mikey (GM) was also very good. We did not have to spend 5 hours going back an forth with numbers. A very pleasant experience. More

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Great Experience We have been dealing with this dealership for the last 5 years and have never had a bad experience, whether it be sales or service. Mikey Kuhn and Tod We have been dealing with this dealership for the last 5 years and have never had a bad experience, whether it be sales or service. Mikey Kuhn and Todd Ball did an excellent job in putting us in our 3rd Toyota since being in Florida area. We would never consider going to any other dealership except Phillips Toyota. More

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2019 Highlander Had a wonderful experience. No rushing or pushing us into buying anything. Sonny Rothwell , Michael Kuhn and Dennis Jacinto where vary professional Had a wonderful experience. No rushing or pushing us into buying anything. Sonny Rothwell , Michael Kuhn and Dennis Jacinto where vary professional and explained everything to us in great detail. Phillips Toyota was great. Thanks guys. More

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Shop then come to Phillips Toyota Ive been maintaining my 2007 Camry Hybrid with Phillips for 2 years now. Its got 272,000 miles on it and my son will get it now. Its in great shape b Ive been maintaining my 2007 Camry Hybrid with Phillips for 2 years now. Its got 272,000 miles on it and my son will get it now. Its in great shape but I wanted a backup camera and the latest bells and whistles. I was planning on purchasing a 2018 model from another source. So I did my due diligence and went to Phillips the day before my deal was to close on the 2018. I thought to myself...give them a shot. I gave the Phillip's salesman my price limits and didnt let the finance guru throw me off those limits by purchasing everything he was selling. The results were that I walked away with a great car and I am looking forward to the same excellent service and honest service free for two years from Toyota and two extra years added by Phillips. More

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Happy wife, happy life Spent the day looking for the perfect car. Eyed the Avalon touring car and bought after trying out another competitor car then trying the Avalon! Grea Spent the day looking for the perfect car. Eyed the Avalon touring car and bought after trying out another competitor car then trying the Avalon! Great team to work with in the purchase. More

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Best New Car Buying Experience From the moment we met Sales & Leasing Consultant Jimmy Hill at the front door of the Phillips Toyota Dealership, we knew we had picked a Winner! Jimm From the moment we met Sales & Leasing Consultant Jimmy Hill at the front door of the Phillips Toyota Dealership, we knew we had picked a Winner! Jimmy's upbeat personality, knowledge, patience and honesty won us over. We took several weeks visiting a number of Dealership including Chevrolet, Honda, Hyundai, Subaru, and Lincoln before we made our buying decision. Jimmy kept in touch over those 2 weeks, answering questions and he did not pressure us to make a hasty decision. The 2 test drives and taking the Rav4 home over night, convinced us it was the right SUV for our needs. Once we decided on the 2019 Toyota Rav4 XL Premium, Jimmy and Mike, his Sales Manager made the perfect team in answering some final questions when comparing the Rav4 to a Honda CRV. We negotiated with Jimmy and Mike to get a fair Out the Door price. We appreciated some extras they also included in the deal i.e. wheel locks and all weather floor and carpet mats. The cost of the mud flaps and installation were also adjusted for us. The Phillips Family Plan was the "icing on the cake" in our deal. Dennis Jacinto also did a Great Job in the finance department. We have already been showing our beautiful new 2019 Toyota Rav4 XL Premium to our friends and neighbors here in The Villages, telling them about our experience, which should send more customers to Phillips Toyota! More

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OUTSTANDING SERVICE Here is a copy of the letter I sent the general manager: Mr. Tony Viero, General Manager Phillips Toyota 8629 U.S. Highway 441 Leesburg, FL 3478 Here is a copy of the letter I sent the general manager: Mr. Tony Viero, General Manager Phillips Toyota 8629 U.S. Highway 441 Leesburg, FL 34788 January 29, 2019 We would like to commend Phillips Toyota on your outstanding customer service. We recently leased a 2019 Avalon and the process of doing so had to be one of the most positive purchasing/leasing experiences we have ever gone through. We were warmly greeted by Jack Jackson upon arrival with a nice handshake. This is one of my personal barometers indicating the salesperson has engaged with me. We told him we were in a “looking” mode, trying to acquire details about several models. That did not deter his enthusiasm. one bit. Jack was most informative, knowledgeable, patient, personable, and comfortable “like an old shoe!!! I would like to add here that we came from a near-by dealership, very disheartened by the way we were treated. The contrast between the other dealership and Phillips was incredible! We then had the opportunity to meet with Mike Kuhn and exchange information…another great handshake!!! We enjoyed his sincerity regarding several options. From there we were introduced to Dennis Jacinto who made our massive paper signing easy and seamless. And guess what? ANOTHER great handshake!!!! We learned a lot from Dennis and chose leasing a vehicle versus buying outright, a first for us and definitely the way to go! We are not only impressed with your associates and customer service, but the extraordinary added warrantees you offer are first rate. Your customer support is exceptional. Thank you for making the dreaded car buying experience one that we truly found enjoyable and gratifying. Most sincerely, Carol and Ed Haith More

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financing Phillips finance will put all your personal, private information out on the internet trying to find the best rate for you..to finance your auto purch Phillips finance will put all your personal, private information out on the internet trying to find the best rate for you..to finance your auto purchase/lease .5 -6 companies will then have your ss# and all your personal info. and they will contact you..all these companies will hit your credit rating with the credit bureaus and it will reflect negatively on you..regardless of what the Phillips fiance people tell you. not good in todays society with identity theft being such a high priority. why do you want anyone to have your personal information..unless you want them to have it???? be aware when you finance anything with Phillips Toyota. More

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Easy, stress free, friendly and fantastic! When you walk into most dealerships you are greeted by aggressive salespersons. Phillips Toyota was the complete opposite. Wesley was friendly, liste When you walk into most dealerships you are greeted by aggressive salespersons. Phillips Toyota was the complete opposite. Wesley was friendly, listened and made the whole process of purchasing a car super easy. No pressure sales and upfront with the price. Definitely will recommend Phillips Toyota to all my family and friends. More

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