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Dennis O'Brien
Dennis O'Brien at Jim Butler Chevrolet
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Dennis O'Brien

Sales

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

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not yet
rated
7 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

13 yrs, 2 mos

Specialties & Trainings

sales

not yet
rated

7 Reviews

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7 Reviews of Dennis O'Brien

June 15, 2023

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Employee Rating

dropped the car off was told it would be three days turned out to be 15 days More

by Markowski007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Jun 19, 2023

Jim Butler Chevrolet responded

Thank you for leaving your feedback. We apologize if your experience didn't live up to your expectations. Our records indicate that we made you aware that it would be 3-5 business days to get your vehicle diagnosed. And he lived up to that expectation. From there we have to order parts and complete the repair. Our records indicate that you dropped the vehicle off on 5/26/23, we diagnosed the concern by 6/1/23, and we called to let you know the vehicle was completed on 6/7/23. In speaking with your service advisor, I learned that he was in constant contact with you during the entire process. If you wish to further discuss your experience, please reach out to our Service Manager Gene Wondell at (636) 717-3030.

October 24, 2022

Dealership Rating
Employee Rating

Car broke in 2 days. They took it back for a month. Broke again in 2 days. They gave a very, very unprofessional attitude the second time. It also came back with slig More

by jrivera3az
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Zensen

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Oct 26, 2022

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. Unfortunately, we have to ask that you remove this review as it is for our sister store in Crestwood and this platform is specifically for the Fenton location. We are sister stores under the same parent company not one in the same. I will, however, have the sales manager follow up with you regarding your concerns.

October 07, 2022

Dealership Rating
Employee Rating

Just bought a 2018 Silverado with 125k very nice truck but having some kind of issue that is affecting more than a few things but it doesn’t seem common or consistent and no codes are being thrown? I’m st More

by brendan.grindell84
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brian Steinlage , John Zensen, Chuck

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Oct 07, 2022

Jim Butler Chevrolet responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

Oct 12, 2022

Jim Butler Chevrolet responded

Brendan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 02, 2022

Dealership Rating
Employee Rating

Went there to get two different vehicles they were awesome each time. They work with you and make sure you get into something that you WANT which is a huge deal!! More

by spenserb10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Steinlage

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Aug 03, 2022

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 26, 2022

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Employee Rating

I have dealt with other Jim Butlers but none as nice as this one. I'll be back More

by donnalee3306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 27, 2022

Jim Butler Chevrolet responded

Hello, we're glad to hear you enjoyed your visit. We can't wait to see you again, have a great day.

February 17, 2022

Dealership Rating
Employee Rating

Had what I needed and was friendly and really cared about what I wanted. And very timely. More

by MICHAELSTRUPP22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Feb 18, 2022

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

January 16, 2022

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Employee Rating

I always bring my car back to Jim Butler They are very good up there Sorry I can't see too well I'm going going but you guys are great More

by FREBREEZEGIRL60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Palmer, Kim Hausmann, Mike Collins, Jeff Hutchinson, Justin Gaulden , Chris Brinley, Jon Burke, Lindsey Chaney, Victor Hayes, Scott Johnson, Mike Marshall, Robert Mason, Melissa Perez

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Jan 17, 2022

Jim Butler Chevrolet responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

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