Dennis Reily | Page 45

Went into the dealership with the plan to test drive and purchase a new 2014 Impala. As soon as I walked in, I was met by a very confident pleasant man who I later found out wasn't necessarily just a floo purchase a new 2014 Impala. As soon as I walked in, I was met by a very confident pleasant man who I later found out wasn't necessarily just a floor salesman - Chris Piesen - but since the dealership was busy that day he stepped right up to see what he could do to help. He immediately asked what I was looking for and showed me the Impala. We were probably on a test drive within no more than half an hour. Chris didn't bat an eye at all the questions I asked - he was definitely on his game. Had an answer for any inquiry. Chris showed me the features in the Impala as we drove and at the end of the test drive when I expressed an interest in a different interior, he told me it wouldn't be a problem - he knew they had more available and would check on it. As we all know, when purchasing a new vehicle it's never just a five minute process, but Chris stayed with my husband and I during the time while we prepared to purchase and arrange financing for the new Impala. He kept us occupied and entertained during this time, always asking if we needed anything. At one point, he even offered to order us in dinner since it ended up taking much longer than we anticipated. I did ask for an addition of a DVD player to be added to the Impala and that's when we met Mark Ott. Very helpful by letting us know what other options we had available to us. When we finally got to sit down and sign the papers, we met with Dennis Reily who, despite my frustration at the length of time it had taken, was completely professional and so helpful that we actually ended up with a lower interest rate than we had first anticipated. During the whole process, everyone was top notch and incredibly helpful. More than one person said if we need anything to stop by or call. Questions? They are on top of it. This dealership was fabulous. We ended up with an outstanding car at the monthly payment I had intended when we walked in the door and I would not hesitate to bring my new 2014 Impala here for a car wash, service or when I'm ready to purchase a new car again. Thanks again to Chris Peisen, Mark Ott and Dennis Reily for a great experience and the PRETTIEST CAR EVER! More

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I was very impressed with the service of the employees who assisted me in the purchase of my 2011 Chevy Cruze. I would like to especially put in a good word to Dennis Reilly, Tony Wyatt and Mark Ott, of w who assisted me in the purchase of my 2011 Chevy Cruze. I would like to especially put in a good word to Dennis Reilly, Tony Wyatt and Mark Ott, of whom all were extremely helpful to me. Keep up the good work, gentlemen! With the friendliness of these men, I will be sure to continue to do service with Advantage Chevrolet. More

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My experience at Advantage was second to none! Fabian was my Sales Consultant and he was extremely knowledgeable on the cars that I was looking at and made the car buying experience more enjoyable than I was my Sales Consultant and he was extremely knowledgeable on the cars that I was looking at and made the car buying experience more enjoyable than I've experienced in the past. Once I decided on which car I wanted to purchase he answered all my questions thoroughly and showed me all of the features that were included to familiarize me with my new car. I couldn't be any happier with the customer service that he provided me with! Mark Ott and Dennis Reily were also very enjoyable to deal with when explaining the warranty, features and finance aspects of my new purchase. More

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I live in Hodgkins which is a small town with areas of growing business. Us here in town like to keep our money in town and whenever we plan to buy a car we like to stay local. We have bought from this lo growing business. Us here in town like to keep our money in town and whenever we plan to buy a car we like to stay local. We have bought from this location before and we like to go back when we can. Having bought a used VW from a dealer in Downers Grove it was time to trade it in for American. We have worked with Tony Wyatt in the past and he is our go to sales guy. He is not only professional, but also able to have a conversation with you non-business wise. He does whatever to get the sale without breaking your bank and is willing to work with you to get the deal done. Being only 21, buying a car is a hassle, but working with Tony makes it less stressful. He is a very busy man so when I was just car shopping he had another sales consultant help us out, Ryan Miner. If Tony would ever happen to leave I would definitely go back to deal with Ryan. He was very honest with any question I asked him regarding cars which I liked very much. I would say when the financial part came, it was a little messy. We had other sales consultants come over and talk to us which I thought was a little fishy. We told Tony exactly what we wanted and wasn't sure why other people where coming over to talk. Not necessarily messy but confusing. They kept switching numbers on us but eventually we did get what we wanted. I walked away with a 2014 Cruze that isn't breaking my college student budget and would definitely recommend this dealership and sales consultants to anyone. More

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Excellent customer service. I also like how respectful they show for military members. They worked with me fast and got me a good deal. As a first time buyer i must say i am happy. I would recommend this they show for military members. They worked with me fast and got me a good deal. As a first time buyer i must say i am happy. I would recommend this Chevy dealer for their highly customer service skills. A++ More

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I thought I was going to be stressed purchasing a vehicle but everyone who I named made it happened and were very professional, patient, pleasant and helpful. but everyone who I named made it happened and were very professional, patient, pleasant and helpful. More

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I had great customer service from our sale rep. Steve Garcia And finance. Everyone was helpful friendly and answered any questions we had about the our new vehicles. I recommend to visit, I will be back Garcia And finance. Everyone was helpful friendly and answered any questions we had about the our new vehicles. I recommend to visit, I will be back again More

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We needed a car; bad. It was either pour more money into the car we had or try & buy another car. We werent even sure if we were going to be able to trade in our car because we couldnt get it started. Even the car we had or try & buy another car. We werent even sure if we were going to be able to trade in our car because we couldnt get it started. Even though we went through the lot of cars Sunday when the dealership was closed, it seemed like the cars we picked out were a little above our price range. Cyril was very patient with us and guided us to some options that seemed to be a good compromise, in both price and style. We settled for what seemed too good to be true, Dodge Avenger. When talking finances, Cyril understood that although my fiancee was the bread winner, I was the one who knew about the household budget & what we could spend monthly. I appreciated that he included me in the car buyiung process without exluding my fiancee. On other car purchases most sales people ignore my input because I'm 'just a homemaker'. Cyril made me feel as if my fiancee and I were making the purchase, not just my fiancee. When talking to the finance manager, Dennis was terrific at explaining all of our warranty options. We were glad that the dealership was able to let us trade in our old car, even if it wasnt for very much. It was wonderful getting the 'headache' off of our hands & being able to breath confidently that we made the right decision as to where and what we purchased. Even after the return period was over we are still very happy with our purchase. Everyone there that we can in contact with great. No one made us feel uneasy or awkward for having our kids (5yrs & almost 1yrs) at the dealership during the buying process. Service was great. There were so many little perks during the process that we couldnt understand why we were only first time customers instead of life long returining customers. We will DEFINATELY make Advantage Chevrolet our first (and hopefully only) place for new or used cars in the future. We would (and will) recommend this dealership to any of our family/friends/aquintances. Thank you for making the car buying process so easy and hassel free during such a financial hard month. More

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Awesome service. Very friendly and knowledgable. Answered questions very clearly and explained everything in detail. Courtesy calls to make sure that everything was going well with the purchase of the vehic questions very clearly and explained everything in detail. Courtesy calls to make sure that everything was going well with the purchase of the vehicle. Even sent a holiday card. Very satisfied with this dealership. Will purchase another vehicle from the dealership when the time comes. More

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This was a very great experience for me because I didn't expect to get a 2014 with special financing. I really would do appreciate Joslynn Keys for everything she has done for me. And I will always b didn't expect to get a 2014 with special financing. I really would do appreciate Joslynn Keys for everything she has done for me. And I will always be an Advantage customer.... Thanks for everything, Levornia Foster More

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