Dennis Walters
Dennis Walters at DePaula Chevrolet
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Dennis Walters | Page 38

Service Director

DePaula Chevrolet

785 Central Ave
Albany, NY 12206

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4.6
399 Reviews

Dealership Experience

22 yrs, 8 mos

Industry Experience

33 yrs, 8 mos

Languages Spoken

English English

4.6

399 Reviews

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399 Reviews of Dennis Walters

March 26, 2021

Dealership Rating
Employee Rating

The staff was very professional courteous a pleasure to deal with Randy Raymond and John Henry Phillips once I get my truck back from the water pump failing after a hundred five miles Dennis Walters was a More

by Rth492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Raymond , John Okyem

March 21, 2021

Dealership Rating
Employee Rating

I have no complaints. They always treated me good. All the way to the sales department to the parts department. Their employees make sure you leave happy. More

by PPONCH41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Keville, Daniel Pakatar

Mar 24, 2021

DePaula Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

Mar 24, 2021

PPONCH41 responded

Thank you.

March 18, 2021

Dealership Rating
Employee Rating

Dave from the Orange Team did a thorough job as always. Ran into Dennis W. during the visit and he was as congenial and Helpful as always? I don't know the name of the gal that took our payment but sh More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Plante

Mar 23, 2021

DePaula Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 17, 2021

Dealership Rating
Employee Rating

Great service, I only went in for an oil change and scheduled Maintenence. As usual chuck, Dennis and staff were professionals!! Thanks for everything gentlemen More

by AEROSSIBLDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Richardson

Mar 22, 2021

DePaula Chevrolet responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 14, 2021

Dealership Rating
Employee Rating

Service was speedy and excellent! I was able to get my appointment scheduled easily and really appreciated the text updates in the days leading up to the appointment and when the service was complete! More

by zmmccamy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

DePaula Chevrolet responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Depaula Chevrolet Inc, we value our customers and we look forward to seeing you on your next visit. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 14, 2021

Dealership Rating
Employee Rating

Best dealership I’ve ever worked with, willing to bend over backwards to accommodate the customer, we have bought our last 2 vehicles there and plan on buying more More

by connorb42192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aram Davtyan, Jacqueline Donlon , Gary Bristol, Santiago Herman, David Plante

Mar 17, 2021

DePaula Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 10, 2021

Dealership Rating
Employee Rating

Great job! They made sure I was informed every step of the way. It brought a lot of comfort knowing what was happening in real time More

by vinnyroman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

DePaula Chevrolet responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 05, 2021

Dealership Rating
Employee Rating

Thanx to Chuck for installing My New Refurbished Motor & explaining things to me that I could understand... Thanx to Laurie for taking care of of me with The rental car & helping me when I got locked out of More

by LEYLEYBUG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laurie Barrett , Chuck Richardson

Mar 09, 2021

DePaula Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 03, 2021

Dealership Rating
Employee Rating

Have been going to DePaula since 2011/2012 only had a great experience with all I have dealt with. I'm a 100% satisfied customer. More

by SPRECIOUSMOMENTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Scott

Mar 08, 2021

DePaula Chevrolet responded

Hi and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

February 27, 2021

Dealership Rating
Employee Rating

Extremely happy with service at DePaula Chevy. Check engine light came on was able to get in same day and get checked immediately. Was a simple fix, and was kept updated on process of repairs. Chuck, More

by SPOTTER8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Restino , Gary Grimley, Alex Haynes, Mike Haynes, Chuck Richardson, Mark Vandenburgh

Mar 03, 2021

DePaula Chevrolet responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

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