Dennis White | Page 4

Isn't this supposed to be xxxx on earth? I was fully prepared for a bad experience. Isn't that what you can always count on when buying a car? Not here at Sam Pack Five Star Ford. Right fr I was fully prepared for a bad experience. Isn't that what you can always count on when buying a car? Not here at Sam Pack Five Star Ford. Right from the beginning, our sales consultant Raul went above and beyond to find us the nicest. low mileage certified pre-owned truck he had available within our price range. When I made an offer, he came back with an even lower price! There were no games and no stressful negotiations. I got more truck than I thought I could afford, at a great interest rate, all under budget! Next we moved on to Justin, the business manager. Again, no stress. We went over all the options for warranty coverage and payment plans. There was no pressure or hard selling. I felt very comfortable and in control. The entire process (choosing a car, test driving, finalizing) all took around 3 hours total. Everyone was very nice, friendly and professional. I highly recommend this dealer. More

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Exceptional Low Pressure Experience Melanie worked with me for over a week to find just the right truck. Her knowledge and patience are exceptional. Great sales person, great ambassado Melanie worked with me for over a week to find just the right truck. Her knowledge and patience are exceptional. Great sales person, great ambassador for Sam Pack, and just an overall great person. I plan on replacing another car late this year and Melanie will be my go to person. More

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Most enjoyable car buying experience ever! This dealership is amazing! Our sales man, Michael Krantz, worked with my daughter to find just the right vehicle. He and the finance manager stayed This dealership is amazing! Our sales man, Michael Krantz, worked with my daughter to find just the right vehicle. He and the finance manager stayed after hours to insure our buying experience as well as financing for my daughter was what she could afford and completed. Highly recommend this very professional group. No high pressure just amazing service. More

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New car purchase Bought a car from Dennis and Melanie. Perfect experience.found the car that fit our needs and was able to.make a deal. Thanks guys Bought a car from Dennis and Melanie. Perfect experience.found the car that fit our needs and was able to.make a deal. Thanks guys More

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Good experience Easy to do business here I shop here because of Dennis It is also close to where I live and convenient And service has always done a good job Easy to do business here I shop here because of Dennis It is also close to where I live and convenient And service has always done a good job More

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Always the best experience ! We have been coming to this dealership for about 15 years and every time we have left extremely happy. We have visited other dealerships, but we have We have been coming to this dealership for about 15 years and every time we have left extremely happy. We have visited other dealerships, but we have never received the level of service that we have from Sam Packs Five Star Ford in Carrollton! In fact any other place greatly pales in comparison . If you want honesty, integrity, and customer appreciation then you should look no further! This is the place. Dennis White is an outstanding salesman and now manager. You just can't get a better person to help you get you through this major purchase. He is always the consummate professional! Melanie Lucero is more of the same. Her professionalism and courtesy are above all the rest. Justin McCarroll in Finance went above and beyond to ensure our transaction was smooth and easy. I have never experienced this level of customer service anywhere much less at a car dealership. All three of these individuals are to be commended for their exceptional level of service, integrity and honesty. Best all around ! More

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Best Dealership Period I have been using five star ford in carrolton for years. I have tried other dealerships and each one has let me down. From service, sales, managemen I have been using five star ford in carrolton for years. I have tried other dealerships and each one has let me down. From service, sales, management they are the best. Melanie is an outstanding sales person and for the 3rd time she has picked exactly what we told her we were looking for. Also big thanks to Trey Russell and Dennis White More

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First time buyer I had a wonderful experience from start to finish. I am a first time buyer and Melanie was so helpful every step of the way. I absolutely love my new I had a wonderful experience from start to finish. I am a first time buyer and Melanie was so helpful every step of the way. I absolutely love my new vehicle and I will suggest this dealership location to everyone I know that is interested in purchasing a Ford. More

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A respectful car buying experience Great group of workers at 5 star Carrollton. I bought my first ever new vehicle, 2015 Ford F150, from 5 star. I worked with Jason Acker and he was so Great group of workers at 5 star Carrollton. I bought my first ever new vehicle, 2015 Ford F150, from 5 star. I worked with Jason Acker and he was so helpful. I wanted a very specific truck that was very hard to get a hold of at the end of the year and he spent weeks looking and trading vehicles to obtain my truck. He checked in with me a couple times a week to let me know about new developments in our search. He worked very hard to meet my very specific demands and was always pleasant and happily willing to answer any and all questions I had. When he got the truck on the lot he did not pressure me at all to buy it that day. In the actual buying experience we had negotiated a price for the truck and he stuck to that number. He is a good honest salesman who you can trust. I also worked with Dennis White. My family has bought used cars from Dennis at 5 star before and he is an honest, straight shooter. He worked with us through out the process of buying the F150. When he gave his word that he would give us a certain amount for a trade in he stuck to that quote and gave us that number.Finally in finance I worked with David Barragan. A really great guy who answered all of my questions and broke everything down easily so I could read and understand everything that was on my contract. When he talked with me about extended warranties, he did not pressure me in to buying something I didn't need like he had to make a quota. He was just honest and made recommendations based off of his own advise. I am very pleased with the way I was treated. I will definitely go back to 5 Star Carrollton and work with Jason and the staff again for any other car buying needs. More

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Great Experience, easy to work with! Just purchased a new F250 and it was great, easy to work with and great deal! Everyone was friendly and very helpful. They have a ton of vehicles, and Just purchased a new F250 and it was great, easy to work with and great deal! Everyone was friendly and very helpful. They have a ton of vehicles, and had just what I wanted. Did 99% of the purchase over the phone and email. I drove 5 hours to purchase from them, and it was worth every minute! More

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