Dennis White | Page 3

Simple and Easy. First, I had been shopping for an F-250 for a month +. Nothing felt right at the other dealerships I visit. A friend recommended I visit Five Star F First, I had been shopping for an F-250 for a month +. Nothing felt right at the other dealerships I visit. A friend recommended I visit Five Star Ford (Carrolton) and pointed me to Melanie. From the start, found the truck I wanted that fit into my budget. Actually, Melanie went the extra mile and made this fit into my budget. There was no back and forth. I told her what I was looking for, she made it happen. Dennis met with me and quickly approved all the numbers and we were out the door. Once I was in Finance, Michael took care of the paper work and got me out the door under 30 min (if I remember correctly). Truck was washed and ready for me to drive off the lot I have purchased many cars in my life time. This was the best experience I have had with a dealership. My youngest daughter will be in a market for a car soon and I will be starting our car search at Five Star Ford. More

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20+ vehicles always happy We have purchased 20+ vehicles from Sam Packin Carrollton. Wouldn’t buy a car anywhere else. Melanie Lucero is always knowledgeable and help I our de We have purchased 20+ vehicles from Sam Packin Carrollton. Wouldn’t buy a car anywhere else. Melanie Lucero is always knowledgeable and help I our decision. The service department is A plus. Thank you Dennis White and Melanie for making our son’s first car buying experience a great one. He loves his new Ford truck. More

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Another great buying experience Melanie and the whole team (Mike and Dennis) all were very helpful in my quest to find the perfect used mustang. Mission successful again. Very grat Melanie and the whole team (Mike and Dennis) all were very helpful in my quest to find the perfect used mustang. Mission successful again. Very grateful More

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New car purchase Melanie is a pleasure to work with! I have purchased multiple vehicles with Melanie. She always has my best intrest in mind. Great experience start t Melanie is a pleasure to work with! I have purchased multiple vehicles with Melanie. She always has my best intrest in mind. Great experience start to finidh More

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Customer service exceptional Great customer service from the minute I pulled up ok the parking lot. Sales person greeted me, took me to the person I needed to see and held the doo Great customer service from the minute I pulled up ok the parking lot. Sales person greeted me, took me to the person I needed to see and held the door for me as I walked through. The total time of me being in the store and driving off was 3 hours. More

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Melanie Lucero Melanie was the best salesperson I have ever had! She was very professional make it all very easy and fun to buy our car. Thanks Melanie and Sam Pack Melanie was the best salesperson I have ever had! She was very professional make it all very easy and fun to buy our car. Thanks Melanie and Sam Pack Ford. More

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Melanie at Sam Pack Carrollton is my go to gal! I travel across the DFW Metroplex to buy my cars from Melanie and Sam Pack because of their customer service and incredible attention to satisfaction. I travel across the DFW Metroplex to buy my cars from Melanie and Sam Pack because of their customer service and incredible attention to satisfaction. More

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Great Experience Over all very good experience. Quick and efficient service in sales and finance provided. Good to see friends I had worked with before. Good job. Over all very good experience. Quick and efficient service in sales and finance provided. Good to see friends I had worked with before. Good job. More

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Great Job, Great Service Great job by the salesperson, Melanie, and Manager Dennis White who helped me out, and looked after what was best overall lease option for me. Great job by the salesperson, Melanie, and Manager Dennis White who helped me out, and looked after what was best overall lease option for me. Thank you!!! More

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Putting Customer FIRST This was my 3rd vehicle purchased with Dennis White and Sam Packs Five Star Ford Carrolton, last was 10 years ago. Still the same outstanding c This was my 3rd vehicle purchased with Dennis White and Sam Packs Five Star Ford Carrolton, last was 10 years ago. Still the same outstanding customer service after all this time. I was stuck in a negative situation this time. Melanie and her team bent over backwards to get the deal done, I feel they had my families interest up front the entire time. Sean Y. More

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