Deon Brace | Page 3

Discriming and Deplorable Behavior By far the most racist, hate driven, forceful, degrading, experience in buying a car as a woman. Shame on the culture of this dealership. If you are By far the most racist, hate driven, forceful, degrading, experience in buying a car as a woman. Shame on the culture of this dealership. If you are looking for a place to buy a car with no pressure, please look to purchasing at another dealership. There manager Dion will lure you into the dealership was a false price and then degraded you with his vulgar, rude, forceful, anti-white culture, and honestly believing he is above you. He will try to sweet talk, but no. I had the GENERAL MANAGER MARTY TOLD ME THAT HE WAS THE OWNER! I WAS SITTING DOWN, HE TOLD ME SHUT UP, SIT DOWN, LISTEN TO HIM, LEAVE THE SHOWROOM WITH THE DAMAGE CAUSED BY HIS EMPLOYEES. I TOLD HIM TO CALL THE POLICE. I TOLD HIM YOU NEVER SPEAK TO WOMAN IN THAT TONE. HE VERBALLY ASSAULTED ME. I AM DISABLED!!!!! IS THIS HOW YOU ACT AS AN OWNER? HE ACCUSED ME OF DAMAGING MY NEW SUV WHILE IT WAS IN HIS POSSESSION AND HIS STORE. I bought my car my young man named James. While showing me the car, his phone was blowing up. He told me it was his birthday and everybody wanted to wish him well. First Rule, NEVER HAVE YOUR PHONE RINGING WHILE YOU ARE WALKING THE LOT WITH A CUSTOMER! First he offered me a sales price over $4000.00 over advertised priced based on a discussion with the Internet Sales Team and Management. The offer was $26,400. He brought an offer of over $32,000. He would not allow me to see all of the options of the SUV I was considering to purchase. He was not knowledgeable of this vehicle. He was claimed to be a specialist by his management team. To this day almost 2 weeks later, no thank you call or apology about my car still sitting sitting at the dealership. I have driven my car for only one day. He bring this manager Dion who shames me, degrades me, treats me as I was ignorant, uneducated, bullying mentality. They were doing the same to the woman next me too. Even though she told them she could not afford what he was offering. He will low-ball your trade in. For Prius 2011, they started at $4000.00. He was definitely playing games. i am highly education, been in finance most of my career. Have dealt with many bullies like him in the pass. He believes woman have no value. You can hear them talking behind me laughing and humiliating me as a women and a buyer. I started to walk. A third person comes out now, sharing with me they use a soft sell approach. He told me I was not entitled to any discount, because I did not serve as a veteran and I had no value. I was so disgusted by now. I am very involved with the VA and many service out there. He could not process numbers correctly and again degrading me. At this point, started to walk. More laughter in the background. The price was not even close. I explained other offers, I told him what I need to be financially. Told me I should not move and come work for him, a complete pig. Almost 4 hours later, I got a trade in that I felt comfortable with, the xx just keep flowing. The final person threatened if I did not take the offer I should leave the dealership. He told me , he needed to feed his family, and put money in his pocket. We finally came to a number, accept I am now be charged $800.00 for leather seats. He originally was ripping me off ar $1250.00. He told me I would have to bring my car back in the following week. Meanwhile my car was defective leaving the showroom, navigation system not programmed correctly, nobody setting up my new car or even knows the features, it took over 1 week to get my car returned along with 7 phone calls to receptionist who wear ear-pods and has personals conversation with her friend instead of the customer. After 1 week, plates not installed correctly, I noticed 4 minutes after leaving the lot, who ever installed the licence plates damaged my brand new car with the screwdriver. The paint was chipped to the core of the car. Nobody was honest enough to notify me so I would not have drive hour to get there. More lies and More lies. More

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Schedule time of service I always leave almost the time given for the service. I love it. I chose Nissan simply Nissan is one of the best cars. And I will service my car here I always leave almost the time given for the service. I love it. I chose Nissan simply Nissan is one of the best cars. And I will service my car here always More

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Service with Care I went in to get my oil change and ended up I traded my 2016 Altima in for a 2019 James and Deon took great care of me. I know that I’ll always get th I went in to get my oil change and ended up I traded my 2016 Altima in for a 2019 James and Deon took great care of me. I know that I’ll always get the best deal. They’re just like family. More

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Nissan murano listed on cargurus.com My finance and I drove an hour to look at it and was basically talked junk to and put down because it wasn't quite in our budget. We looked at kbb an My finance and I drove an hour to look at it and was basically talked junk to and put down because it wasn't quite in our budget. We looked at kbb and told him even carmax had one that was cheaper that we were going to look at. We ended up walking out mad because of him talking junk to us with us trying to negotiate. And no he didn't come off the internet price at all, he said the internet price WAS their best price and theirs no negoatiation on that. The first carlot I've been to that they would not negoatiate on a price besides carmax. I have heard good things about Scott Clark but our experience was not pleasant. More

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Wonderful sakes experience Richard Ash was an outstanding salesman he went above and beyond for us. From the beginning until the end of the deal.. highly recommendable young man Richard Ash was an outstanding salesman he went above and beyond for us. From the beginning until the end of the deal.. highly recommendable young man.. More

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Great service Wonderful , very patient and kind ,the best experience ive ever had . I love my new car ,payment are very resonable. 2017 yepee!!! Very happy to have Wonderful , very patient and kind ,the best experience ive ever had . I love my new car ,payment are very resonable. 2017 yepee!!! Very happy to have muhammed today . MUHAMMED BANGURA More

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Horrible experience - worst car buying experience ever I went there to look at a used car. It was still being worked on, so I never drove it. I told sales staff I wanted to think it over and drive it befor I went there to look at a used car. It was still being worked on, so I never drove it. I told sales staff I wanted to think it over and drive it before putting down any money. I was pressured by Sales manager Deon Brace into putting down a deposit. I was promised repeatedly that if I changed my mind I could get my deposit back. I was still nervous about putting down money on a car I hadn't driven. Mr Brace continued to pressure me into putting down a deposit. He repeated that it was only to hold the car from someone else buying it until I drove it. I put down $2000 to hold the car. I started the financial paperwork for the car in case I came back and wanted. it. I never got a good feeling about the car or the staff. They even lost the rental car I left there. I made numerous calls to the dealership and never got a call back. I returned 4 days later to ask for my refund. Again Mr. Brace was involved. He flatly refused to return my money. I started dealing with the financial manager, and he also is not returning my calls and has not returned my money. It has been another week and still no refund. More

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Highly recommended! Great people to work with! Very professional deligent service. Loved my experience! Mo, Deon and Steve are amazing. Would definitely recommend them to Great people to work with! Very professional deligent service. Loved my experience! Mo, Deon and Steve are amazing. Would definitely recommend them to any and everyone More

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Willing to work with you This dealership was wonderful they adjusted the price and made it affordable. Working with Mohamed and Deon was a pleasure would definitely come back This dealership was wonderful they adjusted the price and made it affordable. Working with Mohamed and Deon was a pleasure would definitely come back again. More

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Easiest experience Mohamed was the best salesperson I had the pleasure to work with. He was friendly and straight forward. I would recommend Scott Clark Nissan and Moham Mohamed was the best salesperson I had the pleasure to work with. He was friendly and straight forward. I would recommend Scott Clark Nissan and Mohamed to anyone looking for a car. More

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