Derek Adams
Derek Adams at Five Star Subaru of Grapevine
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Derek Adams | Page 12

Internet Client Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
129 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

6 yrs, 8 mos

5.0

129 Reviews

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129 Reviews of Derek Adams

July 05, 2022

Dealership Rating
Employee Rating

We are very happy with our new Subaru Derick was happy to help us find what our needs were More

by normalopezrodriguez
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon , Corbin

Jul 06, 2022

Five Star Subaru of Grapevine responded

Narmalopezrodriguez, Congrats on the purchase of your new Subaru! The entire Five Star Subaru staff wants to help you fully enjoy your car. Reach Derek, Corbin, or me at 817-438-1700 at any time. Customer satisfaction continues to be our goal. Thank you for your review and business. Best Regards, Doug Laymon, Sales Manager

June 16, 2022

Dealership Rating
Employee Rating

We had a great used car buying experience from start to fishing. I read good reviews for Derek online so I requested him when I arrived. He took great care of us. Ken in the finance department was also a g More

by Curt.castenson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2022

Five Star Subaru of Grapevine responded

Curt, We are happy to hear your research brought you to Five Star Subaru. We take pride in our customer service and it is great to hear Derek provided you with a great buying experience. Thank you for shopping with us and call us any time at 817-438-1700. Best Regards, Doug Laymon, Sales Manager

June 16, 2022

Dealership Rating
Employee Rating

Our car delivery was delayed dur to present Global circumstances. Once it arrived at the dealership, Derek immediately provided help and service. He.even personally delivered it 2 hours away! It doesn More

by srstover80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Kenny Wilder

Jun 17, 2022

Five Star Subaru of Grapevine responded

Thank you, srstover80, for shopping at Five Star Subaru. We are excited to help you fully enjoy your new Subaru. When you have technical or care questions, we are here for you at 817-438-1700. Customer care continues! Best Regards, Doug Laymon, Sales Manager

June 10, 2022

Dealership Rating
Employee Rating

Extremely pleased with the level of customer service thus far in the car purchasing process, was a minor bump in the process but the response from the entire team was top notch, would highly recommend anyone More

by williamsmithtx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 11, 2022

Five Star Subaru of Grapevine responded

Hello williamsmithtx, You are a valued customer at Five Star Subaru. Thank you for your great feedback and please reach us with questions any time at 817-438-1700. We are here to help you enjoy your car. Best Regards, Marcus Procter, Service Director

June 10, 2022

Dealership Rating
Employee Rating

It was actually a pleasant car buying experience. Very organized and helpful - both sales and finance. More

by jen.gerwick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Kenny Wilder

Jun 11, 2022

Five Star Subaru of Grapevine responded

Congratulations jen.gerwick! We are excited to help you enjoy your new car from Five Star Subaru. Customer satisfaction continues so reach us at 817-438-1700. Thank you for your business and review. Take Care, Doug Laymon, Sales Manager

June 08, 2022

Dealership Rating
Employee Rating

The sales experience was pleasant and easy. No pressure and got the perfect car in this crazy car market. Already used the service department for some add one and they were fabulous as well. More

by cbbluedive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis, Kenny Wilder

Jun 09, 2022

Five Star Subaru of Grapevine responded

Congratulations cbbluedive! The entire Five Star Subaru staff welcomes you to our dealership family and we want to continue hearing from you at 817-438-1700. We want to help you fully enjoy your new Subaru. Safe travels and please stay in touch, Doug Laymon, Sales Manager

June 02, 2022

Dealership Rating
Employee Rating

Great experience with Five Star Subaru! EB did an outstanding job explaining every feature on the Accent Touring. With this and the professionalism of the sales staff is why we returned and More

by mrbresette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2022

Five Star Subaru of Grapevine responded

Mrbresette, Thank you for taking the time to write this review. We appreciate your detailed feedback and endorsement of EB and our sales team. All of us at Five Star Subaru are glad to have you as a customer, and we look forward to helping you enjoy your Ascent. Best Regards, Doug Laymon, Sales Manager.

June 02, 2022

Dealership Rating
Employee Rating

The atmosphere was amazing the people were nice and I was able to get a car same day with no hassle. More

by destine.lashon3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2022

Five Star Subaru of Grapevine responded

Thank you for choosing Five Star Subaru destine.lashon.3, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you enjoy your Audi! Stop by or give us a call at 817-438-1700 if you need our advice. Take Care, Doug Laymon, Sales Manager

June 02, 2022

Dealership Rating
Employee Rating

Five Star Subaru of Grapevine is professionally managed with courtesy, speed, and excellent customer care. More

by Johnson.jacob133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Brandon Fraikes

Jun 03, 2022

Five Star Subaru of Grapevine responded

Thank you so much for your wonderful review, Johnson.jacob133! We are thrilled that our sales team had the opportunity to help with your vehicle purchase. We are excited for you to enjoy your new car, and we welcome you to stop by Five Star Subaru or call us at 817-438-1700 when you have questions. Thanks again for shopping with us. Take Care, Doug Laymon, Sales Manager

May 24, 2022

Dealership Rating
Employee Rating

Warm, friendly, no pressure - Derek and the team were wonderful. We had a great experience. More

by pelikandaughter
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Brandon Fraikes

May 25, 2022

Five Star Subaru of Grapevine responded

Congratulations, pelikandaughter, on your new Subaru! Customer satisfaction remains a priority. Reach Derek or me at 817-438-1700. Let us know when you have questions about the technology or care of your car. We are here to help. Thank you, Doug Laymon, Sales Manager

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