Derek Adams
Derek Adams at Five Star Subaru of Grapevine
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Derek Adams | Page 11

Internet Client Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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5.0
132 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

6 yrs, 9 mos

5.0

132 Reviews

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132 Reviews of Derek Adams

October 29, 2022

Dealership Rating
Employee Rating

Everyone is friendly, and courteous. I felt very welcome this morning for my service and the young man that checked in my vehicle listened to my concerns and was able to convey those to More

by Corina1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Shantai Isom

Oct 30, 2022

Five Star Subaru of Grapevine responded

Corina1987, We want to keep you knowledgeable about your Subaru. Reach our service any time you have vehicle questions at 817-438-1700. Helping you fully enjoy your Subaru is the goal. Thank you for your business and feedback, Dylan Hulme, Service Director

October 26, 2022

Dealership Rating
Employee Rating

5 Star Subaru is fantastic! This was our fist service appointment since purchasing our Outback Wilderness in April. The service team was great & efficient! Only 30 minutes fo More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Ohanesian

Oct 27, 2022

Five Star Subaru of Grapevine responded

Thank you, Kelly, for taking the time to rate your Five Star Subaru service experience. Your driving comfort and safety are our concerns. Let us know when you need another appointment at 817-438-1700 or call with questions when you need our advice. Take Care, Dylan Hulme, Service Director

October 08, 2022

Dealership Rating
Employee Rating

Very knowledgeable and extremely easy to work with. Look forward to working with Derek again More

by mb4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2022

Five Star Subaru of Grapevine responded

Thank you, mb4, for rating your Five Star Subaru shopping experience. We appreciate knowing our team did a good job getting you into a new Subaru. Customer service continues, so please reach us at 817-438-1700 when you have technical or care questions. Enjoy your new car! Best Regards, Doug Laymon, Sales Manager

September 24, 2022

Dealership Rating
Employee Rating

The sales experience that Derek provided was professional, creative and thorough. The use of videos both by him and by the dealership that prepared us for the visit to the dealer were helpful an More

by kevinkp1
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2022

Five Star Subaru of Grapevine responded

Kevinkp1, It was great to have you shop for your preowned vehicle at Five Star Subaru! We appreciate hearing you found our video processes helpful. When Derek or I can answer future automotive questions, we look forward to hearing from you at 817-438-1700. Thank you for your business and review, Doug Laymon, Sales Manager

September 23, 2022

Dealership Rating
Employee Rating

Helped with my research. No pressure just old fashioned courtesy. Derek kept looking until he found the best fit Subaru Forester for us. More

by James Fennell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes

Sep 23, 2022

Five Star Subaru of Grapevine responded

Knowledge is a priority to share with our Five Star Subaru guests. Thank you, James, for sharing your shopping visit! We look forward to helping you fully enjoy your Subaru. Call us any time at 817-438-1700. Best Regards, Doug Laymon, Sales Manager

September 22, 2022

Dealership Rating
Employee Rating

Everyone was very friendly and helpful, from start to finish. I am looking forward to keeping my Subaru for many years. More

by DG Miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2022

Five Star Subaru of Grapevine responded

Congratulations on your Five Star Subaru purchase, DG! Derek and our staff remain available at 817-348-1700. Let us know how we can help you enjoy your Subaru. Thank you for your review and business, Doug Laymon, Sales Manager

September 08, 2022

Dealership Rating
Employee Rating

Great experience. Derek Adams was professional and made the transition smooth and easy. Highly recommended More

by chillwill.ent15
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes

Sep 09, 2022

Five Star Subaru of Grapevine responded

Chillwill.ent15, Thanks for taking the time to rate your shopping experience at Five Star Subaru. Reach Derek or me any time at 817-438-1700. We will do our best to help you enjoy your car. Best Regards, Doug Laymon, Sales Manager

September 03, 2022

Dealership Rating
Employee Rating

Very friendly. No pressure. Easy to work with and the options were well explained. Will be back to buy our next car. More

by pjjanis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2022

Five Star Subaru of Grapevine responded

Pjjanis, Congratulations on your new vehicle! We are so glad that the Five Star Subaru sales team had the opportunity to work with you! We hope you enjoy your Subaru, and we look forward to continuing to serve you in the future! Reach us any time at 817-438-1700 with questions. Thank you, Doug Laymon, Sales Manager

August 21, 2022

Dealership Rating
Employee Rating

My friend Derek. You are a Gentleman. It was a pleasure buying a car through you. More

by chirag291
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jeff Davis

Aug 22, 2022

Five Star Subaru of Grapevine responded

Chirag291, Congratulations on your Five Star Subaru purchase! Derek is very customer focused. We want to assure you of a great driving experience. Let us know when you have questions about your new car at 817-438-1700. Thank you for your business and stop by or call any time you need our knowledge. Take Care, Doug Laymon, Sales Manager

August 16, 2022

Dealership Rating
Employee Rating

Derek Andrews was awesome to work with. Super easy transaction from start to finish. The whole group was wonderful. More

by Bodilyl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder

Aug 17, 2022

Five Star Subaru of Grapevine responded

Bodilyl, Welcome to Five Star Subaru! We appreciated the chance to help you purchase your car and we remain available for your questions at 817-438-1700. Thank you for shopping with us ! Best Regards, Doug Laymon, Sales Manager

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