Derek Adams | Page 11

Overall, a very satisfying experience purchasing from Five Star Subaru. It was a pleasure to work with David Hendricks on the purchase of a new Outback. He is personable, professional and knowledgeable Five Star Subaru. It was a pleasure to work with David Hendricks on the purchase of a new Outback. He is personable, professional and knowledgeable and made me feel completely at ease during the entire selection and purchasing experience. I know I can contact him any time I have a question or concern with my new vehicle. Not particularly impressed with the use of tablets for contract and service documents. More

by GOLFINCHICK Verified Customer Verified Customer

Report | Print

No nonsense hassling, very direct and straight shooting. Everything was explained clearly. Looking forward to service being provided. Everything was explained clearly. Looking forward to service being provided. More

by TXPAT Verified Customer Verified Customer

Report | Print

Made the process easy and pleasant. Took time to show the features of the car. Took time to show the features of the car. More

by ADAWNSMITH Verified Customer Verified Customer

Report | Print

They're very professional, and focused on providing great service, understanding my needs and expectations. Everyone there has obviously been trained well, and seem to personally care about providing a service, understanding my needs and expectations. Everyone there has obviously been trained well, and seem to personally care about providing a good experience to their customers. More

Report | Print

Amazing experience! Taylor and the rest of the team were so beyond helpful, professional and fast! Previously, I was very dreadful of having to trade my car in due to po Taylor and the rest of the team were so beyond helpful, professional and fast! Previously, I was very dreadful of having to trade my car in due to poor leasing experiences in the past at another dealership. Because of Taylor I an no longer feeling that way -he made the process so enjoyable! I will be back again come time for my next lease. Cannot thank this team enough for an incredible experience! More

by STEPHANIEMEYER2498 Verified Customer Verified Customer

Report | Print

Not every sale will be perfect, what matters most to me is what happens when there are challenges. Dealership accepted responsibility and rectified the issue to my complete satisfaction. is what happens when there are challenges. Dealership accepted responsibility and rectified the issue to my complete satisfaction. More

by NOX240 Verified Customer Verified Customer

Report | Print

When a person states they’re not interested, they shouldn’t need to repeat themselves 3 times with the same answer. shouldn’t need to repeat themselves 3 times with the same answer. More

by CENOZOIC Verified Customer Verified Customer

Report | Print

I recently purchased a car from Five Star Subaru Grapevine, and I couldn’t be more impressed with the entire experience. As repeat customers from five years ago when we bought my wife’s car, we knew Grapevine, and I couldn’t be more impressed with the entire experience. As repeat customers from five years ago when we bought my wife’s car, we knew we’d be in good hands, but this visit exceeded our expectations. David Hendricks was fantastic—he was patient, attentive, and never pushy. He made the entire process straightforward and stress-free. Derek Adams from the financing team was also incredibly helpful. He worked with us to find an option that fit our budget and made the paperwork clear and easy to understand. I left feeling confident in my purchase and highly recommend Five Star Subaru Grapevine to anyone in the market for a new or used car. More

by mcurtis Verified Customer Verified Customer

Report | Print

James was simply amazing! Very thorough and mindful of what really mattered to me when selecting my car and options. Helpful and no pressure selling. I highly recommend him. Very thorough and mindful of what really mattered to me when selecting my car and options. Helpful and no pressure selling. I highly recommend him. More

Report | Print

I had a good experience business with David. He understanding what is my need and expectations so the deal was quick and easy. He understanding what is my need and expectations so the deal was quick and easy. More

by VOMINH015 Verified Customer Verified Customer

Report | Print